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Troubleshooting en
35
20 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-
sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
20.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Appliance is not heat-
ing, the colon flashes
in the display and a
appears.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Deactivate demo mode within 5minutes by changing the basic setting to .
→"Basic settings", Page19
The appliance door
cannot be opened;
lights up in the dis-
play.
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page18
The appliance door
cannot be opened;
lights up in the dis-
play.
The cleaning function locks the appliance door.
▶
Allow the appliance to cool down until goes out in the display.
→"Self-cleaning ", Page24
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→"Setting the time on the clock", Page14
The time does not ap-
pear in the display
when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page19
lights up in the dis-
play and no settings
can be made on the
appliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page18
flashes in the dis-
play and the appli-
ance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the
display.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→"Time-setting options", Page13
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