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HELP US HELP YOU…
Write down the model
and serial numbers.
You’ll see them on a label on the wall beside
the top drawer or at the bottom, just inside the
fresh food compartment door.
These numbers are also on the Consumer
Product Ownership Registration Card that
came with your refrigerator.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your refrigerator.
Read this guide carefully.
It is intended to help you operate and
maintain your new refrigerator properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help,
In the United States, call:
GE Answer Center
®
800.626.2000
24 hours a day, 7 days a week
In Canada, write:
Manager, Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2
If you received a damaged
refrigerator…
Immediately contact the dealer
(or builder) that sold you the refrigerator.
Save time and money.
Before you request service…
Check the Problem Solver section in this
guide. It lists minor operating problems that
you can correct yourself.
2
CFC-FREE REFRIGERANT
Your old refrigerator has a cooling system that used CFCs
(chlorofluorocarbons). CFCs are believed to harm stratospheric ozone,
so this refrigerator uses a new refrigerant that does not harm the
stratospheric ozone layer.
If you are throwing away your old refrigerator, make sure the CFC
refrigerant is removed for proper disposal by a qualified servicer. If
you intentionally release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of the federal Clean Air Act.
IF YOU NEED SERVICE
To obtain service, see the Consumer Services
page in the back of this guide.
We’re proud of our service and want you to
be pleased. If for some reason you are not
happy with the service you receive, here are
three steps to follow for further help.
For Customers in the United States:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases this will solve the problem.
NEXT, if you are still not pleased, write
all the details—including your phone
number—to:
Manager, Consumer Relations
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not
resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
For Customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases this will solve the problem.
NEXT, if you are still not pleased, write
all the details—including your phone
number—to:
Manager, Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2
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