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13
Before You Call For Service… GEAppliances.com
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units not The surface units are • With the controls off, check to make sure the surface unit is
functioning properly not plugged in solidly. plugged completely into the receptacle.
The surface unit controls • Check to see the correct control is set for the surface unit you
are improperly set. are using.
The drip pans are not set • With the controls off, check to make sure the drip pan is in the
securely in the cooktop. recess in the cooktop and that the opening in the pan
lines up with the receptacle.
A fuse in your home may • Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
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