WD10J8*****
Washing Machine
User manual
Imagine the possibilities
Thank you for purchasing this Samsung product.
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Content
Safety information 3
What you need to know about the safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important safety symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation 13
What’s included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step-by-step installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Before you start 21
Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Laundry guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Detergent drawer guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Operations 26
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Simple steps to start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Course overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Settings (
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Maintenance 35
Drum clean. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Smart check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Emergency drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Recovery from freezing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Care against an extended time of disuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting 42
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Information codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Specifications 44
Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Fabric care chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Specification sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
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SAFETY INFORMATION
Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read this
manual to take full advantage of your washing machine’s many benefits and features.
What you need to know about the safety
instructions
Please read this manual thoroughly to ensure that you know how to safely and eciently operate
the extensive features and functions of your new appliance. Please store the manual in a safe
location close to the appliance for future reference. Use this appliance only for its intended purpose
as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when
installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may dier slightly from those described in this manual and not all warning signs
may be applicable. If you have any questions or concerns, contact your nearest service centre or
find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING: Hazards or unsafe practices that may result in severe personal injury,
death and/or property damage.
CAUTION: Hazards or unsafe practices that may result in personal injury and/or
property damage.
CAUTION: To reduce the risk of fire or explosion, follow these basic precautions.
NOTE
Read the instructions
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and
that old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, that a carpet
must not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept
away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting
of the thermal cut-out, this appliance must not be supplied through
an external switching device, such as a timer, or connected to a
circuit that is regularly switched on and o by the utility.
9. The tumble dryer is not to be used if industrial chemicals have been
used for cleaning.
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SAFETY INFORMATION
10. The lint trap has to be cleaned frequently, if applicable.
11. Lint must not to be allowed to accumulate around the tumble dryer.
(not applicable for appliances intended to be vented to the exterior
of the building)
12. Adequate ventilation has to be provided to avoid the back flow of
gases into the room from appliances burning other fuels, including
open fires.
13. Do not dry unwashed items in the tumble dryer.
14. Items that have been soiled with substances such as cooking oil,
acetone, alcohol, petrol, kerosene, spot removers, turpentine,
waxes and wax removers should be washed in hot water with an
extra amount of detergent before being dried in the tumble dryer.
15. Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with
foam rubber pads should not be dried in the tumble dryer.
16. Fabric softeners, or similar products, should be used as specified
by the fabric softener instructions.
17. The final part of a tumble dryer cycle occurs without heat (cool
down cycle) to ensure that the items are left at a temperature that
ensures that the items will not be damaged.
18. Remove all objects from pockets such as lighters and matches.
19. WARNING: Never stop a tumble dryer before the end of the drying
cycle unless all items are quickly removed and spread out so that
the heat is dissipated.
20. Exhaust air must not be discharged into a flue which is used for
exhausting fumes from appliances burning gas or other fuels.
21. The appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the tumble dryer, in such a way that a full opening of the tumble
dryer door is restricted.
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22. WARNING: The appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and o by a utility.
CAUTION: To minimize the risk of fire in a tumble dryer, the following should be observed:
Items that have been spotted or soaked with vegetable or cooking oil constitute a fire hazard and
should not be placed in a tumble dryer. Oil-aected items can ignite spontaneously, especially
when exposed to heat sources such as in a tumble dryer. The items become warm, causing
an oxidation reaction in the oil. Oxidation creates heat. If the heat cannot escape, the items can
become hot enough to catch fire. Piling, stacking or storing oil-aected items can prevent heat
from escaping and so create a fire hazard. If it is unavoidable that fabrics that contain vegetable
or cooking oil or have been contaminated by hair care products be placed in a tumble dryer they
should first be washed in hot water with extra detergent – this will reduce, but not eliminate, the
hazard. The ‘cool down’ cycle of tumble dryers should be used to reduce the temperature of the
items. They should not be removed from the tumble dryer or piled or stacked while hot.
Items that have been previously cleaned in, washed in, soaked in or spotted with petrol/gasoline,
dry-cleaning solvents or other flammable or explosive substances should not be placed in a tumble
dryer. Highly flammable substances commonly used in domestic environments include acetone,
denatured alcohol, petrol/gasoline, kerosene, spot removers(some brands), turpentine, waxes and
wax removers.
Items containing foam rubber(also known as latex foam) or similarly textured rubber. Like materials
should not be dried in a tumble dryer on a heat setting. Foam rubber materials can, when heated,
produce fire by spontaneous combustion.
Fabric softeners or similar products should not be used in a tumble dryer to eliminate the eects of
static electricity unless this practice is specifically recommended by the manufacturer of the fabric
softener or product.
Undergarments that contain metal reinforcements should not be placed in a tumble dryer. Damage
to the tumble dryer can result if metal reinforcements come loose during drying. When available a
drying rack could be used for such items.
Plastic articles such as shower caps or babies’ waterproof napkin covers should not be placed in a
tumble dryer.
Rubber-backed articles, clothes fitted with foam rubber pads, pillows, galoshes and rubber-coated
tennis shoes should not be placed in a tumble dryer.
WARNING: Do not dry unwashed items in the tumble dryer(or washing machine drying
mode,etc).
Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol,
Kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with
an extra amount of detergent before being dried in the tumble dryer.
Items such as foam rubber(latex foam), shower caps, waterproof textiles, rubber backed articles
and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer.
Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
The final part of a tumble dryer cycle occurs without heat(cool down cycle) to ensure that the items
are left at a temperature that ensures that the items will not be damaged.
Oil-aected items can ignite spontaneously, especially when exposed to heat sources such as in a
tumble dryer. The items become warm, causing an oxidation reaction in the oil. Oxidation creates
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SAFETY INFORMATION
heat. If the heat cannot escape, the items can become hot enough to catch fire. Piling, stacking or
storing oil-aected items can prevent heat from escaping and so create a fire hazard.
If it is unavoidable that fabrics that contain vegetable or cooking oil or have been contaminated by
hair care products be placed in a tumble dryer they should first be washed in hot water with extra
detergent - this will reduce, but not eliminate, the hazard.
CAUTION: Never stop a tumble dryer before the end of the drying cycle unless all items are
quickly removed and spread out so that the heat is dissipated.
Remove all objects from pockets such as lighters and matches.
WARNING: Critical installation WARNINGS
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or
injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket for
this appliance only. Never use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord
may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the
wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact
points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the
cable may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is
in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct
sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
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Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert
the power cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain
pipes are accessible.
CAUTION: Installation CAUTIONS
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the
product.
WARNING: Critical usage WARNINGS
If the appliance is flooded, turn o the water & power supplies immediately and contact your
nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the appliance,
remove the washing machine door lever.
• If trapped inside the product, children may suocate to death.
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SAFETY INFORMATION
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing
machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature washing/
drying/spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be slippery.
This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance o by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric
shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do not let
children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it
straight out of the outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the
power plug.
• Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or during a
thunder or lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact you nearest
Samsung Customer Service.
• This may result in electric shock or fire.
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Do not let children (or pets) play in or on your product. The product door does not open easily from
the inside and children may be seriously injured if trapped inside.
CAUTION: Usage CAUTIONS
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part or
result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may result
in electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in
the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply o when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
• Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g.
waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a
water leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there
is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the product
will not be covered by the standard warranty provided by Samsung and no responsibility can be
attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems with the
product.
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SAFETY INFORMATION
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits,
and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label. This
may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal
vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come o
and stick to inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing
machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due
to the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or
massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of
time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the
surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by
dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the
oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the
product, discolouration, rust, or bad odours.
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Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle,
water temperature and additional functions.
• This may result in discoloration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
WARNING: Critical cleaning WARNINGS
Do not clean the appliance by spraying water directly onto it.
Do not use the a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
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INSTALLATION
Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to help
prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the
washing machine or the parts, contact a local Samsung customer centre or the retailer.
1
2
9
11
10
4
5
6
3
7
8
1 Detergent drawer
2 Door
3 Work top
4 Control panel
5 Power plug
6 Drain hose
7 Drum
8 Levelling feet
9 Debris filter
10 Emergency drain tube
11 Filter cover
Spanner Bolt caps Hose guide
Cold water supply hose Hot water supply hose Liquid detergent container
Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
Hot water supply hose: Applicable models only.
Liquid detergent container: Applicable models only.
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Installation requirements
Electrical supply and grounding
• AC 220-240 V / 50 Hz fuse or circuit breaker is required
• Use an individual branch circuit specific to the washing machine
To ensure proper grounding, the washing machine comes with a power cord featuring a three-
prong grounding plug for use in a properly installed and grounded outlet.
Check with a qualified electrician or serviceperson if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a
proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
Water supply
A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure
less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the
drum, causing the washing machine to turn o. Water taps must be within 120 cm from the rear of
the washing machine so that the provided inlet hoses reach the washing machine.
To reduce the risk of leaks
• Make sure water taps are easily accessible.
• Turn o the taps when the washing machine is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.
CAUTION
Before using the washing machine for the first time, check all connections at the water valve
and taps for any leaks.
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INSTALLATION
Drain
Samsung recommends a standpipe in height of 60~90 cm. The drain hose must be connected
through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Flooring
For proper performance, the washing machine must be installed on a solid floor. Wood floors
may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile
surfaces are not a good resistance to vibrations and may cause the washing machine to move
slightly during the spin cycle.
CAUTION
Do NOT install the washing machine on a platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas where water may freeze as the washing machine
always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the
connection parts may cause damage to belts, the pump, and other components of the washing
machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides 25 mm Rear 50 mm
Top 25 mm Front 550 mm
If both the washing machine and a dryer are installed in the same location, the front of the alcove or
closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does
not require a specific air opening.
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Step-by-step installation
STEP 1 - Select a location
Location requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 - Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
1. Loosen all shipping bolts on the rear of the machine using the
supplied spanner.
2. Fill the holes with the supplied bolt hole covers.
CAUTION: To prevent lint, dust, or other particles from
accumulating inside your washing machine, fill the two
bottom holes (A) with the bolt hole covers.
A
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INSTALLATION
3. Close all plastic bolt caps on the rear of the washing machine.
4. Store all shipping bolts in a safe location where they can be easily retrieved in the event that
you have to move the washing machine.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
STEP 3 - Adjust the levelling feet
1. Gently slide the washing machine into position. Excessive
force may damage the levelling feet.
2. Level the washing machine by manually adjusting the levelling
feet.
3. When levelling is complete, tighten the nuts using the
spanner.
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STEP 4 - Connect the water hose
Connect the water supply hose to the water tap.
1. Remove the adaptor (A) from the water supply hose (B).
A
B
2. Use a Philips screwdriver to loosen four screws on the
adaptor.
3. Hold the adaptor and turn part (C) in the arrow direction to
loosen it by 5 mm (*).
C
4. Insert the adaptor into the water tap, and tighten the screws
while lifting up the adaptor.
5. Turn part (C) in the arrow direction to tighten it.
C
6. While holding down part (E), connect the water supply hose
to the adaptor. Then, release part (E). The hose fits into the
adaptor with a clicking sound.
E
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INSTALLATION
7. Connect the other end of the water supply hose to the inlet
valve on the back of the washing machine. Turn the hose
clockwise to tighten.
8. Open the water tap and check if there are any leaks around
the connection areas. If there are water leaks, repeat the
steps above.
• If using a screw type of water tap, connect the water hose to
the water tap as shown.
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung
service centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water supply hose by force. If the hose is too short, replace the hose with
a longer, high-pressure hose.
• After connecting the water supply hose to the adaptor, check if it is connected properly
by pulling the water supply hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
For models with an additional hot water inlet:
1. Connect the red end of the hot water supply hose to the hot
water inlet on the back of the machine.
2. Connect the other end of the hot water supply hose to the
hot water tap.
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Aqua hose (applicable models only)
The aqua hose alerts users of a risk of water leaks. It senses the
water flow and turns red on the centre indicator (A) in case of a
leak.
A
STEP 5 - Position the drain hose
The drain hose can be positioned in three ways:
Over the edge of a wash basin
The drain hose must be placed at a height of between 60 cm and
90 cm (*) from the floor. To keep the spout of the drain hose bent,
use the supplied plastic hose guide (A). Secure the guide to the
wall using a hook to ensure stable drainage.
A
ln a sink drain pipe
The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above
the floor.
ln a drain pipe
The drain pipe should be between 60 cm and 90 cm high (*). It is
advisable to use a 65 cm high vertical pipe. Make sure the drain
hose is connected to the stand pipe at a slant.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per minute
STEP 6 - Turn on the washing machine
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press the Power button to turn on the washing
machine.
Environment
Please dispose of the packaging materials for this product in an “environmentally friendly” manner.
For further detail, please contact your local area authority.
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BEFORE YOU START
Before you start
Initial settings
Set language
When you turn on the washing machine for the first time, you will be asked to choose a language.
Select a preferred language. Then, the washing machine is ready for use.
Run Calibration (recommended)
Calibration provides weight detection by the washing machine. Make sure the drum is empty before
running Calibration.
1. Press the Power button to turn on the washing machine.
2. Press and hold the Options button for 3 seconds.
3. Press the Up (
) / Down ( ) arrows to select Calibration. Then, press OK.
4. Press the Start/Pause button to start Calibration.
• The door will be locked during the operation.
• The drum keeps rotating clockwise and anticlockwise for several minutes.
5. When complete, the washing machine turns o automatically.
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Laundry guidelines
STEP 1 - Sort
Sort the laundry according to these criteria:
• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Colour: Separate whites from colours.
• Size: Mixing dierent-sized items together in the drum may improve the washing performance.
• Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen
items, curtains, and silk items. Check the labels on the items.
Make sure to check the care label on the clothing, and sort them accordingly before starting
the wash.
STEP 2 - Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as
well as the drum.
Turn clothing with buttons and embroideries inside out
• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should
be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the
strings before starting the wash.
STEP 3 - Use a laundry net
• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may
break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught
around the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations
that could move the washing machine and result in injury.
STEP 4 - Prewash (if necessary)
Select the Prewash option for the selected course if the laundry is heavily soiled. Do not use the
Prewash option when detergent is manually added into the drum.
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BEFORE YOU START
STEP 5 - Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash
properly. For the load capacity for the type of clothing, see page 29.
When washing bedding or bedding covers, the wash time may be lengthened or the spin
eciency may be reduced. For bedding or bedding covers, the recommended maximum
spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “UE” error code is displayed, redistribute the load.
Unbalanced laundry may reduce the spinning performance.
STEP 6 - Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool),
colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is
designed for automatic washing machines.
• Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you are
not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain
after the rinse cycle, blocking the drain outlet.
• Powdered detergent should be thoroughly dissolved in a small amount of warm water
before adding to the machine.
CAUTION
When washing wool using the wool course, use only a neutral liquid detergent. If used with
the Wool course, powder detergent may remain on the laundry and discolour the laundry.
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Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for the main
wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.
Prewash detergent compartment
Main wash detergent compartment: powder
detergents, water softeners, pre-soaking agents, bleach,
and stain removers
Fabric softener compartment
CAUTION
• Do not open the detergent drawer while the washing machine is operating.
• Do not use the following types of detergent:
• Tablet or capsule types
• Ball or net types
• To help prevent the compartment clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being applied.
The detergent drawer is located at the top-left corner of the washing machine.
1. Slide open the detergent drawer.
2. Apply an appropriate amount of detergent to the left
compartment (
).
To use a liquid detergent, see the Liquid detergent guide
below.
3. Apply an appropriate amount of fabric softener to the front-
right compartment (
) if necessary.
Do not exceed the max line (
) which is marked on the
compartment.
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BEFORE YOU START
4. If selecting the Prewash option, apply an appropriate amount
of detergent to the rear-right compartment (
).
5. Slide the detergent drawer inward to close it.
Liquid detergent container (Applicable models only)
To use a liquid detergent, first put the provided liquid detergent
container in the main wash detergent compartment (
). Then,
apply an appropriate amount of detergent to the container. Do
not exceed the max line which is marked on the inner of the
container.
CAUTION
Remove the liquid detergent container if using a powder
detergent.
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Operations
Control panel
97 108654321
1
Course
Selector
Turn the dial to select a course.
2
Display
area
Displays information of the current course including the course name,
remaining washing time, and settings.
3 Temp. Press to change the water temperature for the current course.
4 Rinse
Press to change the rinse times for the current course.
You can set the rinse times up to 5, depending on the course.
5 Spin
Press to change the spinning speed for the current course.
• Rinse Hold: The final rinse cycle is suspended so that the laundry
remains in the water. To unload the laundry, run a drain or spin cycle.
• No Spin: The drum does not spin after the final drain cycle.
6 Dry Level
Press to select a drying level:
Cupboard > Extra Dry > Iron >
Time Dry (30 min > 1:00 h > 1:30 h > 2:00 h > 2:30 h > 3:00 h > 3:30 h
> 4:00 h > 4:30 h) >
No Dry
•
Cupboard: Use this option to dry laundry such as cotton,
underwear, and linen.
•
Extra Dry: Use this option to dry heavy garments such as jeans,
corduroys and towels.
•
Iron: Use this option to finish the drying cycle in a moist state for
ironing.
•
Time Dry: Use this option to dry the laundry for the specified
period of time depending on the fibres, amount of laundry quantity and
moisture.
•
No Dry: Use this option if not using a drying course.
7 Options Press to enter the Options screen.
8
Navigation
buttons
Use to navigate through the menus or to adjust the value of the settings:
Temp., Rinse, and Spin.
9 Start/Pause Press to start or stop an operation.
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OPERATIONS
10 Power Press to turn on/o the washing machine.
For detailed settings, see page 33.
Simple steps to start
2
3 4 5
6
1
1. Press the Power button to turn on the washing machine.
2. Turn the Course Selector to select a course.
3. Change the course settings (Temp., Rinse, and Spin) as necessary.
4. To select a Dry Level, press the Dry Level to display the Dry Level screen.
Press the Up (
) / Down ( ) arrows to select a mode, and press OK.
Then, press Dry Level again to exit the screen. To enable Time Dry, specify a time and then
press OK.
5. To add an option, press the Options button to display the Options screen.
Press the Up (
) / Down ( ) arrows to select an option item, and press OK.
6. Press the Start/Pause button.
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Drying only
3
2
1
Follow these steps to dry laundry that has finished washing or has simply got wet.
1. Press the Power button to turn on the washing machine.
2. Turn the Course Selector to COTTON DRY or SYNTHETICS DRY.
3. Press the Start/Pause button.
To change the course during operation
1. Press the Start/Pause button to stop operation.
2. Select a dierent course.
3. Press the Start/Pause button again to start the new course.
You can save water and power consumption by adding the Spin cycle to the selected dry
course.
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OPERATIONS
Course overview
Standard courses
Course Description & Max load (kg)
COTTON
• Suitable for a normally soiled cotton load.
• For cottons, bed linens, table linens, underwear, towels, or
shirts.
• The washing time and the number of rinse cycles are
automatically adjusted according to the load.
• Cotton, 40 ˚C, 2 Rinses, Intensive, 1400 rpm is the test
programme used for energy labeling in accordance with AS/
NZS 2040.
10
SYNTHETICS
• For blouses or shirts that are made of polyester (diolen,
trevira), polyamide (perlon, nylon), or the like.
6
OUTDOOR CARE
• For outdoor clothes, skiwear, and sportswear that are
made of functional materials such as spandex, stretch, and
microfibre.
2
BABY CARE
• Featuring a high-temperature wash and extra rinses to ensure
that no powder detergent remains.
6
WOOL
• Specific for machine-washable wool for loads less than
2.0 kg.
• The wool course features gentle cradling and soaking to help
protect the wool fibres from shrinkage/distortion.
• A neutral detergent is recommended.
2
RINSE+SPIN
• Featuring an additional rinse after applying fabric softener to
the laundry.
-
DRUM CLEAN
• Cleans the drum by removing dirt and bacteria from the drum.
• Perform once every 40 washes with no detergent or bleach
applied.
• Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the drum.
-
DEODORIZATION • Designed to remove bad odors from the laundry. 1
SANITIZATION
• Use this cycle to help remove bad odors and bacteria from
the laundry.
1
COTTON DRY
• For general drying.
• Cotton Dry (Cupboard), Spin 1400 rpm is the test program
used for energy labeling in accordance with AS/NZS 2442.
5
SYNTHETICS DRY • A low temperature drying cycle for heat-sensitive garments. 3
DAILY WASH • For everyday items such as underwear and shirts. 4
INTENSIVE COLD • Low-temperature Bubble. 6
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SPECIALTY CYCLE
Six specialty courses are designed to eectively remove specific types of stains and dirt that may
accumulate on specific types of activities ranging from household work to professional mountain-
climbing.
Course Description & Max load (kg)
Cooking&Dining
• This course is designed to remove food spills and cooking
stains.
4
Gardening
• This course is designed to remove grass and mud/dirt stains
and cleans sweat and skin oils.
4
Active Sports
• This course removes grass, soil, mud, light food stains, sweat,
and make-up.
• Do not use this course for waterproof clothing. This may result
in damage to the waterproof or breathable capabilities.
4
Active Kids
• The Active Kids course is for most children’s clothing. This
course is designed to remove food, fruit juice, drinks, mud,
soil, ink, and crayon stains.
4
Working&Everyday
• The Working&Everyday course is for lightly soiled clothing.
This course is designed to remove light ink and pencil stains
and cleans normal day to day stains eciently.
4
Hygiene Care
• This course is designed to remove skin oils and blood stains
eciently.
4
To select a SPECIALTY CYCLE
1. Turn the Course Selector to select SPECIALTY CYCLE. The SPECIALTY CYCLE screen
appears.
2. Press the Up (
) / Down ( ) arrows to select a course, and then press OK.
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OPERATIONS
Options
Option Description
Pre Wash
• This will add a preliminary washing cycle before the main wash
cycle.
Intensive
• For badly soiled laundry. The operation time for each cycle is
longer than normal.
Soak
• This option helps remove stains by soaking the laundry.
• Each soak cycle spins the drum for 1 minute and stands still for
4 minutes, totaling 6 times for 30 minutes.
Easy Iron
• The spinning speed decreases to reduce wrinkles of the laundry.
• Set the spinning speed up to 800 rpm.
Quick Wash
• Specific to less soiled garments with less than a 2 kg load.
• It takes a minimum of about 15 minutes, depending on the
conditions such as the water pressure, water hardness, and/or
extra options selected.
• The Quick Wash time increases in this sequence:
O > 15 min > 20 min > 30 min > 40 min > 50 min > 60 min.
• A recommended amount of detergent is less than 20 g (for a 2 kg
load)
Delay End • The displayed time refers to the end time of a selected course.
Prefer Mode
•
Speed Wash: This changes the course settings to reduce the
overall washing time. The recommended laundry load is less than
6.0 kg for the COTTON course with Speed Wash enabled.
•
Eco Wash: This changes the course settings to save the
overall power consumption.
•
Silent Wash: This changes the course settings to reduce
operating noise and vibration.
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Delay End
You can set the washing machine to finish the current course at a specific number of hours later.
This feature can be used to finish the wash by the time you come home from work.
1. Select a course. Then change the course settings if necessary.
2. Press the Options button.
Then, select options by pressing Up (
) / Down ( ) and Ok.
3. Select the Delay End.
4. Use the arrows to set the end time of the current course, and press OK.
5. Press Start/Pause button.
Use case
You want to finish a two-hour course at 5:00 p.m. For this, you add the Delay End option to the
current course with the 3-hour setting, and press the Start/Pause button at 2:00 p.m. Then, what
happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided
below is the time line for this example.
Set the Delay End to 3 hours.
2:00 pm
Start
3:00 pm
End
5:00 pm
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OPERATIONS
Settings ( )
Press and hold Options button for more than 3 seconds to enter the Settings screen.
Child Lock
To help prevent accidents by children or infants, Child Lock locks the door and all buttons except
for the Power button. However, Child Lock does not activate until you press the Start/Pause
button. Until then, you can change settings by pressing the corresponding buttons.
• To activate the Child Lock, press the Up (
) / Down ( ) arrows to select Child Lock and press
OK.
• To suspend or deactivate the Child Lock, select Child Lock and press OK once to suspend it,
or press OK twice to deactivate it.
(In the suspended state, you can open the door or manipulate buttons. However, once the
washing machine starts operation, it will reactivate the Child Lock)
To add detergent or more laundry in the drum, or to change the course settings in the Child
Lock state, you must first stop or release the Child Lock.
When the washing machine is turned o with Child Lock enabled, the door will remain locked
unless Child Lock is deactivated.
Language
Select a preferred menu language.
1. Press the Up (
) / Down ( ) arrows to select Language and press OK.
2. Press the Up (
) / Down ( ) arrows to select preferred menu language and press OK.
Sound
Mute or unmute the sound.
• To mute or unmute the sound, press the Up (
) / Down ( ) arrows to select Sound and
press OK to on or o.
Brightness
Set the brightness of LCD screen
1. Press the Up (
) / Down ( ) arrows to select Brightness and press OK.
2. Press the Up (
) / Down ( ) arrows to increase or decrease the brightness level and press
OK.
License Info
• Press the Up ( ) / Down ( ) arrows to select License Info and press OK.
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Calibration
Calibration provides weight detection by the washing machine. Make sure the drum is empty before
running Calibration.
1. Press the Up (
) / Down ( ) arrows to select Calibration. Then, press OK.
2. Press the Start/Pause button to start Calibration.
• The door will be locked during the operation.
• The drum keeps rotating clockwise and anticlockwise for several minutes.
3. When complete, the washing machine turns o automatically.
Eco Check
The energy/water eciency of the current course is displayed with a technical summary of power
consumption and water level. You can check the energy/water eciency on the display before a
course is selected and started.
• Press and hold the Spin and Dry Level buttons simultaneously for 3 seconds. A summary
screen appears.
The technical summary may dier from actual usage.
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MAINTENANCE
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
Drum clean
Perform this course regularly to clean the drum and to help remove bacteria from it.
1. Press the Power button to turn on washing machine.
2. Turn the Course Selector to select DRUM CLEAN.
3. Press the Start/Pause button.
The water temperature for DRUM CLEAN is set to 70 °C, which cannot be changed.
CAUTION
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum
deteriorates the washing performance.
Drum clean reminder
• The DRUM CLEAN reminder appears on the main screen once every 40 washes. It is advisable
to perform the DRUM CLEAN regularly.
• When you first see this reminder, you can ignore the reminder for 6 consecutive times. From the
7th wash, the reminder does not appear. However, it appears again on the second 40th wash.
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Smart check
To enable this function, you must first download the Samsung Smart Washer at the Play Store or
the Apple Store, and install it on a compliant mobile device featuring the camera operation.
The Smart Check function has been designed for:
Galaxy & iPhone series (cannot be supported for some models)
The washing machine runs the self-diagnosis in the background, and displays an error code if an
error is found. If this is the case, follow the steps below:
1. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
2. Present the mobile device to the washing machine’s display panel so that the mobile
device and the washing machine face each other. Then, the error code will be recognized
automatically by the app.
3. When the error code is recognized correctly, the app provides detailed information for the error
with further actions.
• The function name, Smart Check, may dier depending on the language.
• If the washing machine reflects light on the display, the app may fail to recognize the
error code.
• If the app fails to recognize the Smart Check code consecutively, enter the error code
manually onto the app screen.
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MAINTENANCE
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Unplug the power cord of the washing machine from the main
socket.
2. Gently press the top area of the filter cover to open.
3. Gently pull out the emergency drain tube.
4. While holding the end of the drain tube, open the tube cap.
5. Let the water run into a container.
6. Close the tube cap, and reinsert the drain tube.
7. Close the filter cover.
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Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing
machine.
Mesh filter
Clean the mesh filter of the water supply hose once or twice a year.
1. Turn o the washing machine, and unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water supply hose from the
back of the washing machine. Cover the hose with a cloth to
prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve hole.
5. Submerge the mesh filter deeply in water so that the threaded
connector is also submerged.
6. Dry the mesh filter completely in the shade.
7. Reinsert the mesh filter into the inlet valve, and reconnect the
water supply hose to the inlet valve.
8. Open the water tap.
If the mesh filter is clogged, an error code of “4E” appears on the screen.
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MAINTENANCE
Debris filter
It is advisable to clean the debris filter 5 or 6 times a year to prevent its clogging. A clogged debris
filter may reduce the bubble eect.
1. Turn o the washing machine, and unplug the power cord.
2. Drain the remaining water inside the drum by referring to
“Emergency drain” on page 37.
3. Open the filter cover using a coin or key.
4. Turn the debris filter cap to the left, and drain o the remaining
water.
5. Remove the debris filter.
6. Clean the debris filter using soft brushes. Make sure the drain
pump propeller inside the filter is unclogged.
7. Reinsert the debris filter, and turn the filter cap to the right.
• To open the safety filter cap, push in and turn it
anticlockwise. The spring of the cap helps to open the
cap.
• To close the safety filter cap, turn it clockwise. The
spring makes a rattling sound, which is normal.
• If the debris filter is clogged, an error code of “5E” appears on the screen.
CAUTION
• Make sure the filter cap is closed properly after cleaning the filter. Otherwise, this may
cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
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Detergent Drawer
1. While holding down the release lever (A) on the inner of the
drawer, slide open the drawer.
2. Remove the release lever and the liquid detergent
container from the drawer.
A
3. Clean the drawer components in flowing water using a soft
brush.
4. Clean the drawer recess using a soft brush.
5. Reinsert the release lever and the liquid detergent container
to the drawer.
6. Slide the drawer inward to close it.
To remove remaining detergent, perform the RINSE+SPIN course with the drum being
empty.
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MAINTENANCE
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn o the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water supply hose.
3. Disconnect the water supply hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water supply hose to the water tap.
If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time.
If this is the case, drain the washing machine and unplug the power cord.
1. Turn the Course Selector to select a RINSE+SPIN.
2. Empty the drum, and press Start/Pause button.
3. When the course is complete, close the water tap and disconnect the water supply hose.
4. Turn o the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
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Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem Action
The washing machine
won’t start.
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water tap is open.
• Press the Start/Pause button again.
Water supply is
insucient, or no water
is supplied.
• Open the water tap fully.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Clean the filter on the water supply hose.
Has detergent
remaining in the
detergent drawer
after the wash cycle is
complete
• Make sure your washing machine is running with sucient water
pressure.
• Make sure the detergent is added to the center of the detergent
drawer.
The washing machine
vibrates badly or makes
noise.
• Make sure the washing machine is installed on a level floor. If the
floor is not level, use the levelling feet to adjust the level.
• Make sure that the shipping bolts are removed.
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.
The washing machine
does not drain and/
or spin.
• Make sure the drain hose is straightened all the way to the drain
system.
• Make sure the debris filter is not clogged.
The door won’t open.
• Press the Start/Pause button to stop the washing machine.
• The door stays locked as long as the washing machine is still hot
inside after a heating operation.
• Deactivate the Child Lock if activated.
If a problem persists, contact a local Samsung service centre.
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TROUBLESHOOTING
Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Problem Action
dE
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
4E
• Make sure the water tap is open.
• Make sure the washing machine is operating with sucient water pressure,
• Clean the mesh filter as it may be clogged.
5E
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is not kinked all the way to the drain system.
UE • The laundry load is unbalanced. Spread the laundry evenly.
cE/3E/Uc • This is not user-repairable. Contact a local Samsung service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
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Specifications
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut o the power cord so that the
appliance cannot be connected to a power source. Remove the door so that animals and small
children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer's
instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the
program used).
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SPECIFICATIONS
Fabric care chart
The following symbols provide garment care directions. The care labels include four symbols in
this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of
symbols ensures consistency among garment manufacturers of domestic and imported items.
Follow the care label directions to maximize garment life and reduce laundry problems.
Resistant material Do not iron
Delicate fabric Can be dry cleaned using any
solvent
Item can be washed at 95 ˚C Dry Clean
Item can be washed at 60 ˚C Dry clean with perchloride, lighter
fuel, pure alcohol or R113 only
Item can be washed at 40 ˚C Dry clean with aviation fuel, pure
alcohol or R113 only
Item can be washed at 30 ˚C Do not dry clean
Hand wash only Dry flat
Dry clean only Can be hung to dry
Can be bleached in cold water Dry on clothes hanger
Do not bleach Tumble dry, normal heat
Can be ironed at 200 ˚C max Tumble dry, reduced heat
Can be ironed at 150 ˚C max Do not tumble dry
Can be ironed at 100 ˚C max
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Specification sheet
TYPE
FRONT LOADING WASHING
MACHINE
MODEL NAME WD10J8*****
WASH AND SPIN CAPACITY 10.0 kg
DRY CAPACITY 5.0 kg
DIMENSIONS W600×D600×H850 (mm)
WATER PRESSURE 50 kPa ~ 800 kPa
NET WEIGHT 82 kg
POWER
CONSUMPTION
WASHING AND
HEATING
220 V 2000 W
240 V 2400 W
DRY
220 V 1600 W
240 V 1900 W
SPIN REVOLUTIONS rpm 1400
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Memo
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QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
AUSTRALIA 1300 362 603 www.samsung.com/au/support
DC68-03483F-02
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