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Troubleshooting
During the Wi-Fi setup, my home Wi-Fi cannot be discovered.
Please make sure your router is turned on and has a signal of at least 2 bars
on your phone at the location where your device is installed.
The app says Sprite is watering but it is not opening the valves.
Please check the wires. Are they loose or disconnected from the slots? Please
also check the common wires and the master valve if you have one. If you
believe the wires are correctly installed, you might want to check whether
there are shorted zones or open zones. You just need to use a multimeter to
measure the resistance between the common wire and each zone. The normal
reading would be 20-60 Ohms. If the reading is less than 10 Ohms then you
might have a shorted circuit in the solenoid and if it is larger than 80 Ohms you
might have an open circuit.
The light on Sprite is blinking fast (twice per second).
If your app shows the device is offline, your Sprite is unable to connected to
your home WiFi (possible causes: 1. your router is down; 2. Wi-Fi signal is
weak; 3. the SSID/password is changed) or the router has no access to the
internet. If your app shows the device is online, you do not need to do anything.
There was a network glitch when the device tried to get the watering schedules
from the cloud server. The light will be back to steady when it updates the
schedules successfully in an hour (restart if it does not).
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