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Troubleshooting
If your rice cooker does not function properly or if the cooking quality is insufcient, consult the
table below. If you are unable to solve the problem, please contact the Philips Consumer Care
Centre in your country.
Problem Cause Solution
The cook/reheat
light does not go
on.
There is a connection
problem.
Check if the rice cooker is connected to the mains
and if the plug is inserted rmly into the wall socket.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The keep-warm
light does not go
on when the
cooking process is
nished.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
LCD shows E1, E2,
E3, E4
Electronic parts
malfunction
Sensor problem.Take the appliance to your Philips
dealer or a service centre authorized by Philips.
LCD shows E5 Press OFF button once. The appliance will resume
to normal
Water spills out of
the appliance
during rice
cooking.
Water spills out of the
appliance during rice
cooking.
Make sure that you add water to the level indicated
on the scale inside the inner pot that corresponds
to the number of cups of rice used. Make sure the
water does not exceed the next level on the scale
as this may cause overow during cooking.
The rice is not
cooked.
Not enough water has
been added.
Add water according to the scale on the inside of
the inner pot (see chapter ‘Using the appliance’).
The cooking process
has not started.
You have failed to press the RICE SELECTION
button or the COOKING TIME button and the
COOK/REHEAT button.
The inner pot is not
properly in contact
with the heating
element.
Make sure that there is no foreign residue on the
heating element.
The heating element
is damaged.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The timer light
does not go on
when the timer is
set.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The cake does not
bake properly.
The quantity of
ingredients was too
large.
Check the quantities mentioned in the recipe in the
section ‘Baking cake’.
ENGLISH 15
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