en
2
Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................5
Safe installation ................................5
Safe use ...........................................7
Safe cleaning and maintenance.......9
Preventing material damage ........11
Environmental protection and
saving energy................................12
Disposing of packaging .................12
Save energy and conserve re-
sources...........................................12
Energy saving mode ......................13
Installation and connection..........13
Unpacking the appliance ...............13
Contents of package......................14
Requirements for the installation
location ...........................................14
Removing the transit bolts .............16
Tools for assembly .........................17
Installing the appliance ..................17
Connecting the appliance ..............22
Aligning the appliance....................23
Familiarising yourself with
your appliance...............................24
Appliance .......................................24
Detergent drawer............................25
Controls ..........................................25
Display ...........................................26
Buttons ..........................................28
Programmes ..................................29
Accessories...................................32
Before using for the first time ......32
Starting an empty washing cycle ...32
Laundry..........................................33
Preparing the laundry.....................33
Sorting laundry ...............................34
Degrees of soiling ..........................34
Care symbols on the care labels ...34
Detergents and care products......35
Detergent recommendation ...........35
Detergent dosage ..........................36
Basic operation .............................36
Switching on the appliance ............36
Setting a programme .....................36
Adjusting the programme set-
tings................................................37
Loading laundry..............................37
Using a measuring aid for liquid
detergent ........................................37
Use the measuring aid for liquid
detergent ........................................38
Adding detergent and care
product ...........................................38
Starting the programme .................39
Adjusting the "Ready in" time
before the programme starts .........39
Soaking laundry .............................39
Adding laundry ...............................39
Cancelling the programme ............39
Resuming the programme when
the programme status is Rinse
Hold ................................................39
Unloading the laundry ....................40
Switching off the appliance ............40
Childproof lock..............................40
Activating the childproof lock.........40
Deactivating the childproof lock.....40
Basic settings................................41
Overview of the basic settings .......41
Changing the basic settings ..........41
Cleaning and servicing.................42
Tips on appliance care...................42
en
3
Cleaning the drum..........................42
Cleaning the detergent drawer ......42
Descaling........................................43
Cleaning the drain pump................43
Cleaning the water outlet hose
at the siphon...................................45
Cleaning the water inlet filter..........46
Troubleshooting............................48
Error code / Fault display / Sig-
nal...................................................48
Malfunctions ...................................49
Noise ..............................................52
Problem with results.......................52
Leakage..........................................53
Odours............................................54
Emergency release ........................55
Transportation, storage and
disposal .........................................55
Removing the appliance ................55
Inserting the transit bolts................55
Using the appliance again .............56
Disposing of old appliance ............56
Customer Service..........................57
Product number (E-Nr.) and pro-
duction number (FD) ......................57
AQUA-STOP guarantee ..................57
Consumption values.....................59
Technical specifications...............59
en Safety
4
Safety
Please read the safety information to ensure that you use the ap-
pliance safely.
General information
You can find general information about this instruction manual
here.
¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the installer and the user of the ap-
pliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡ According to this installation and instruction manual.
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
Safety en
5
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed. The installation must
have a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a
type with the mark.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
en Safety
6
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with hot appli-
ance parts or heat sources.
▶
Never let the power cord come into contact with sharp
points or edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-ap-
proved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
¡ The high weight of the appliance may result in injury when lif-
ted.
▶
Do not lift the appliance on your own.
¡ If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the con-
nection kit from the dryer manufacturer . No other installa-
tion method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the
dryer manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and
with varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appli-
ances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
Safety en
7
CAUTION‒Risk of injury!
¡ The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit
level.
¡ If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶
Lay hoses and power cords in such a way that there is no
risk of tripping.
¡ If the appliance is moved by holding onto protruding compon-
ents, such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding
parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
▶
Wear protective gloves when installing and transporting the
appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Al-
ways unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.
▶
Call Customer Service. →Page57
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
en Safety
8
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may ob-
struct the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if con-
sumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of chil-
dren.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that
contain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before wash-
ing.
CAUTION‒Risk of injury!
¡ The worktop may break if you stand on or climb onto the ap-
pliance.
▶
Do not stand on or climb onto the appliance.
Safety en
9
¡ The appliance may tip over if you sit on or lean against the
open door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
¡ Reaching into the drum while it is still turning may cause hand
injuries.
▶
Wait for the drum to come to a complete stop before reach-
ing inside.
CAUTION‒Risk of burns!
When washing at high temperatures, the glass in the appli-
ance door becomes hot.
▶
Do not touch the appliance door when it is hot.
▶
Keep children away from the appliance door when it is hot.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution
gets hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care
products may spray out from the appliance. Contact with eyes
or skin may cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they
come into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of chil-
dren.
Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
¡ Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
en Safety
10
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.
¡ An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessor-
ies is dangerous.
▶
Only use the manufacturer's original spare parts and ori-
ginal accessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents
that contain solvents.
▶
Do not use cleaning agents that contain solvents.
Preventing material damage en
11
Preventing material damage
Preventing material dam-
age
Follow these instructions to avoid ma-
terial damage and damage to the ap-
pliance.
ATTENTION!
¡ The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener,
detergent, care product or clean-
ing agent.
▶
Follow the dosage recommend-
ations from the manufacturer.
¡ Exceeding the maximum load ca-
pacity impairs the function of the
appliance.
▶
Observe the maximum load ca-
pacity →Page29 for each pro-
gramme and do not exceed it.
¡ The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been re-
moved may result in material dam-
age and damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts com-
pletely and keep them in a safe
place.
▶
Before transport, fit the transit
bolts fully in order to prevent
damage in transit.
¡ Material damage may be caused if
the water inlet hose is connected
incorrectly.
▶
Tighten the screw connections
on the water inlet until they are
hand-tight.
▶
Ideally, connect the water inlet
hose directly to the water tap,
without any additional connect-
ing elements such as adapters,
extensions, valves or similar.
▶
Make sure that the valve hous-
ing for the water inlet hose does
not come into contact with its
surroundings and is not subjec-
ted to any external forces.
▶
Ensure that the inner diameter
of the water tap is at least 17
mm.
▶
Make sure that the length of the
thread on the connection to the
water tap is at least 10 mm.
¡ If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶
Make sure that the water pres-
sure in the water supply system
is min. 100kPa (1bar) and
max. 1000kPa (10bar).
▶
If the water pressure exceeds
the maximum value specified, a
pressure-reducing valve must be
installed between the drinking
water connection and the hose
set of the appliance.
▶
Do not connect the appliance to
the mixer tap of an unpressur-
ised hot-water boiler.
¡ Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses sup-
plied with the appliance or genu-
ine spare hoses.
▶
Never re-use water hoses that
have been used before.
¡ Operating the appliance using wa-
ter that is dirty or too hot may
cause material damage.
▶
Only operate the appliance with
cold mains water.
¡ Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶
Do not use harsh or abrasive
detergents.
en Environmental protection and saving energy
12
▶
Do not use cleaning products
with a high alcohol content.
▶
Do not use hard scouring pads
or cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp
cloth.
▶
Remove all detergent residue,
spray residue or other residues
immediately if they come into
contact with the appliance.
Environmental protection and saving energy
Environmental protection
and saving energy
Help protect the environment by us-
ing your appliance in a way that con-
serves resources and by disposing of
reusable materials properly.
Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
Information about current disposal
methods are available from your
specialist dealer or local authority.
Save energy and conserve re-
sources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low tem-
peratures and longer wash times and
use maximum load capacity
→Page29.
Energy consumption and water
consumption is most efficient.
Add →Page36 detergent based on
the laundry's degree of soiling.
For light to normal soiling, a smal-
ler amount of detergent is suffi-
cient. Observe the dosage recom-
mendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
At low temperatures, the appliance
consumes less energy. For light to
normal soiling, lower temperatures
than indicated on the care label
are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in a tumble
dryer afterwards.
The drier the laundry, the shorter
the programme duration when dry-
ing which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
Washing with prewash increases
the programme duration and in-
creases energy and water con-
sumption.
The appliance has a continuous
automatic load adjustment function.
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment func-
tion optimally adjusts the water
consumption and programme dur-
ation.
Installation and connection en
13
Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode. All
displays go out and Start/Reload
flashes.
Energy-saving mode ends when you
use the appliance again, e.g. if you
open or close the door.
If you do not use the appliance for an
extended period, the appliance
switches off automatically.
Installation and connection
Installation and connec-
tion
You can find out where and how best
to install your appliance here. You
will also learn how to connect the ap-
pliance to the water and power sup-
ply.
Unpacking the appliance
1. Remove any packaging and pro-
tective covers completely from the
appliance.
2. Check the appliance for visible
damage.
3. ATTENTION! Objects remaining in
the drum that are not designed for
operation with the appliance may
cause material damage and dam-
age to the appliance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
Open the door and remove the ac-
cessory from the drum.
en Installation and connection
14
Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
4x 7x 2x
2x
2x
2x
2x2x
2x
1 2 3 4 5
1
Washing machine
2
Accompanying documents
3
Elbow for fixing the water outlet hose
4
Parts for the installation
5
Cover caps
Requirements for the installation
location
The appliance may "wander" when it
spins. Observe the instructions for
the installation location.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
Installation and connection en
15
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appli-
ance to a base using the manufac-
turer's fixing brackets →Page32
before using the appliance for the
first time.
ATTENTION!
¡ If the appliance is installed in
areas exposed to frost or out-
doors, frozen residual water may
damage the appliance and frozen
hoses may crack or split.
▶
Do not install or operate this ap-
pliance anywhere that is liable to
experience frost and/or out-
doors.
¡ The appliance underwent a func-
tion test before leaving the factory
and may, therefore, contain resid-
ual water. This residual water may
leak out if the appliance is tilted at
an angle greater than 40°.
▶
Tilt the appliance carefully.
Installation location Requirements
On a base Secure the appliance
with fixing brackets
→Page32.
Installation location Requirements
On a wooden joist
floor
Place the appliance
on a water-resistant
wooden board which
is screwed tightly to
the floor. The wooden
board should be at
least 30mm thick.
In a kitchen unit ¡ A niche width of
60cm is required.
¡ Only install the ap-
pliance under-
neath a continuous
worktop that is se-
curely connected
to adjacent cabin-
ets.
Note:The use of slid-
ing plates
→"Accessories",
Page32 makes it
easier to slide the ap-
pliance into the re-
cess. Moisten the slid-
ing plates with a mix-
ture of water and
washing-up liquid be-
fore pushing the appli-
ance in. Do not use
grease or oil to do
this.
On a wall Do not trap the hoses
between the wall and
the appliance.
en Installation and connection
16
Removing the transit bolts
The appliance is secured for trans-
portation using transit bolts on the
rear of the appliance.
Notes
¡ Please read the information in the
Safety →Page4 and Preventing
material damage →Page11 sec-
tions to ensure that you use the
appliance safely.
¡ Keep the transit bolts, screws and
sleeves in a safe place for future
transport →Page55.
1. Pull the hoses out of the holders.
2. Unscrew and remove all four
screws for the transit bolts with a
WAF 13 wrench.
1
2
3. Pull the power cord out of the
holder.
4. Remove the four sleeves.
5. Put on the four cover caps.
6. Press down on the four cover
caps.
Installation and connection en
17
Tools for assembly
You require the following tools for the
assembly:
¡ Spirit level
¡ Wrench, WAF 13
¡ Wrench, WAF 17
¡ Forstner 35 mm drill bit
¡ 2 mm twist drill
¡ Screwdriver
Installing the appliance
Preparing the appliance
1. To make it easier to slide in the
appliance, turn in the appliance's
rear feet until the appliance is on
the runners.
2. Measure the built-in niche.
3. Lay the power cord as well as the
water inlet and water drain hose.
4. Slide the appliance in and, at the
same time, pull through the power
cord, water inlet and water drain
hose.
5. Connect the water inlet hose. Con-
necting the water inlet hose
6. Connect the water drain hose.
→"Water outlet connection types",
Page22
7. Unscrew the rear appliance feet.
en Installation and connection
18
8. Align the appliance using a spirit
level.
→"Aligning the appliance",
Page23
Installing the cabinet door
Note:Metal elements may impair the
function of the control panel.
Do not use any cabinet doors with
metal elements in the area of the
control panel.
1. Hold the cabinet door at the re-
quired height on the appliance and
mark the upper edge of the appli-
ance on the inside of the door.
‒
Mark on the top edge of the appli-
ance at the left-hand stop
Mark on the top edge of the appli-
ance at the right-hand stop
2. Using the mark for the top edge of
the appliance on the inside of the
door as a basis, mark the drill
holes as follows.
‒
Installation and connection en
19
Mark for the holes at the left-hand
stop
Mark for the holes at the right-hand
stop
3. At the previously marked points,
use a Forstner 35mm drill to drill
the holes for the hinges. At the
previously marked points, use a
2mm twist drill to drill holes for
the screws.
4. Insert the hinges into the holes
and screw them in.
5. Screw on the counter plates for the
magnetic catches.
6. Insert the hinges into the appliance
- .
en Installation and connection
20
7. Slide in the covering rail and
screw it in .
8. Put the magnetic catches on the
appliance.
Aligning the cabinet door
Vertically aligning the cabinet
door
▶
Horizontally aligning the cabinet
door
▶
Installation and connection en
21
Installing the base panel
1. Insert the spacers for the base
panel.
2. Measure dimension Z and dimen-
sion Y.
3. Screw the spacers in as per the di-
mensions.
4. Install the base panel.
5. Connect the appliance to the
power supply
→"Connecting the appliance to
the electricity supply", Page22.
en Installation and connection
22
Connecting the appliance
Connect your appliance to the power
supply, water inlet and water outlet.
Connecting the water inlet hose
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not immerse the electrical
AquaStop valve in water.
1. Connect the water inlet hose to a
tap (26.4mm=3/4").
¾˝
min.
min.
10 mm
17 mm
¾˝
min.
10 mm
2. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed con-
nection point.
▶
Secure the water outlet hose
against unintentional loosening.
Drainage into a si-
phon.
Secure the connec-
tion point with a (24–
40 mm) hose clamp.
Drainage into a wash
basin.
Fix and secure the wa-
ter outlet hose with an
elbow.
Drainage into a plastic
pipe with rubber
sleeve or into a gully.
Fix and secure the wa-
ter outlet hose with an
elbow.
Connecting the appliance to the
electricity supply
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appli-
ance can be found under Tech-
nical data →Page59.
2. Check the mains plug is inserted
properly.
Installation and connection en
23
Aligning the appliance
In order to reduce noise and vibra-
tion and to prevent the appliance
from moving, align the appliance cor-
rectly.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clock-
wise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appli-
ance is level using a spirit level.
All appliance feet must stand firmly
on the ground.
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
en Familiarising yourself with your appliance
24
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
1
2
3
4
5
6
7 7
8
9
On certain models, specific details such as the colour and shape may differ
from those pictured.
1
Maintenance flap for the drain pump
→Page43
2
Door
3
Detergent drawer →Page25
4
Controls →Page25
5
Water outlet hose →Page22
6
Power cord →Page22
7
Transit bolts →Page16
8
Emergency release →Page55
9
Drain hose →Page43
Familiarising yourself with your appliance en
25
Detergent drawer
Below is an overview of the structure
of the detergent drawer.
2
3
1
4
1
Measuring aid for liquid detergent
→"Using a measuring aid for liquid
detergent", Page37
2
Compartment II:
¡ Detergent for main wash
¡ Water softener
¡ Bleach
¡ Stain remover
3
Compartment :
¡ Fabric softener
¡ Liquid starch
¡ Waterproofing agent
4
Compartment I:
¡ Detergent for prewash
¡ Hygiene detergent
Controls
The controls are used to configure all functions of your appliance and to obtain
information about the operating status.
2 4
1 1
3 3
1
Programmes →Page29
2
Programme selector →Page36
3
Buttons →Page28
4
Display →Page26
en Display
26
Display
Display
The display shows the current settings, options or relevant information.
Display Designation Description
0:40
1
Programme duration/
programme time re-
maining
Approximate expected programme duration or pro-
gramme time remaining.
10h
1
"Ready in" time The programme end has been set and the remaining
number of hours is displayed.
→"Buttons", Page28
8 kg
1
Recommended load The maximum load capacity for the selected pro-
gramme in kg.
––– - 1400 Spin speed Set spin speed in rpm.
→"Buttons", Page28
0= No final spin, only draining
–––: Rinse Hold, no draining
Start/Pause Start, cancel or pause
¡ Lights up: The programme is running and can be
cancelled or paused.
¡ Flashes: The programme can be started or contin-
ued.
Wash Programme status
Rinse Programme status
Spin Programme status
1
Example
Display en
27
Display Designation Description
––– Rinse Hold Programme status
End End of programme Programme status
Childproof lock ¡ Lights up: The childproof lock is activated.
¡ Flashes: The childproof lock is active and the pro-
gramme selector has been adjusted.
→"Deactivating the childproof lock", Page40
SpeedPerfect Short wash activated.
→"Buttons", Page28
Door ¡ Lights up: The door is locked and cannot be
opened.
¡ Flashes: The door is not closed properly.
¡ Off: The door is unlocked and can be opened.
Tap ¡ No water pressure.
→"Error code / Fault display / Signal", Page48
¡ The water pressure is too low.
E:60 / -2B
1
Error Error code, error display, signal.
→"Error code / Fault display / Signal", Page48
1
Example
en Buttons
28
Buttons
Buttons
Below is an overview of the buttons and their setting options.
The selection of programme settings depends on the selected programme. You
can see the selection options for each programme in the overview for
→"Programmes", Page29.
Button Selection Description
Start/Reload ¡ Start
¡ Cancel
¡ Pause
Start, cancel or pause the programme.
Speed Perfect ¡ Activate
¡ Deactivate
Activate or deactivate a short washing pro-
gramme.
Note:Energy consumption increases.
The washing result is not affected by this.
Finish in 1–24 hours Set the programme end.
The programme duration is already included in
the set number of hours.
Once the programme has started, the pro-
gramme duration is displayed.
Spin Speed ––– - 1400 Adjust the spin speed or activate ––– (Rinse
Hold).
If ––– is selected, the water is not drained at
the end of the washing cycle and the spin cycle is
deactivated. The laundry remains in the water
used for rinsing.
3 sec. ¡ Activate
¡ Deactivate
Activate or deactivate the childproof lock.
Disable the control panel to prevent unwanted or
accidental operation.
If the childproof lock is activated and the appli-
ance has been switched off, the childproof lock
remains activated.
→"Childproof lock", Page40
Start/Reload Basic settings Change the basic settings for the appliance.
→"Changing the basic settings", Page41
Programmes en
29
Programmes
Programmes
Below is an overview of the programmes. You can find information on the load and on the adjustable pro-
gramme options.
Tip:The laundry's care labels provide you with additional information on programme selection.
→"Care symbols on the care labels", Page34
Programme Description
Max. load (kg)
Max. temperat-
ure (°C)
1
Max. spin
speed (rpm)
1
Speed Perfect
Spin Speed –
–– (Rinse
Hold)
Cottons Wash hard-wearing items made from cotton, linen or
blended fabrics.
Also suitable as a short programme for normally soiled
laundry when you activate Speed Perfect. If Speed Per-
fect is activated, the maximum load capacity is reduced
to 5kg.
8 60 °C 1400
Eco 40-60 Wash items made from cotton, linen or blended fabrics.
Suitable for normally soiled items.
Note:Textiles which can be washed as per the care
symbol at 40 °C or at 60 °C can be washed to-
gether. In order to achieve the best possible energy effi-
ciency, the optimum washing temperature for this pro-
gramme was saved.
The washing temperature is activated and cannot be
changed.
8 – 1400
–
Cottons + Prewash Wash hard-wearing items made from cotton, linen or
blended fabrics.
Programme with prewash for heavily soiled laundry.
8 40 °C 1400
1
Programme setting
en Programmes
30
Programme Description
Max. load (kg)
Max. temperat-
ure (°C)
1
Max. spin
speed (rpm)
1
Speed Perfect
Spin Speed –
–– (Rinse
Hold)
Divide the detergent between the detergent drawer for
the prewash and the main wash.
→"Detergent drawer", Page25
Easy-Care Wash items made from synthetic or blended fabrics. 4 40 °C 1200
Mixed Load Wash items made from cotton, linen, or synthetic or
blended fabrics.
Suitable for lightly soiled laundry.
4 40 °C 1400
Delicates/Silk Wash delicate, washable items made from silk, viscose
and synthetics.
Use a detergent that is suitable for delicates or silk.
Note:Wash especially delicate items or items with
hooks, eyelets or clips in a mesh laundry bag.
2 30 °C 800
–
Wool Hand- or machine-washable items that are made from
wool or contain wool.
To prevent the laundry from shrinking, the drum moves
the items very gently with long pauses.
Use a detergent that is suitable for wool.
2 30 °C 800
–
Rinse Rinses and then spins the laundry, and then drains the
water.
– – 1400
–
Spin/Drain Spins and drains the water.
If you only want to drain the water, activate 0. The laun-
dry is not spun.
– – 1400
– –
1
Programme setting
Programmes en
31
Programme Description
Max. load (kg)
Max. temperat-
ure (°C)
1
Max. spin
speed (rpm)
1
Speed Perfect
Spin Speed –
–– (Rinse
Hold)
Night Wash Wash items made from cotton, linen, or synthetic or
blended fabrics.
Suitable for quiet washing at night.
The audible signal at the end of the programme is deac-
tivated and a reduced final spin speed set by default.
4 40 °C 1400
AllergyPlus Wash hard-wearing items made from cotton, linen or
blended fabrics.
Suitable for allergy sufferers and for strict hygiene re-
quirements.
Note:Once the set temperature has been reached, it re-
mains constant throughout the washing process.
6,5 60 °C 1400
Shirts Wash non-iron shirts and blouses made from cotton,
linen, synthetic fibres or blended fabrics.
Tip:In order to avoid creasing in your laundry, you can
activate . The laundry is only given a short spin and can
be removed while still dripping wet. Hang out shirts and
blouses while they are still dripping wet so that they drip
dry.
Use the Delicates/Silk programme to wash shirts and
blouses made from silk or delicate fabrics.
2 40 °C 800
–
1
Programme setting
en Accessories
32
Accessories
Accessories
Only use original accessories. These have been made especially for your appli-
ance. Here you can find an overview of your appliance's accessories and how
to use them.
Use Order number
Water inlet hose extension Extend the water inlet hose for
cold water or AquaStop (approx.
2.50 m).
WMZ2381
Fixing brackets Improves the stability of the ap-
pliance.
WMZ2200
Liquid detergent insert Measure liquid detergent. 00605740
Slide sheets Makes it easier to insert the ap-
pliance into the installation re-
cess.
00661827
Taller feet Taller feet for installing the ap-
pliance under a high worktop.
WMZ20441
Before using for the first time
Before using for the
first time
Prepare the appliance for use.
Starting an empty washing cycle
Your appliance was inspected thor-
oughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
1. Turn the programme selector to
Cottons 60°.
2. Close the door.
3. Pull out the detergent drawer.
Laundry en
33
4. Pour approx. 1 litre of tap water
into compartment II.
5. Pour washing powder into com-
partmentII.
To prevent foaming, use only half
of the amount of detergent recom-
mended by the detergent manufac-
turer for light soiling. Do not use
detergent suitable for woollens or
delicates.
6. Push in the detergent drawer.
7. Press Start/Reload to start the pro-
gramme.
a The display shows the remaining
programme duration.
a After the programme has ended,
the display shows: End.
8. Start the first wash cycle or set the
programme selector to Off to
switch off the appliance.
→"Basic operation", Page36
Laundry
Laundry
You can wash all items that the man-
ufacturer has marked as machine-
washable on the care label and fab-
rics made from hand-washable wool
using your appliance.
Preparing the laundry
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶
Remove all items from any pock-
ets in your laundry before using
the appliance.
▶
To protect your appliance and the
laundry, prepare the laundry be-
forehand.
– Empty all pockets
– Brush sand out of all collars and
pockets
– Close bed covers and cushion
covers
– Close all zips, Velcro fasteners,
hooks and eyes
– Tie cloth belts and apron strings
together or use a mesh laundry
bag
– Remove curtain hooks and lead
strips or use a mesh laundry
bag
– Use a mesh laundry bag for
small items of laundry such as
children's socks
en Laundry
34
– Separate items of laundry and
shake them out
– Wash large and small items of
laundry together
– Dab fresh stains with soapy wa-
ter (do not rub them)
– Some stubborn or dried-in stains
can be removed by washing
several times
Sorting laundry
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
▶
To improve washing results and
prevent discolouration, sort the
laundry according to the following
criteria before washing.
– Type of fabric and fibre type
– Whites
– Colours
Wash new coloured items
separately the first time you
wash them.
– Soiling →Page34
– Care symbols on the care labels
→Page34
Degrees of soiling
Degree of soiling Soiling Examples
Light ¡ No dirt or stains are visible
¡ Laundry has absorbed odours
Light summer clothing or sports
clothing that has been worn for a
just a few hours
Normal Dirt or light stains are visible ¡ T-shirts, shirts or blouses are
sweat-soaked or have been
worn a few times
¡ Towels or bedding that has
been used for up to one week
Heavy Dirt or stains are clearly visible Tea towels, baby items or work
clothing
Care symbols on the care labels
The symbols indicate the recommended programme and the numbers in the
symbols indicate the maximum recommended washing temperature.
Symbol Washing process Recommended programme
Normal Cottons
Gentle Easy Care
Particularly gentle Delicates/Silk for washing by
hand
Hand wash Wool
Not suitable for machine-washing –
Detergents and care products en
35
Tip:You can find more information
about care symbols at www.gine-
tex.ch.
Detergents and care products
Detergents and care
products
You can protect your appliance and
your laundry by selecting and using
the correct detergents and care
products. You can use all detergents
and care products which are suitable
for domestic washing machines.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ Only use liquid detergents that are
self-flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products which have
developed a top layer or are highly
congealed
¡ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach)
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use bleaching agents in the
appliance
Detergent recommendation
This information helps you to choose the right detergent for your fabrics.
Detergent Fabrics Programme Temperature
Standard detergent with op-
tical brighteners
Heat-resistant white fabrics
made from cotton or linen
Cottons From cold up to 90°C
Detergent for colours
without bleach or optical
brighteners
Coloured fabrics made from
linen or cotton
Cottons From cold up to 60°C
Detergent for colours/delic-
ates without optical bright-
eners
Coloured fabrics made from
easy-care fibres or synthetic
materials
Easy Care From cold up to 60°C
Detergent for delicates Delicate fabrics made from
silk or viscose
Delicates/Silk From cold up to 40°C
Detergent for woollens Wool Wool From cold up to 40°C
Tip:Visit www.cleanright.eu to find
further information on detergents,
care products and cleaning agents
for domestic use.
en Basic operation
36
Detergent dosage
Use the correct detergent dosage to
achieve optimal washing results and
save resources.
The detergent dosage depends on:
¡ The amount of laundry
¡ Degree of soiling
¡ Water hardness
You can find out how hard your
water is from your local water com-
pany or measure it yourself using
a water hardness tester.
Water hardness
Hardness range Total hardness in mmol/l German degrees in °dH
soft (I) 0–1.5 0–8.4
medium (II) 1.5– 2.5 8.4–14
hard (III) over 2.5 over 14
Example of a manufacturer's
instructions for detergent
These example values refer to a
standard load of 4–5 kg.
Soiling Light Normal Heavy
Water hardness: Soft/medium 40ml 55ml 80ml
Water hardness: Hard/very hard 55ml 80ml 105ml
The dosages can be found on the
manufacturer's packaging.
¡ Adjust the dosage to the actual
load.
Basic operation
Basic operation
You can find out everything you need
to know about operating your appli-
ance here.
Switching on the appliance
▶
Turn the programme selector to a
programme.
Note:The drum is lit up after the
door is opened and closed and once
the programme has started. The light
goes out automatically.
Setting a programme
1. Set the programme selector to the
required programme →Page29.
Basic operation en
37
2. If necessary, adjust the pro-
gramme settings →Page37.
Adjusting the programme set-
tings
Depending on the programme and
programme progress, you can adjust
or activate/deactivate the settings.
Note:Overview of all programme set-
tings:
→"Buttons", Page28
Requirement:A programme has
been set.
▶
Adjust the programme settings.
The programme settings are not
saved permanently for the pro-
gramme.
Loading laundry
Notes
¡ Please read the information in the
Safety →Page4 and Preventing
material damage →Page11 sec-
tions to ensure that you use the
appliance safely.
¡ To prevent creasing, take note of
the maximum load for the relevant
programme →Page29.
Requirement:Prepare and sort the
laundry.
→"Laundry", Page33
1. Open the door.
2. Ensure that the drum is empty.
3. Separate the laundry and place it
in the drum.
4. Note:Ensure that there is no laun-
dry trapped in the door.
Close the door.
Using a measuring aid for liquid
detergent
If you order the measuring aid as an
accessory, you must use the measur-
ing aid.
1. Pull out the detergent drawer.
2. Press down on the insert and re-
move the detergent drawer.
en Basic operation
38
1
2
3. Insert the measuring aid.
4. Insert the detergent drawer.
Use the measuring aid for liquid
detergent
To add liquid detergent, you can use
a measuring aid in the detergent
drawer.
1. Pull out the detergent drawer.
2. Slide the measuring aid forwards.
3. Fold the measuring aid down and
click it into place.
4. Push in the detergent drawer.
Adding detergent and care
product
Notes
¡ Please read the information in the
Safety →Page4 and Preventing
material damage →Page11 sec-
tions to ensure that you use the
appliance safely.
¡ Do not use the measuring aid for
liquid detergent for gel detergents,
washing powder, or if Prewash or
"Ready in" time are activated.
Requirement:Find out the optimum
dosage for detergent and care
product. →Page35
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page25
3. If required, add the care product.
Basic operation en
39
4. Push in the detergent drawer.
Starting the programme
Note:If you want to change the time
until the programme ends, set the
"Ready in" time first.
▶
Press Start/Reload.
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows either the pro-
gramme duration or the "Ready in"
time.
a After the programme has ended,
the display shows: End.
Adjusting the "Ready in" time
before the programme starts
You can readjust the selected "Ready
in" time before the programme starts.
1. Press Start/Reload.
2. Press Finish in repeatedly until the
display indicates the desired
"Ready in" time.
3. Press Start/Reload.
Soaking laundry
You can soak the laundry before
washing in the appliance by pausing
the programme.
Note:No additional detergent is re-
quired. The washing solution is then
used for washing.
1. Start the programme.
2. To pause the programme, after ap-
prox. 10 minutes, press Start/Re-
load.
3. To resume the programme, after
the desired soaking time, press
Start/Reload.
Adding laundry
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
1. Press Start/Reload.
The appliance is paused and
checks whether it is possible to
add or remove laundry. Take note
of the programme status.
→"Display", Page26
2. Add or remove laundry.
3. Close the door.
4. Press Start/Reload.
Cancelling the programme
Once the programme has started,
you can cancel it at any time.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
1. Press Start/Reload.
2. Open the door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high: Start
the Spin or Drain programme.
3. Remove the laundry.
Resuming the programme when
the programme status is Rinse
Hold
1. Set the Spin or Drain programme.
2. Press Start/Reload.
en Childproof lock
40
Unloading the laundry
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
1. Open the door.
2. Remove the laundry.
Switching off the appliance
1. Turn the programme selector to
Off.
2. Wipe the rubber gasket dry and re-
move any foreign objects.
3. Leave the door and detergent
drawer open so that residual water
can evaporate.
Childproof lock
Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
Activating the childproof lock
▶
Press and hold the two 3 sec.
buttons for approx. 3seconds.
a The display shows .
a The controls are locked.
a The childproof lock remains active
even after the appliance has been
switched off.
Deactivating the childproof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶
Press and hold the two 3 sec.
buttons for approx. 3seconds.
a goes out in the display.
Basic settings en
41
Basic settings
Basic settings
You can configure the appliance to meet your needs.
Overview of the basic settings
Below is an overview of the basic settings on your appliance.
Basic setting Programme pos-
ition
Value Description
End signal 2 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Set the volume of the signal at the end of
the programme.
Button signal 3 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
The volume of the audible signal emitted
when the buttons are pressed.
Changing the basic settings
1. Set the programme selector to po-
sition 1.
en Cleaning and servicing
42
2. Press Start/Reloadand, at the
same time, turn the programme
selector to position2.
a The display shows the current
value.
3. Set the programme selector to the
required position.
4. To change the value, press Finish
in.
5. To save the changes, switch off
the appliance.
Cleaning and servicing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Tips on appliance care
Follow the tips for appliance care to
ensure your appliance works cor-
rectly in the long term.
Wipe down the hous-
ing and the control
panel with nothing but
water and a damp
cloth.
The appliance parts
remain clean and hy-
gienic.
Remove all detergent
residue, spray residue
or other residues im-
mediately.
Fresh deposits are
easier to remove
without leaving any
residue.
Keep the appliance
door and detergent
drawer open after
use.
This allows the resid-
ual water to dry, redu-
cing odours in the ap-
pliance.
Cleaning the drum
If you often wash at a washing tem-
perature of 40°C and lower or the
appliance has not been used for a
long period, clean the drum.
▶
Run the Cottons 60° programme
without laundry.
Add washing powder.
Cleaning the detergent drawer
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
1. Pull out the detergent drawer.
2. Press down on the insert and re-
move the detergent drawer.
1
2
3. Press out the insert upwards from
below.
4. Clean the detergent drawer and in-
sert with water and a brush, and
then dry them.
Cleaning and servicing en
43
5. Fit the insert and lock it into place.
6. Cleaning the opening for the deter-
gent drawer.
7. Push in the detergent drawer.
Descaling
If you add detergent correctly, you do
not need to descale your appliance.
If you still wish to use descaler, follow
the manufacturer's instructions for
use.
ATTENTION!
The use of unsuitable descaling
agents, e.g. for coffee machines, may
damage the appliance.
▶
For this appliance, only use de-
scaling agents that are available
from the manufacturer's website or
our after-sales service.
Cleaning the drain pump
Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.
Emptying the drain pump
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
1. Turn off the water tap.
2. Switch off the appliance.
3. Disconnect the appliance's mains
plug from the power supply.
4. Remove the base panel.
5. Slide a receptacle under the open-
ing.
en Cleaning and servicing
44
6. Take the drain hose out of the
holder.
7.
CAUTION-Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
▶
Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
8. Firmly press on the sealing cap.
9. Insert the drain hose into the
holder.
Cleaning the drain pump
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
Requirement:The drain pump is
empty.
1. Since water may remain in the
drain pump, unscrew the pump
cap carefully.
‒ The filter insert in the pump
housing may become stuck due
to coarse particles of dirt.
Loosen the dirt and remove the
filter insert.
Cleaning and servicing en
45
2. Clean the interior, the thread on
the pump cap and the pump hous-
ing.
3. Make sure that the impeller in the
drain pump can be rotated.
4. Insert the pump cap and screw it
on.
90
°
The handle on the pump cap must
be in a vertical position.
5. Install the base panel.
Before the next wash
To prevent unused detergent from
flowing straight into the outlet in the
next wash, run the Drain programme
after you have emptied the drain
pump.
1. Turn on the tap.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1litre of water into compart-
ment II.
5. Start the Drain programme.
Cleaning the water outlet hose at
the siphon
If the water outlet hose at the siphon
is dirty or the detergent solution is
not being pumped out, you must
clean these.
1. Switch off the appliance.
2. Disconnect the appliance's mains
plug from the power supply.
3. Loosen the hose clamp and care-
fully remove the water outlet hose.
en Cleaning and servicing
46
Residual water may leak out.
4. Clean the water outlet hose and si-
phon connecting piece.
5. Reattach the water outlet hose and
secure the connection point using
the hose clamp.
Cleaning the water inlet filter
Clean the filter in the water inlet in
the event of blockages or if the water
pressure is too low.
Emptying the water inlet hose
In order to clean the filter, first empty
the water inlet hose.
1. Turn off the tap.
2. Set a programme, except for
Rinse, Spin or Drain.
3. Start the programme and leave it
to run for approx. 40seconds.
4. Switch off the appliance.
5. Disconnect the appliance's mains
plug from the power supply.
Cleaning the filter on the tap
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page11 sections
to ensure that you use the appliance
safely.
Requirement:The water inlet hose is
empty.
1. Remove the water inlet hose from
the tap.
2. Clean the filter with a small brush.
Cleaning and servicing en
47
3. Connect the water inlet hose and
check for leaks.
en Troubleshooting
48
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Error code / Fault display / Signal
Fault Cause troubleshooting
The display goes out and
Start/Reload flashes.
Energy-saving mode is act-
ive
▶
Press any button.
a The symbol lights up again.
"E:36 / -10" Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page43
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page60
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page43
"E:60 / -2B" The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
The water pressure is low. No remedial action possible.
The filter in the water inflow
is blocked.
▶
Clean the water inflow filter
→Page46.
Troubleshooting en
49
Fault Cause troubleshooting
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
"E:35 / -10" There is water in the base
trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page57
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page57
lights up. The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page39
Water level is too high.
▶
Start the Drainprogramme.
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the pro-
gramme.
flashes. Door is not closed. 1. Close the door.
2. Press Start/Reload to start the pro-
gramme.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page57
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
▶
Connect the appliance to the power
supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the
fuse box.
There has been a power cut.
▶
Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressedStart/
Reload.
▶
Press Start/Reload.
Door is not closed. 1. Close the door.
en Troubleshooting
50
Fault Cause troubleshooting
The programme does not
start.
2. Press Start/Reload to start the pro-
gramme.
Childproof lock is activated.
▶
→"Deactivating the childproof
lock", Page40
Finish in is activated.
▶
Check whether Finish in is activ-
ated.
→"Buttons", Page28
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the pro-
gramme.
The door cannot beopened. ––– is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload.
→"Resuming the programme when
the programme status is Rinse
Hold", Page39
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page39
Water level is too high.
▶
Start the Drainprogramme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page55
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page43
––– is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload.
→"Resuming the programme when
the programme status is Rinse
Hold", Page39
Troubleshooting en
51
Fault Cause troubleshooting
The water is not draining. The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page60
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressedStart/
Reload.
▶
Press Start/Reload.
The filter in the water inflow
is blocked.
▶
Clean the water inflow filter
→Page46.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
The spin cycle runs several
times.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
The programme duration
changes during the wash
cycle.
The programme operation is
optimised electronically.
This may change the pro-
gramme duration.
▶
Not a fault – no action required.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Foam detection system
switches on a rinse cycle if
foam build-up is too high.
▶
Not a fault – no action required.
No water is visible in the
drum.
Water is below the visible
area.
▶
Not a fault – no action required.
Drum jerks after the pro-
gramme starts.
This is caused by an internal
motor test.
▶
Not a fault – no action required.
Residual water is present in
the compartment .
Insert in compartment is
blocked.
▶
→"Cleaning the detergent drawer",
Page42
Vibrations and movement of
the appliance whilst spin-
ning.
Appliance is not correctly
aligned.
▶
Aligning the appliance
The appliance feet are not
fixed.
▶
Secure the appliance feet. Aligning
the appliance
en Troubleshooting
52
Fault Cause troubleshooting
Vibrations and movement of
the appliance whilst spin-
ning.
Transit bolts have not been
removed.
▶
Removing the transit bolts
Drum does not turn, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up
to two minutes.
Heavy foam build-up Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
Noise
Fault Cause troubleshooting
Rushing, hissing noise. Water is flushed under pres-
sure into the detergent
drawer.
▶
Not a fault – normal operating
noise.
Loud noises during the spin
cycle.
Appliance is not correctly
aligned.
▶
Aligning the appliance
The appliance feet are not
fixed.
▶
Secure the appliance feet. Aligning
the appliance
Transit bolts have not been
removed.
▶
Removing the transit bolts
Banging noises, rattling in
the drain pump.
Foreign bodies have got into
the drain pump.
▶
→"Cleaning the drain pump",
Page43
Slurping, rhythmical suction
noise.
The drain pump is active, the
detergent solution is
pumped out.
▶
Not a fault – normal operating
noise.
Problem with results
Fault Cause troubleshooting
Creasing. The spin speed is too high.
▶
The next time you run a wash cycle,
set a lower spin speed.
The load is too large.
▶
The next time you run a wash cycle,
reduce the amount of laundry being
loaded.
Troubleshooting en
53
Fault Cause troubleshooting
Creasing. The wrong programme is se-
lected for the type of fabric.
▶
Select the programmes that are
suitable for the type of fabric.
→"Programmes", Page29
Detergent or fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
Too much detergent/fabric
softener in the detergent
drawer.
▶
When dosing liquid detergent and
fabric softener, observe the mark-
ing in the detergent drawer and do
not dose above this.
The spin result is not satis-
factory. The laundry is too
wet/too damp.
A low spin speed is selected.
▶
The next time you run a wash cycle,
set a higher spin speed.
▶
Start the Spinprogramme.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the Spinprogramme.
Detergent residue on the
damp washing.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
▶
Start the Rinseprogramme.
Detergent residue on the dry
laundry.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
▶
Brush out the laundry after washing
and drying.
Leakage
Fault Cause troubleshooting
Water is leaking out at the
water inlet hose.
Water inlet hose is not cor-
rectly/securely connected.
1. Connect the water supply hose cor-
rectly. Connecting the water inlet
hose
2. Tighten the screw connection.
Water is leaking out at the
water outlet hose.
The water outlet hose is
damaged.
▶
Replace the damaged water outlet
hose.
Water outlet hose is not con-
nected correctly.
▶
Connect the water outlet hose cor-
rectly. Water outlet connection
types
Transportation, storage and disposal en
55
Emergency release
To remove the laundry in the event of
a power failure, for example, you can
manually release the door.
Releasing the door
Requirement:The drain pump is
empty.
1. ATTENTION! Escaping water may
cause material damage.
▶
Do not open the door if you can
see water through the glass.
Pull the emergency release down-
wards with a tool and release.
a The door lock is released.
2. Insert the maintenance flap and
lock it into place.
3. Close the maintenance flap.
Transportation, storage and disposal
Transportation, storage
and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
Removing the appliance
1. Turn off the tap.
2.
→"Emptying the water inlet hose",
Page46.
3. Switch off the appliance.
4. Unplug the appliance's mains plug.
5. Drain the remaining detergent
solution.
→"Cleaning the drain pump",
Page43
6. Detach the hoses.
Inserting the transit bolts
Secure the appliance for transporta-
tion using transit bolts in order to pre-
vent damage.
1. Remove the four cover caps.
‒ If necessary, use a screwdriver
to remove the cover caps.
Keep the cover caps.
2. Insert the four sleeves.
3. Insert all screws into the four
transit bolts and tighten slightly.
en Transportation, storage and disposal
56
4. Insert the power cord into the
holder and tighten all four
screws for the transit bolts with a
WAF 13 wrench .
1
2
5. Insert the hose into holder.
Using the appliance again
1. Remove the transit bolts.
2. Pour approx. 1 litre of water into
compartment II in the detergent
drawer.
3. Start the Drain programme.
a The unused detergent cannot flow
straight into the outlet during the
next wash.
Disposing of old appliance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.
▶
With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in ac-
cordance with European Direct-
ive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and re-
cycling of used appliances as
applicable throughout the EU.
Customer Service en
57
Customer Service
Customer Service
If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
You can solve many problems your-
self by consulting the information on
eliminating faults in this instruction
manual or on our website. If this is
not the case, contact our Customer
Service.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Ser-
vice technician.
With any warranty claims we will
make sure that your appliance is re-
paired by trained Customer Service
technicians using original spare
parts, including after the manufac-
turer's warranty has expired.
For safety reasons repairs to the ap-
pliance should only be carried out by
trained specialist staff. The warranty
claim becomes void if repairs or in-
terventions have been carried out by
persons not authorised by us for that
purpose or if our appliances have
been fitted with spare, supplementary
or accessory parts that were not
genuine parts and then resulted in a
defect.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our Cus-
tomer Service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
Product number (E-Nr.) and pro-
duction number (FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
AQUA-STOP guarantee
In addition to warranty claims against
the seller under the purchase agree-
ment and in addition to our manufac-
turer's warranty, we offer compensa-
tion under the following conditions.
¡ If our Aqua-Stop system is defect-
ive and causes water damage, we
will make good the damage for
private users. To ensure protection
from water damage, the appliance
must be connected to the power
supply.
¡ The liability guarantee is valid for
the service life of the appliance.
en Customer Service
58
¡ A claim can only be made under
the guarantee if the appliance has
been correctly installed and con-
nected with Aqua-Stop according
to our instructions; this also in-
cludes correctly fitting the Aqua-
Stop extension (genuine access-
ory). Our guarantee does not cover
defective supply lines or fittings up
to the Aqua-Stop connection on
the tap.
¡ If your appliance is fitted with
Aqua-Stop, you can in principle
leave your appliance unattended
during operation and the tap
turned on afterwards. The tap only
needs to be turned off if you are
away from home for a long period,
e.g. on holiday for several weeks.
Consumption values en
59
Consumption values
Consumption values
The following information is given according to the EU-Ecodesign-Regulation.
The values given for programs other than the Eco 40-60 are indicative only and
have been determined in accordance with the applicable standard EN60456.
Programme Load
(kg)
Pro-
gramme
duration
(hr:min)
1
Energy
con-
sump-
tion
(kWh/
cycle)
1
Water
con-
sump-
tion (l/
cycle)
1
Max-
imum
temper-
ature
(°C) 5
mins
1
Spin
speed
(rpm)
1
Resid-
ual
mois-
ture (%)
1
Eco 40-60
2
8,0 3:16 1,090 55,0 48 1393 53
Eco 40-60
2
4,0 2:36 0,560 45,0 37 1400 53
Eco 40-60
2
2,0 2:22 0,170 33,0 24 1400 53
Cottons20°C 8,0 3:16 0,290 84,0 23 1400 52
Cottons40°C 8,0 3:16 1,030 84,0 45 1400 52
Cottons60°C 8,0 3:16 1,200 84,0 53 1400 52
Cottons + Pre-
wash40°C
8,0 3:45 1,130 89,0 45 1400 52
Easy-Care40°C 4.0 2:30 0,740 62,0 44 1200 30
Mixed Load40°C 4.0 1:00 0,590 41,0 41 1400 55
Wool 30°C 2.0 0:45 0,200 40,0 24 800 27
1
Due to the influence of water pressure, hardness and inlet temperature, ambient temperature,
type, amount and soiling of laundry, detergent used, fluctuations in the power supply and the se-
lected additional functions, the actual values may deviate from the stated values.
2
Test programme in accordance with the EU Ecodesign Directive and the EU Energy Labelling Reg-
ulation with cold water (15°C).
Technical specifications
Technical specifications
Facts and figures for your appliance
can be found here.
Appliance height 81,8cm
Appliance width 59,6cm
Appliance depth 57,4cm
Weight 72 - 76kg
1
Maximum load capa-
city
8kg
1
Depending on the appliance specifications
Mains voltage 220 - 240V, 50Hz
Minimum installa-
tion protection
10A
Rated power 2300W
Power consumption ¡ Off mode: 0,12 W
¡ Left-on mode:
0,50W
Water pressure ¡ Minimum: 100kPa
(1bar)
¡ Maximum:
1000kPa (10bar)
1
Depending on the appliance specifications
en Technical specifications
60
Length of the water in-
let hose
220cm
Length of the water
outlet hose
220cm
Length of the power
cord
210cm
Max. draining height 100cm
1
Depending on the appliance specifications
More information about your model
can be found online at https://en-
ergylabel.bsh-group.com
1
. This web
address is linked to the official EU
EPREL product database. At the time
of printing its web address had not
yet been published. Please then fol-
low the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
1
Only applies to countries in the European Economic Area
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Contact data of all countries are listed in the attached service direct-
ory.
*9001510498*
9001510498 (000128)
en
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
