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Troubleshooting en
43
Errors Cause Troubleshooting
The programme does not
start.
2. Press Start/ Reload to start the
programme.
Childproof lock is activated.
▶
→"Deactivating the childproof
lock", Page32
Ready in is activated.
▶
Check whether Ready in is activ-
ated.
→"Buttons", Page24
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start the
programme.
The door cannot beopened. "–––" is activated.
▶
Continue the programme by select-
ing Spin or Drain and
pressing Start/ Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page31
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page31
Water level is too high.
▶
Start the Drain programme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page48
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page35
"–––" is activated.
▶
Continue the programme by select-
ing Spin or Drain and
pressing Start/ Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page31
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