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52
en Simple troubleshooting
Problem Cause Remedial action
Display
Fill with uncarbonated
water or change filter
Water tank inserted
wrongly.
Insert water tank correctly.
Carbonated water in the
water tank.
Fill the water tank with fresh tap
water.
Float is stuck in the water
tank.
Remove the tank and clean
thoroughly.
New water filter not
rinsed according to the
instructions.
Rinse the water filter according
to the instructions and switch on.
Air in the water filter. Dip the water filter in water until
no more air bubbles escape,
then replace the filter.
Water filter is old. Insert a new water filter.
Very frequent display that
descaling is necessary.
Water is too hard. Insert a water filter and activate
(see chapter “Menu – Water
filter”).
Beverage dispenser
blocked.
Clean the beverage dispenser
and the milk system intake (see
the section “Care and daily
cleaning”).
Display
Please clean brewing unit,
then replace it
Brewing unit is soiled. Clean the brewing unit.
Too much pre-ground
coffee in the brewing unit.
Clean the brewing unit. Place
no more than 2 level measuring
spoons of ground coffee in the
drawer.
The mechanism of the
brewing unit is stiff.
Clean the brewing unit (see
the section “Care and daily
cleaning”).
Display
Restart appliance
Brewing unit is soiled. Clean the brewing unit.
Display
Appliance not sufficiently
descaled. Repeat the
process
Incorrect or insufficient
descaler or excessive
scale on appliance.
Perform descaling programme
again
Display
Leave the appliance to cool
down
Appliance is too hot. Switch off appliance for 30
minutes.
Display
Error
Please contact the hotline
The appliance has a fault. Please contact the hotline.
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions�
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