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Troubleshooting en
45
Errors Cause Troubleshooting
Vibrations and movement of
the appliance whilst spin-
ning.
The appliance feet are not
fixed.
▶
Secure the appliance feet.
→"Aligning the appliance",
Page16
Transit bolts have not been
removed.
▶
→"Removing the transit bolts",
Page14
Heavy foam build-up Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
Drum does not turn, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up
to two minutes.
Noise
Errors Cause Troubleshooting
Rushing, hissing noise. Water is flushed under pres-
sure into the detergent
drawer.
▶
Not a fault – normal operating
noise.
Banging noises, rattling in
the drain pump.
Foreign bodies have got into
the drain pump.
▶
→"Cleaning the drain pump",
Page35
Loud noises during the spin
cycle.
Appliance is not correctly
aligned.
▶
→"Aligning the appliance",
Page16
The appliance feet are not
fixed.
▶
Secure the appliance feet.
→"Aligning the appliance",
Page16
Transit bolts have not been
removed.
▶
→"Removing the transit bolts",
Page14
Slurping, rhythmical suction
noise.
The drain pump is active, the
detergent solution is
pumped out.
▶
Not a fault – normal operating
noise.
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