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74
TROUBLESHOOTING
Oven
PROBLEM POSSIBLE CAUSES WHAT TO DO
The cooktop cannot be
turned on.
No power. Make sure the cooktop is
connected to the power supply
and that it is switched on at the
wall. Check whether there is a
power outage in your home or
area. If you’ve checked everything
and the problem persists, call
your Fisher & Paykel trained and
supported service technician or
Customer Care.
The control dials
are unresponsive.
The controls are locked. Unlock the controls. See section
‘Using your induction cooktop’
for instructions.
The glass is being scratched. Rough-edged cookware. Use cookware with flat and
smooth bases. See ‘Choosing the
right cookware’.
Unsuitable, abrasive scourer or
cleaning products being used.
See ‘Care and cleaning’.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Condensation around oven
(eg on control panel or top
of oven door).
Food has high moisture content
or local climate (temperature,
humidity) is contributing
to condensation.
Condensation is normal. You can
wipe the drops off the control
panel. If there is frequent or
excessive condensation, make sure
that cabinetry around the cooker
is moisture-proofed.
Condensation building up
in the oven while cooking
on Grill.
Food in your oven releasing
moisture as it cooks.
Allow the grill element to preheat
for 5 minutes before placing food
in the oven or try cooking on
Fan Grill instead.
Uneven baking. Oven not properly preheated. Wait until the halo around the
temperature dial has changed from
white to orange before putting
food in.
Unsuitable or incorrectly
arranged bakeware.
See ‘Cooking guide’ for advice.
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