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Help Guide
How to use
Troubleshooting
Main unit
Charging
Supplying power
Wireless LAN connection
File operation
Supported memory cards
and devices
USB connection to a
computer
"PWS Manager"
Additional Information
Troubleshooting
Certified devices
List of Topics
Print
Portable Wireless Server
WG-C10
Internet connection cannot be established.
Make sure that your network equipment (wireless router, etc.) is turned on.
Make sure that the wireless LAN function of your device is enabled.
Ambient conditions (obstacles between this unit and your device or wireless
router, electromagnetic interference, wall materials, etc.) may adversely affect
the wireless communication range. Change the location of this unit, or move
your device, wireless router and this unit closer together. If the problem is not
resolved, press the RESET switch to restart the unit or set the unit to the
factory defaults (*).
The wireless LAN this unit is connected to may have a problem. Consult the
network administrator.
Equipment that uses the 2.4 GHz frequency band, such as a microwave oven or
Bluetooth device, may be in use near this unit. Move such equipment away
from this unit, or turn the equipment off.
When you are using a password to secure connection to your wireless router,
make sure that you are entering the correct password.
When your wireless router is set to hide its SSID, this unit cannot connect to
the router. In this case, set the router not to hide its SSID.
Some public access wireless LANs require a login ID and password to be input
via a web browser to access the wireless connection provided. Consult the
service provider of the hotspot.
When a smartphone or computer is connected to this unit, the smartphone or
computer cannot connect to the Internet directly. To connect the smartphone or
computer to the Internet via this unit, see the following:
Computer: See "Configuring the Internet connection."
Smartphone: See the following topics:
Configuring the Internet connection (Android device)
Configuring the Internet connection (iOS device)
An IP address conflict may have occurred. Check the IP address settings of all
devices connected to your wireless network for any IP address conflicts. If you
find a conflict, change the static IP address setting of the conflicting device, or
adjust the IP address range setting of the DHCP server function of your wireless
router. For details, see the following topics:
Configuring/Checking DHCP services (Android device)
Configuring/Checking DHCP services (iOS device)
*
Since all settings on this unit will be initialized, it is recommended that you take notes of
settings before restoring the factory defaults.
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