User Manual - Page 171

For RHL3170CDW.

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Troubleshooting
165
5
Paper is jammed underneath the Paper Tray 5
If the LCD shows Jam 2-sided, follow these steps:
a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
b Pull the paper tray completely out of the machine.
c Make sure that the jammed paper does not remain inside the machine.
d If paper is not caught inside the machine, check underneath the paper tray.
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