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WALKMAN
NWZ-ZX1
Use this manual when you have troubles or when you need to know how to use your Walkman.
DSD format is available for Walkman software that has been updated to Ver.1.10 or later.
Supported formats
Getting Started
Basic Operations
Help Guide
Experience "WALKMAN" like never before
This introduces how to enjoy high quality sound with your NWZ-F880 series and NWZ-ZX1 Walkman.
How to Use

Table Of Contents
Help Guide NWZ-ZX1 i
Getting Started 1
Customer Registration Website 25
Customer registration website 71
Before Use 26
Before first use 72
“WALKMAN” instruction manuals 74
How to use the operating explanations 75
Parts and Controls 27
Parts and controls 77
Power/Charging 28
Turning the power on 79
Turning the power off 81
Turning the screen on and off 82
Charging the battery 83
Extending the battery life 85
Notes on charging the battery 87
Flow of Initial Settings 29
Flow of initial settings 88
Basic Operations 2
How to Use the Buttons 30
Using “Play/Pause,” “Next” and “Previous” buttons 94
Using the VOL “+” and “-” buttons 95
Volume operation (Only for countries/areas complying with European
Directives) 97
How to Use the Touch Screen 31
How to use the touch screen 98
Notes on the touch screen 100
Home Screen 32
Home screen 101
Basic operation keys 103
Switching Home screens 104
Main notification icons 105
Notification panel 106
Microphone 33
Using the microphone 107
TOC-1

Google™ Account 34
Setting up a Google account 108
Deleting a Google account 109
Location Information 35
What is location information? 110
Enabling/disabling GPS 111
Setting to search for your current position with a wireless network 112
Notes on the GPS function 113
Connecting Your “WALKMAN” to Your Computer 36
Connecting to a computer by USB cable 114
Setting to automatically connect as USB storage 116
Changing the USB connection method 117
Exchanging data with a computer connected by USB 118
Disconnecting the USB cable 119
Notes of USB connection 121
Initializing/Updating 37
Initializing your “WALKMAN” 122
Updating your “WALKMAN” 123
Resetting your “WALKMAN” 124
Using the Contents 38
Using the carrying pouch 125
Using the spacer 126
Transferring Content 6
Operation Flow to Transfer Content to Your “WALKMAN” 39
Preparing content using a Windows computer 127
Preparing content using a Mac computer 129
Installing Media Go 40
About Media Go 130
Installing Media Go 131
Installing Content Transfer 41
About Content Transfer 133
Installing Content Transfer 134
Importing Content to Media Go 42
Importing content from media using Media Go 135
Importing content on your Windows computer into Media Go 137
Importing podcasts into Media Go 139
Transferring Content to Your “WALKMAN” 43
Transferring content using Media Go 140
TOC-2

Transferring iTunes content using Media Go 142
Transferring content using Content Transfer 144
Transferring content using Explorer or the Finder 146
Notes for transferring music/photos/videos from your computer 148
Deleting Content from Your “WALKMAN” 44
Deleting content from your “WALKMAN” using Media Go 149
Deleting content from your “WALKMAN” using Content Transfer 150
Deleting content from your “WALKMAN” using Explorer or the Finder 151
Operating with Media Go 45
Playing live albums with no gaps in between songs 152
Deleting content imported to Media Go 153
Inputting the lyrics information using Media Go 154
Bluetooth 7
What is Bluetooth Function? 46
What is Bluetooth function? 155
Making a Bluetooth Connection from the Settings Screen 47
Turning the Bluetooth function on/off 156
Making your “WALKMAN” detectable by Bluetooth devices 157
Pairing (registering) a Bluetooth device 158
Connecting to a Bluetooth device 160
Disconnecting a Bluetooth device 161
Deleting a paired Bluetooth device 162
Making a Bluetooth Connection with NFC 48
Making a Bluetooth connection using the NFC function 163
Bluetooth Settings 49
Setting wireless playback quality 164
Setting sound enhancements 165
Notes on Bluetooth Communication 50
Notes on the Bluetooth function 166
NFC 8
What Is NFC Function? 51
What is the NFC function? 168
Using NFC Function 52
Making a Bluetooth connection using the NFC function 163
Wi-Fi (Wireless LAN) 9
What is Wi-Fi Communications? 53
What is Wi-Fi? 169
Connecting to a Wi-Fi Network 54
TOC-3

Turning Wi-Fi on/off 170
Connecting to a Wi-Fi network 171
Connecting to a Wi-Fi network from the settings screen 173
Connecting to a Wi-Fi network using the WPS button 175
Adding a Wi-Fi network manually 177
Checking the Wi-Fi network status 178
Notes on Wi-Fi Connection 55
Notes on Wi-Fi Connection 179
Settings 10
Common Settings 56
Changing the settings 180
Changing the language 181
Setting the screen lock 182
Sound Settings 57
Adjusting the volume 183
Limiting the volume 184
Setting the recommended sound quality 185
Setting sound quality yourself 186
Presetting your equalizer settings 188
Moderating the differences in volume level between songs 189
Changing the sound characteristics 190
Enjoying powerful sound 191
Bluetooth Settings 58
Setting wireless playback quality 164
Setting sound enhancements 165
Announcement 11
Precautions 59
Warning 192
Caution 193
Notice for users 195
Notes on the software 196
Specifications 12
Specifications 60
Specifications 197
Battery life 200
Maximum recordable number of songs and time (Approx.) 202
Maximum recordable time of videos (Approx.) 203
System requirements 204
TOC-4

Contents 206
Preinstalled Applications 207
Troubleshooting 13
What Can I Do to Solve a Problem? 61
What can I do to solve a problem? 208
Customer support website 210
Q&A 14
Operation 62
Your “WALKMAN” does not operate or the power does not turn on. 212
Your “WALKMAN” does not work properly. 213
Your “WALKMAN” power turns off or on automatically. 214
Cannot unlock the screen lock. 215
Your “WALKMAN” power turns off/screen turns off. 216
The touch screen does not operate properly. 217
A drink (water, coffee, etc.) was spilled on your “WALKMAN,” or the “
WALKMAN” was washed in the washing machine. 218
I want to backup the content saved on my “WALKMAN.” 219
Cannot get my current position using the GPS. 220
An application does not start. 221
I want to find the product name (model name) of my “WALKMAN.” 222
An alarm (beep) is heard and the message [Check the volume level] is
displayed. 223
Sound 64
There is no sound. 224
Audio or video suddenly stops during playback. 225
Noise is generated. 226
Volume cannot be turned up, or the volume remains low when the playback
volume is turned up. 227
Sound can only be heard from one side of the headphones. 228
Sound is interrupted or skips. 229
Power 65
Cannot charge the “WALKMAN.” 230
I want to know the battery life of the built-in rechargeable battery. 231
The rechargeable battery needs to be replaced. 232
The battery duration is short. 233
I want to know the battery duration. 234
I want to know the charging time. 235
Connection to a Computer 66
TOC-5

The computer does not recognize your “WALKMAN.” 236
Cannot install software to your computer. 237
The progress bar on the install screen does not proceed while installing the
software. Or, the access lamp of the hard drive does not light for several
minutes. 239
Media Go does not start. 240
Your “WALKMAN” is not recognized by Media Go. 241
Data cannot be transferred from the computer to your “WALKMAN.” 242
Only a small amount of data can be transferred to your “WALKMAN” (only a
small amount of recording time available). 244
Your “WALKMAN” becomes unstable while it is connected to the computer.
245
Bluetooth 67
Cannot pair with a Bluetooth device (cannot register the device). 246
Cannot connect using the Bluetooth function. 247
The screen to enter the passkey appears when a Bluetooth connection is
made. 248
Cannot hear sound from the connected Bluetooth audio device. 249
Cannot change the volume when a Bluetooth connection is made. 250
Sound is distorted or broken when a Bluetooth connection is made. 251
Sound enhancements are disabled when a device is connected by Bluetooth.
252
Noise is generated when a Bluetooth connection is made. 253
Video sound is delayed when a Bluetooth connection is made. 254
NFC 68
Cannot listen to music with one-touch. 255
Wi-Fi 69
Cannot connect to a Wi-Fi network. 256
I want to turn the Wi-Fi function off at the same time the “WALKMAN” screen
is turned off. 257
Other 70
Your “WALKMAN” gets warm. 258
How to Use 15
Troubleshooting 20
Notes on use 23
TOC-6

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WALKMAN
NWZ-ZX1
Supported formats
Music (Music player)
Audio Formats (Codec)
MP3
Media File format: MP3 (MPEG-1 Layer3) file format
File extension: .mp3
Bit rate: 32 to 320 kbps (Supports variable bit rate (VBR))
Sampling frequency (*1): 32, 44.1, 48 kHz
WMA (*2)
Media File format: ASF file format
File extension: .wma
Bit rate: 5 to 384 kbps (Supports variable bit rate (VBR))
Sampling frequency (*1): 8 to 48 kHz
FLAC
Media File format: FLAC file format
File extension: .flac
Bit depth: 16, 24 bit
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
Linear PCM
Media File format: Wave-Riff file format
File extension: .wav
Bit depth: 16, 24 bit
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
AAC (*3)
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Help Guide
How to Use
3

Bit rate: 16 to 320 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
HE-AAC
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 32 to 144 kbps
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
Apple Lossless
Media File format: MP4 file format
File extension: .m4a, .mp4
Bit depth: 16, 24 bit
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
AIFF
Media File format: AIFF file format
File extension: .aif, .aiff, .afc, .aifc
Bit depth: 16, 24 bit
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz
DSD (*5)
Media File format: DSF, DSDIFF
File extension: .dsf, .dff
Bit depth: 1 bit
Sampling frequency (*1): 2.8224 MHz
Video
Video Formats (Codec)
AVC (H.264/AVC)
Media File format: MP4 file format, “Memory Stick” video format
File extension: .mp4, .m4v
Profile: Baseline Profile/Main Profile/High Profile
Level: 4
Bitrate: Max 20 Mbps
Frame rate: Max 30 fps
Resolution: Max 1,920 x 1,080 (*6)
MPEG-4
Media File format: MP4 file format, “Memory Stick” video format
File extension: .mp4, .m4v
Profile: Simple Profile/ Advanced Simple Profile
Bitrate: Max 20 Mbps
Frame rate: Max 30 fps
Resolution: Max 1,920 x 1,080 (*6)
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Windows Media Video 9 (*2)
Media File format: ASF file format
File extension: .wmv
Bitrate: Max 20 Mbps
Frame rate: Max 30 fps
Resolution: Max 1,920 x 1,080 (*6)
Audio Formats (Codec)
AAC-LC (AVC, MPEG-4)
Bit rate: 32 to 144 kbps (Supports variable bit rate (VBR)) (*4)
Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz
WMA (Windows Media Video 9)
Bit rate: 5 to 384 kbps (Supports variable bit rate (VBR))
Sampling frequency (*1): 8-48 kHz
Photo (*7)
Photo Format (Codec)
JPEG
Media File format: Compatible with DCF 2.0/Exif 2.21file format
File extension: .jpg, .jpeg
Profile: Baseline Profile
Number of pixels: Max. 6,048 x 4,032 pixels (24,385,536 pixels)
PNG
File extension: .png
Number of pixels: Max. 2,048 x 2,048 pixels (4,194,304 pixels)
(*1)
Sampling frequency may not correspond to all encoders.
(*2)
Copyright protected WMA/WMV files cannot be played back.
(*3)
Copyright protected AAC-LC files cannot be played back.
(*4)
Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling frequency.
(*5)
DSD format is available for Walkman software that has been updated to Ver.1.10 or later.
(*6)
These numbers indicate the maximum resolution of playable video, and do not indicate the player’s display resolution.
(*7)
Some photo files cannot be played back, depending on their file formats.
Notes on use
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WALKMAN
NWZ-ZX1
Transferring Content
Operation Flow to Transfer Content to Your “WALKMAN”
Installing Media Go
Installing Content Transfer
Importing Content to Media Go
Transferring Content to Your “WALKMAN”
Deleting Content from Your “WALKMAN”
Operating with Media Go
Notes on use
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Help Guide
How to Use
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WALKMAN
NWZ-ZX1
Bluetooth
What is Bluetooth Function?
Making a Bluetooth Connection from the Settings Screen
Making a Bluetooth Connection with NFC
Bluetooth Settings
Notes on Bluetooth Communication
Notes on use
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Help Guide
How to Use
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WALKMAN
NWZ-ZX1
How to Use
Getting Started
Customer Registration Website
Customer registration website
Before Use
Before first use
“WALKMAN” instruction manuals
How to use the operating explanations
Parts and Controls
Parts and controls
Power/Charging
Turning the power on
Turning the power off
Turning the screen on and off
Charging the battery
Extending the battery life
Notes on charging the battery
Flow of Initial Settings
Flow of initial settings
Basic Operations
How to Use the Buttons
Using “Play/Pause,” “Next” and “Previous” buttons
Help Guide
List of Topics
15

Using the VOL “+” and “-” buttons
Volume operation (Only for countries/areas complying with European Directives)
How to Use the Touch Screen
How to use the touch screen
Notes on the touch screen
Home Screen
Home screen
Basic operation keys
Switching Home screens
Main notification icons
Notification panel
Microphone
Using the microphone
Google™ Account
Setting up a Google account
Deleting a Google account
Location Information
What is location information?
Enabling/disabling GPS
Setting to search for your current position with a wireless network
Notes on the GPS function
Connecting Your “WALKMAN” to Your Computer
Connecting to a computer by USB cable
Setting to automatically connect as USB storage
Changing the USB connection method
Exchanging data with a computer connected by USB
Disconnecting the USB cable
Notes of USB connection
Initializing/Updating
Initializing your “WALKMAN”
Updating your “WALKMAN”
Resetting your “WALKMAN”
Using the Contents
Using the carrying pouch
16

Using the spacer
Transferring Content
Operation Flow to Transfer Content to Your “WALKMAN”
Preparing content using a Windows computer
Preparing content using a Mac computer
Installing Media Go
About Media Go
Installing Media Go
Installing Content Transfer
About Content Transfer
Installing Content Transfer
Importing Content to Media Go
Importing content from media using Media Go
Importing content on your Windows computer into Media Go
Importing podcasts into Media Go
Transferring Content to Your “WALKMAN”
Transferring content using Media Go
Transferring iTunes content using Media Go
Transferring content using Content Transfer
Transferring content using Explorer or the Finder
Notes for transferring music/photos/videos from your computer
Deleting Content from Your “WALKMAN”
Deleting content from your “WALKMAN” using Media Go
Deleting content from your “WALKMAN” using Content Transfer
Deleting content from your “WALKMAN” using Explorer or the Finder
Operating with Media Go
Playing live albums with no gaps in between songs
Deleting content imported to Media Go
Inputting the lyrics information using Media Go
Bluetooth
What is Bluetooth Function?
What is Bluetooth function?
17

Making a Bluetooth Connection from the Settings Screen
Turning the Bluetooth function on/off
Making your “WALKMAN” detectable by Bluetooth devices
Pairing (registering) a Bluetooth device
Connecting to a Bluetooth device
Disconnecting a Bluetooth device
Deleting a paired Bluetooth device
Making a Bluetooth Connection with NFC
Making a Bluetooth connection using the NFC function
Bluetooth Settings
Setting wireless playback quality
Setting sound enhancements
Notes on Bluetooth Communication
Notes on the Bluetooth function
NFC
What Is NFC Function?
What is the NFC function?
Using NFC Function
Making a Bluetooth connection using the NFC function
Wi-Fi (Wireless LAN)
What is Wi-Fi Communications?
What is Wi-Fi?
Connecting to a Wi-Fi Network
Turning Wi-Fi on/off
Connecting to a Wi-Fi network
Connecting to a Wi-Fi network from the settings screen
Connecting to a Wi-Fi network using the WPS button
Adding a Wi-Fi network manually
Checking the Wi-Fi network status
Notes on Wi-Fi Connection
Notes on Wi-Fi Connection
18

Settings
Common Settings
Changing the settings
Changing the language
Setting the screen lock
Sound Settings
Adjusting the volume
Limiting the volume
Setting the recommended sound quality
Setting sound quality yourself
Presetting your equalizer settings
Moderating the differences in volume level between songs
Changing the sound characteristics
Enjoying powerful sound
Bluetooth Settings
Setting wireless playback quality
Setting sound enhancements
Announcement
Precautions
Warning
Caution
Notice for users
Notes on the software
Specifications
Specifications
Specifications
Battery life
Maximum recordable number of songs and time (Approx.)
Maximum recordable time of videos (Approx.)
Supported formats
System requirements
Contents
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WALKMAN
NWZ-ZX1
Troubleshooting
Troubleshooting
What Can I Do to Solve a Problem?
What can I do to solve a problem?
Customer support website
Q&A
Operation
Your “WALKMAN” does not operate or the power does not turn on.
Your “WALKMAN” does not work properly.
Your “WALKMAN” power turns off or on automatically.
Cannot unlock the screen lock.
Your “WALKMAN” power turns off/screen turns off.
The touch screen does not operate properly.
A drink (water, coffee, etc.) was spilled on your “WALKMAN,” or the “WALKMAN” was washed in the washing machine.
I want to backup the content saved on my “WALKMAN.”
Cannot get my current position using the GPS.
An application does not start.
I want to find the product name (model name) of my “WALKMAN.”
An alarm (beep) is heard and the message [Check the volume level] is displayed.
Sound
There is no sound.
Audio or video suddenly stops during playback.
Help Guide
List of Topics
20

Noise is generated.
Volume cannot be turned up, or the volume remains low when the playback volume is turned up.
Sound can only be heard from one side of the headphones.
Sound is interrupted or skips.
Power
Cannot charge the “WALKMAN.”
I want to know the battery life of the built-in rechargeable battery.
The rechargeable battery needs to be replaced.
The battery duration is short.
I want to know the battery duration.
I want to know the charging time.
Connection to a Computer
The computer does not recognize your “WALKMAN.”
Cannot install software to your computer.
The progress bar on the install screen does not proceed while installing the software. Or, the access lamp of the hard drive
does not light for several minutes.
Media Go does not start.
Your “WALKMAN” is not recognized by Media Go.
Data cannot be transferred from the computer to your “WALKMAN.”
Only a small amount of data can be transferred to your “WALKMAN” (only a small amount of recording time available).
Your “WALKMAN” becomes unstable while it is connected to the computer.
Bluetooth
Cannot pair with a Bluetooth device (cannot register the device).
Cannot connect using the Bluetooth function.
The screen to enter the passkey appears when a Bluetooth connection is made.
Cannot hear sound from the connected Bluetooth audio device.
Cannot change the volume when a Bluetooth connection is made.
Sound is distorted or broken when a Bluetooth connection is made.
Sound enhancements are disabled when a device is connected by Bluetooth.
Noise is generated when a Bluetooth connection is made.
Video sound is delayed when a Bluetooth connection is made.
NFC
Cannot listen to music with one-touch.
Wi-Fi
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June 2013
WALKMAN
NWZ-ZX1
Notes on use
Before use
To make full use of this content, please read the following notes thoroughly. Please note that they are subject to
change without prior notice.
Recommended system environment
The following system environments are recommended for displaying this content. You may not be able to view the
content on other system environments.
For viewing on a computer
Recommended browser
With Microsoft Windows
Microsoft Internet Explorer 8 or later
Mozilla Firefox: latest version
Google Chrome™ : latest version
With Apple Mac OS
Apple Safari Ver. 5 or later
Mozilla Firefox: latest version
Google Chrome : latest version
For viewing on a smartphone or tablet
Basic operation has been confirmed on the standard browser for the noted devices running the following operating
systems.
Android™ 2.3 or later: Xperia series, Walkman running Android
iOS 4 or later: iPhone, iPod touch, iPad
JavaScript
JavaScript is used with this content for viewing convenience. If JavaScript is disabled in your web browser settings,
the content may not operate properly or it may not be displayed correctly.
Style Sheets
Cascading Style Sheets are used in designing this content. Page layout may not be as intended if you view the
content with style sheets disabled or on a web browser that is not compatible with style sheets. However, operation
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will not be affected.
Cookies
This content uses cookies. To use services incorporating cookies, you need to set your browser to allow cookies.
Handling of personal information obtained from websites
Sony may use cookies, web beacons or similar technologies to make statistical analysis of customers’ usage of this
content while preserving anonymity.
Notes on use
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WALKMAN
NWZ-ZX1
Before Use
Before first use
Be sure to read this manual before you use your Walkman for the first time.
“WALKMAN” instruction manuals
There is a wide variety of instruction manuals available in addition to this Help Guide.
How to use the operating explanations
This section explains how the operating explanations are written in this Help Guide.
Notes on use
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Copyright 2014 Sony Corporation
Help Guide
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WALKMAN
NWZ-ZX1
Power/Charging
Turning the power on
Turn the power on to start your Walkman.
Turning the power off
Turn the power off if you do not intend to use your Walkman for a long period of time.
Turning the screen on and off
You can turn the screen off when not using your Walkman in order to prevent the touch screen from being operated
accidentally.
Charging the battery
Connect your Walkman to a computer that is turned on and running to charge the battery.
Extending the battery life
This section introduces various ways to reduce battery consumption such as frequently turning the power off and changing
various settings.
Notes on charging the battery
This section contains various notes about charging your Walkman.
Notes on use
Help Guide
How to Use
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WALKMAN
NWZ-ZX1
Flow of Initial Settings
Flow of initial settings
The first time you turn your Walkman power on, a screen for the initial settings is displayed. Follow the instructions on the
screen to set each of the settings.
Notes on use
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Help Guide
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WALKMAN
NWZ-ZX1
How to Use the Buttons
Using “Play/Pause,” “Next” and “Previous” buttons
You can operate Music player, Video player, etc. using the “Play/Pause,” “Next” and “Previous” buttons on the side of your
Walkman.
Using the VOL “+” and “-” buttons
Use the VOL “+” and “-” buttons to adjust the master volume.
Volume operation (Only for countries/areas complying with European Directives)
An alarm (beep) and warning [Check the volume level] are meant to protect your ears when you raise the volume setting
beyond a specific level for the first time.
Notes on use
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Help Guide
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WALKMAN
NWZ-ZX1
How to Use the Touch Screen
How to use the touch screen
The display of your Walkman is a touch screen, and you operate the Walkman by directly touching the screen with your fingers.
This section explains basic touch screen operations.
Notes on the touch screen
This section contains various notes about the touch screen.
Notes on use
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Help Guide
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WALKMAN
NWZ-ZX1
Home Screen
Home screen
Application widgets, shortcuts, folders and more are displayed on the Home screen. There are several Home screens, and the
screen can be switched by flicking right or left.
Basic operation keys
This section explains the basic operation keys at the bottom of your Walkman screen.
Switching Home screens
There are several Home screens. You can switch Home screens by flicking right or left.
Main notification icons
A list of the main notification icons that are displayed on the screen.
Notification panel
You can check the details on notifications in the notification panel, and start the relevant applications directly by tapping a
notification.
Notes on use
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Help Guide
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WALKMAN
NWZ-ZX1
Google™ Account
Setting up a Google account
Set up a Google account to use services provided by Google. Multiple accounts can be registered on your Walkman.
Deleting a Google account
This section explains how to delete a registered Google account.
Notes on use
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Help Guide
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WALKMAN
NWZ-ZX1
Location Information
What is location information?
The location information function finds your current position using a Global Positioning System (GPS) or wireless network (Wi-
Fi).
Enabling/disabling GPS
Set permission to use your current position information from the GPS function with applications that use location information,
such as Google Maps™, etc.
Setting to search for your current position with a wireless network
Set to search for your current position with a wireless network (Wi-Fi).
Notes on the GPS function
This section contains notes for using the GPS function.
Notes on use
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Copyright 2014 Sony Corporation
Help Guide
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WALKMAN
NWZ-ZX1
Connecting Your “WALKMAN” to Your Computer
Connecting to a computer by USB cable
Connect your Walkman to a computer via USB to charge the Walkman or exchange data.
Setting to automatically connect as USB storage
When connected to a USB device, your Walkman is automatically connected as USB storage.
Changing the USB connection method
You can change the method of USB connection between your Walkman and a computer depending on what you use the
connection for.
Exchanging data with a computer connected by USB
You can exchange data between your Walkman and a computer connected by USB by dragging and dropping.
Disconnecting the USB cable
Tap [Turn off USB storage] to disconnect the USB connection before removing the USB cable to prevent damage to data.
Notes of USB connection
This section contains notes on the USB connection.
Notes on use
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WALKMAN
NWZ-ZX1
Initializing/Updating
Initializing your “WALKMAN”
All of the data is deleted, and your Walkman is reset to the factory defaults.
Updating your “WALKMAN”
Updating your Walkman to the latest firmware allows you to add new functions to the Walkman.
Resetting your “WALKMAN”
Resets your Walkman if operations become unstable.
Notes on use
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Help Guide
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WALKMAN
NWZ-ZX1
Operation Flow to Transfer Content to Your “WALKMAN”
Preparing content using a Windows computer
Installing Media Go built into the memory of your Walkman enables you to import CDs, download and manage content from
online music services, and transfer them to the Walkman.
Preparing content using a Mac computer
Installing Content Transfer built into the memory of your Walkman enables you to transfer content to the Walkman.
Notes on use
4-475-926-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
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WALKMAN
NWZ-ZX1
Installing Media Go
About Media Go
Media Go is software that allows you to import various content to your Windows computer, manage the content and transfer it
to your Walkman.
Installing Media Go
Connect your Walkman to your Windows computer and install Media Go.
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WALKMAN
NWZ-ZX1
Installing Content Transfer
About Content Transfer
Content Transfer is software that allows you to transfer content managed with iTunes or the Finder to your Walkman.
Installing Content Transfer
Connect your Walkman to your Mac computer and install Content Transfer.
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WALKMAN
NWZ-ZX1
Importing Content to Media Go
Importing content from media using Media Go
This section explains how to import music from CDs and then transfer it to your Walkman by using Media Go.
Importing content on your Windows computer into Media Go
You can organize a wide range of media such as music, photos and videos that you have already imported to your Windows
computer using other software together using Media Go.
Importing podcasts into Media Go
Media Go has a wide range of podcast functions, and you can use Media Go to manage your podcast subscriptions.
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WALKMAN
NWZ-ZX1
Transferring Content to Your “WALKMAN”
Transferring content using Media Go
Use Media Go to transfer content or playlists that are also managed on your computer to your Walkman.
Transferring iTunes content using Media Go
Use Media Go to transfer content or playlists on your computer or managed with iTunes to your Walkman.
Transferring content using Content Transfer
Use Content Transfer to transfer content or playlists on your Mac computer or managed with iTunes to your Walkman.
Transferring content using Explorer or the Finder
Use drag and drop in Windows Explorer or the Finder to directly transfer content to your Walkman.
Notes for transferring music/photos/videos from your computer
When transferring files and folders to your Walkman by dragging and dropping, you need to make sure that the default folder
names remain unchanged and the hierarchy is correct.
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WALKMAN
NWZ-ZX1
Deleting Content from Your “WALKMAN”
Deleting content from your “WALKMAN” using Media Go
Use Media Go to delete content saved on your Walkman.
Deleting content from your “WALKMAN” using Content Transfer
Use Content Transfer to delete content saved on your Walkman.
Deleting content from your “WALKMAN” using Explorer or the Finder
Use Windows Explorer or the Finder to delete content stored on your Walkman.
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NWZ-ZX1
Operating with Media Go
Playing live albums with no gaps in between songs
Songs that are recorded continuously on a live or concert album can be played back with no gaps in between songs on your
Walkman.
Deleting content imported to Media Go
Use Media Go to delete content imported to Media Go.
Inputting the lyrics information using Media Go
Input lyrics information using Media Go and display lyrics when playing songs on your Walkman that has the display lyrics
function.
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WALKMAN
NWZ-ZX1
What is Bluetooth Function?
What is Bluetooth function?
Bluetooth function is based on short-range wireless technology used in devices such as headphones and mini stereo music
systems to connect digital devices.
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WALKMAN
NWZ-ZX1
Making a Bluetooth Connection from the Settings Screen
Turning the Bluetooth function on/off
When you want to connect a Bluetooth device to your Walkman, you first need to turn the Bluetooth function on. The
connection method may differ depending on the device.
Making your “WALKMAN” detectable by Bluetooth devices
When the Bluetooth function is on, your Walkman can be detected by other Bluetooth devices. The connection method may
differ depending on the device.
Pairing (registering) a Bluetooth device
You need to "pair" your Walkman with a new Bluetooth device in order to connect to the device. Once the devices are paired,
you can easily connect the Walkman with the Bluetooth device from the next time onwards using a simple operation.
Connecting to a Bluetooth device
When the Bluetooth function is on, your Walkman can connect to a paired Bluetooth device.
Disconnecting a Bluetooth device
When the Bluetooth function is on, you can disconnect a connected Bluetooth device. However, pairing is not deleted even if
the device is disconnected.
Deleting a paired Bluetooth device
When the Bluetooth function is on, you can delete the pairing (registration) information of a Bluetooth device.
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WALKMAN
NWZ-ZX1
Making a Bluetooth Connection with NFC
Making a Bluetooth connection using the NFC function
You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the
device.
Notes on use
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WALKMAN
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Bluetooth Settings
Setting wireless playback quality
You can set whether to prioritize the sound quality or the stability of the connection during Bluetooth communication.
Setting sound enhancements
Enable sound enhancements when sending audio to a Bluetooth audio device connected to your Walkman.
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NWZ-ZX1
What Is NFC Function?
What is the NFC function?
This function enables easy data communication between various devices, such as mobile phones and IC tags, simply by
touching the devices together.
Notes on use
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WALKMAN
NWZ-ZX1
Using NFC Function
Making a Bluetooth connection using the NFC function
You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the
device.
Notes on use
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WALKMAN
NWZ-ZX1
What is Wi-Fi Communications?
What is Wi-Fi?
You can use Wi-Fi communication to connect wireless LAN devices, use a public wireless LAN service to enjoy using your
Walkman on the Internet, and communicate with other devices.
Notes on use
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WALKMAN
NWZ-ZX1
Connecting to a Wi-Fi Network
Turning Wi-Fi on/off
Turn the Wi-Fi function on to enjoy using the Internet on your Walkman.
Connecting to a Wi-Fi network
To connect to a Wi-Fi network, you need to have a wireless LAN (Wi-Fi) environment that can connect to the Internet. If your
router supports “WPS,” you can connect to a Wi-Fi network with simple operations.
Connecting to a Wi-Fi network from the settings screen
If your Wi-Fi router does not support “WPS,” select the Wi-Fi network that you can use from the list.
Connecting to a Wi-Fi network using the WPS button
If your Wi-Fi router supports WPS (Wi-Fi Protected Setup), make a Wi-Fi connection easily by simply pressing the button.
Adding a Wi-Fi network manually
When the Wi-Fi function is on, you can manually add the Wi-Fi network you want to use if it is not automatically detected.
Checking the Wi-Fi network status
You can check the status of the Wi-Fi network using the icon displayed in the status bar.
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WALKMAN
NWZ-ZX1
Common Settings
Changing the settings
You can change various Walkman settings in the Settings menu.
Changing the language
You can change the language used in the Walkman display.
Setting the screen lock
If you set the screen lock, the screen is locked automatically when the screen is turned off.
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WALKMAN
NWZ-ZX1
Sound Settings
Adjusting the volume
You can adjust the volume individually for functions such as content playback, notifications, and alarms.
Limiting the volume
You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume.
Setting the recommended sound quality
Enjoy the recommended sound quality settings using ClearAudio+.
Setting sound quality yourself
You can set the sound quality according to the music genre.
Presetting your equalizer settings
You can preset CLEAR BASS and the 5 band equalizer as [Custom], [User-defined 1] or [User-defined 2].
Moderating the differences in volume level between songs
The volume is moderated between songs to minimize the differences in volume level. When continually playing back songs that
are recorded at different levels, this function prevents large differences between volume level from occurring.
Changing the sound characteristics
You can use the Clear Phase function to optimize the sound characteristics for speakers.
Enjoying powerful sound
You can enjoy powerful sound from the speakers using the xLOUD function.
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NWZ-ZX1
Bluetooth Settings
Setting wireless playback quality
You can set whether to prioritize the sound quality or the stability of the connection during Bluetooth communication.
Setting sound enhancements
Enable sound enhancements when sending audio to a Bluetooth audio device connected to your Walkman.
Notes on use
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WALKMAN
NWZ-ZX1
Precautions
Warning
Important warnings for using your Walkman are explained. Be sure to follow these instructions.
Caution
Important information for using your Walkman is explained.
Notice for users
Important notices for users are explained.
Notes on the software
Important notes for the software are explained.
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WALKMAN
NWZ-ZX1
Specifications
Specifications
Details on the Walkman specifications (size, weight, and memory capacity, etc.) are shown.
Battery life
The estimated battery usage hours based on typical usage conditions and settings are explained.
Maximum recordable number of songs and time (Approx.)
The maximum recordable number of songs and time are explained.
Maximum recordable time of videos (Approx.)
The maximum recordable time of videos is explained.
Supported formats
The file formats that are supported by your Walkman are explained.
System requirements
Details on the system requirements needed to use your Walkman (the operating system version and memory size, etc.) are
shown.
Contents
A list of accessories and manuals supplied with your Walkman is shown.
Preinstalled Applications
This is a list of the main applications that are installed when your Walkman is updated.
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NWZ-ZX1
What Can I Do to Solve a Problem?
What can I do to solve a problem?
This section contains solutions for when your Walkman does not function as expected or if a problem occurs during operation.
Customer support website
Visit the customer support website if you have any questions or issues with your Walkman, or if you would like information on
compatible accessories, etc.
Notes on use
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WALKMAN
NWZ-ZX1
Operation
Your “WALKMAN” does not operate or the power does not turn on.
Your “WALKMAN” does not work properly.
Your “WALKMAN” power turns off or on automatically.
Cannot unlock the screen lock.
Your “WALKMAN” power turns off/screen turns off.
The touch screen does not operate properly.
A drink (water, coffee, etc.) was spilled on your “WALKMAN,” or the “WALKMAN” was washed in the washing
machine.
I want to backup the content saved on my “WALKMAN.”
Cannot get my current position using the GPS.
An application does not start.
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WALKMAN
NWZ-ZX1
Sound
There is no sound.
Audio or video suddenly stops during playback.
Noise is generated.
Volume cannot be turned up, or the volume remains low when the playback volume is turned up.
Sound can only be heard from one side of the headphones.
Sound is interrupted or skips.
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WALKMAN
NWZ-ZX1
Power
Cannot charge the “WALKMAN.”
I want to know the battery life of the built-in rechargeable battery.
The rechargeable battery needs to be replaced.
The battery duration is short.
I want to know the battery duration.
I want to know the charging time.
Notes on use
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WALKMAN
NWZ-ZX1
Connection to a Computer
The computer does not recognize your “WALKMAN.”
Cannot install software to your computer.
The progress bar on the install screen does not proceed while installing the software. Or, the access lamp of
the hard drive does not light for several minutes.
Media Go does not start.
Your “WALKMAN” is not recognized by Media Go.
Data cannot be transferred from the computer to your “WALKMAN.”
Only a small amount of data can be transferred to your “WALKMAN” (only a small amount of recording time
available).
Your “WALKMAN” becomes unstable while it is connected to the computer.
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WALKMAN
NWZ-ZX1
Bluetooth
Cannot pair with a Bluetooth device (cannot register the device).
Cannot connect using the Bluetooth function.
The screen to enter the passkey appears when a Bluetooth connection is made.
Cannot hear sound from the connected Bluetooth audio device.
Cannot change the volume when a Bluetooth connection is made.
Sound is distorted or broken when a Bluetooth connection is made.
Sound enhancements are disabled when a device is connected by Bluetooth.
Noise is generated when a Bluetooth connection is made.
Video sound is delayed when a Bluetooth connection is made.
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WALKMAN
NWZ-ZX1
Customer registration website
We recommend that you register your Walkman so we can provide better customer support. Visit one of the following
websites to register the Walkman.
For customers in the USA:
http://www.sony.com/walkmanreg/
For customers in Canada:
English
http://www.Sony.ca/Registration
French
http://www.Sony.ca/Enregistrement
For customers in Latin America:
http://www.sony-latin.com/registration
For customers in Europe:
http://walkman.sony-europe.com/usb-registration
For customers in Asia/Oceania/Middle East/Africa:
English/Korean/Traditional Chinese
http://www.sony-asia.com/dmpwalkman/register/
Simplified Chinese
https://www.sonystyle.com.cn/b2c_sony/b2c/productRegister.do
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WALKMAN
NWZ-ZX1
Before first use
Thank you for purchasing this Walkman.
This “Help Guide” explains how to transfer content to your Walkman, and how to use the various functions. Browse this
“Help Guide” for necessary information.
The printed manuals supplied with your Walkman, such as “Quick Start Guide,” also contain important information for
you. For information about the customer support Web site, see “Customer support website.”
Google, Android and other marks are trademarks of Google Inc.
The Android robot is reproduced or modified from work created and shared by Google and used according to terms
described in the Creative Commons 3.0 Attribution License.
For more information on laws, regulations and trademark rights, refer to “Important Information” contained in the
supplied software. To read it, install the supplied software on your computer.
All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In
this manual, TM and ® marks are not specified.
T-1380011
About model names mentioned in this “Help Guide”
Depending on the country/region in which you have purchased your Walkman, some models may not be available.
Computer system requirements when connecting the “WALKMAN”
See the “System requirements” for details on computer system requirements.
Battery charging
The battery might be low when you use your Walkman for the first time. Charge the battery before using the Walkman.
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About images used in this “Help Guide”
The screens and illustrations shown are images only, and may differ from the actual product or screen.
Related Topic
System requirements
Charging the battery
Customer support website
Notes on use
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WALKMAN
NWZ-ZX1
“WALKMAN” instruction manuals
The operations of this Walkman are explained in the following instruction manuals.
Quick Start Guide (paper)
Describes the basic operating instructions and how to install the supplied software (provided only in some languages).
Help Guide
You are currently viewing the Help Guide. This contains information such as explanations of Walkman operations and
software.
Help for applications
Help is available for some applications, such as Music player, Video player, Photo viewer and DLNA. This help can be
launched from the application or the application launcher.
Important Information
Information on trademark rights, laws, and regulations are contained. You can read it by installing the supplied
software on your computer.
Notes on use
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WALKMAN
NWZ-ZX1
How to use the operating explanations
This Help Guide shows icons displayed on the basic operation keys at the bottom of the Walkman screen as follows:
, , . Items such as applications and menus on the screen are shown as follows: , [ Sound].
Home Screen
Tap to display.
Note
The operating explanations assume that you are starting from the Home menu. Operations may differ from the
explanation in situations such as when using other applications.
The screens and illustrations shown are images only, and may differ from the actual product or screen.
If a function or setting can be done in more than one way, the simpler method is explained.
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WALKMAN
NWZ-ZX1
Parts and controls
Functions of buttons, jacks, and other parts on your Walkman are explained here.
1. Screen (touch screen)
Touch (tap) icons, items, etc., on the screen to operate your Walkman.
2. Headphone jack
Insert the headphone plug until it clicks into place. If the headphones are connected improperly, the sound from
the headphones will be impaired. Sound is not emitted from the headphones connected to the headphone jack
when a Bluetooth connection is active. End the Bluetooth connection.
3. WM-PORT jack
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Connect the USB cable (supplied) or other accessories that support WM-PORT (not supplied).
4. Strap hole
This is used to attach a strap (not supplied).
5. Built-in microphone
6. Built-in antenna
Wi-Fi, Bluetooth, and GPS antennas are built-in.
7. (Power) button/Screen lock button
Press to turn the power on. Press and hold to turn the power off. Press to turn the screen on/off.
Your Walkman will be reset if you press and hold the button for about 8 seconds.
8. VOL (Volume) “+” (*1) and “-” buttons
9. button
Skip to the next music track, the next chapter of a video, or a scene playing 5 minutes later. If you press and hold
the button, tracks or videos are fast-forwarded.
10. button (*1)
Play back or pause music tracks or videos.
11. button
Skip to the previous (or current) music track, the previous chapter of a video, or a scene that played 5 minutes
ago. If you press and hold the button, tracks or videos are fast-rewinded.
12. RESET button
Press the RESET button with pen or a paper clip, etc. to reset your Walkman.
13. N mark
Touch a Bluetooth device equipped with the NFC feature to this mark.
14. Speaker
(*1)
There is a tactile dot on the button. Use it to help with button operations.
Related Topic
Turning the power on
Turning the power off
Home screen
Basic operation keys
Using the VOL “+” and “-” buttons
Using the microphone
Resetting your “WALKMAN”
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WALKMAN
NWZ-ZX1
Turning the power on
Turn on the power to start your Walkman.
1. Press the button.
When you start your Walkman, it is locked, and the lock screen will be displayed.
2. Drag from left to right.
Your Walkman is then unlocked, and the Home screen will be displayed.
Note
It may take some time before the lock screen is displayed.
Charge the battery if your Walkman cannot be turned on.
The lock screen differs depending on the screen lock type you have set on the security setting screen.
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NWZ-ZX1
Turning the power off
Turn off the power when not using your Walkman for an extended period of time.
1. Hold down the button.
2. Tap [ Power off] - [OK].
The power will then turn off.
Related Topic
Parts and controls
Turning the power on
Turning the screen on and off
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Turning the screen on and off
You can turn off the screen when not using your Walkman in order to prevent the touch screen from being operated
accidentally.
1. Press the button.
The screen will turn off. Press the button again to turn the screen on.
Related Topic
Parts and controls
Turning the power on
Turning the power off
Notes on use
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WALKMAN
NWZ-ZX1
Charging the battery
Charge your Walkman by connecting it to a computer.
1. Connect your Walkman to a computer that is turned on and running using the supplied USB cable.
[Charged.] is displayed on the lock screen when charging is complete.
It takes about 3 hours to fully charge the battery.
2. Disconnect your Walkman from the computer when charging is complete.
If your Walkman is connected as a USB storage, drag the status bar of the Walkman, and then tap [Turn off USB
storage] on the notification panel. Tap [Turn off USB storage] displayed on the screen of your Walkman.
With a Mac computer, click the “WALKMAN” eject icon in the sidebar of the Finder to disconnect your Walkman.
Hint
When you use your Walkman for the first time, or if you have not used the Walkman for a long time, it is best to
charge the battery fully.
Note
If a large battery symbol is displayed while you are charging your Walkman, the remaining charge is still too low for
the Walkman to operate. Charge it continuously for about 10 minutes before attempting any operations, and then
the Walkman will start automatically.
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Extending the battery life
You can reduce battery consumption by using your Walkman as follows.
For battery life comparison based on setting effects, default settings and functions, see “Battery life.”
Turn off the power manually.
Set for a shorter time in [Sleep].
Adjust screen brightness.
Set all sound quality settings to off.
Turn off the Bluetooth function when not in use.
Turn off the Wi-Fi function when not in use.
Turn off the GPS function when not in use.
Related Topic
Turning the power on
Turning the power off
Setting the recommended sound quality
Setting sound quality yourself
Enabling/disabling GPS
Turning the Bluetooth function on/off
Turning Wi-Fi on/off
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Notes on charging the battery
Charging time differs depending on battery usage conditions.
If the battery life is reduced to about half of its normal life even if sufficiently charged, it has probably worn out.
Please contact your nearest Sony dealer.
If you charge your Walkman when it has not been used for a long period of time, your computer may not recognize
it, or nothing may appear on the display. Charge the Walkman for about 10 minutes, after which it should start
operating normally again.
Charge the battery in an ambient temperature of between 5 °C to 35 °C.
The number of times the battery can be recharged from complete discharge is approximately 500 times. This
number may vary depending on the conditions under which you use your Walkman.
Charge the battery at least once every six months to a year even if you do not use your Walkman for a long period
of time.
Charging is not guaranteed with homebuilt or modified computers.
Operation of a USB port extended with a USB hub is guaranteed only with a self-powered USB hub with an
authorized logo.
Do not leave your Walkman connected for extended periods of time to a laptop computer that is not connected to
AC power. Doing so may discharge the computer’s battery.
Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected to the
computer by USB cable. Doing so may cause the Walkman to malfunction. Disconnect the Walkman from the
computer before conducting those operations.
Heat may build up in your Walkman depending on the usage condition, such as while charging and/or an application
is in use. This is not a malfunction.
The battery indicator scales are not equal. Refer the battery indicator as a guide.
Notes on use
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Flow of initial settings
The first time you turn your Walkman power on, a screen for the initial settings is displayed. This explanation assumes
that the settings for Wi-Fi connections and Google accounts are skipped at first and set as necessary later.
1. Press the
button to turn on your Walkman.
Your Walkman may not turn on if the battery power is insufficient. Connect the Walkman to your computer with
the USB cable (supplied) and wait about 10 minutes before turning it on.
2. Tap a language to view the software license agreement in that language.
3. Confirm the content of the software license agreement, and then tap [Agree].
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4. Tap [Start].
The initial setup begins.
5. Tap [Skip].
Hint
The settings for Wi-Fi connections can be set as necessary later.
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6. Tap [No].
Hint
The settings for Google accounts can be set as necessary later. After you have set up a Google account, you
can use the services provided by Google. For details, see “Setting up a Google account.”
7. Tap [Not now].
8. Tap to confirm the enter content, and then tap .
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9. Set the date and time, and then tap .
10. Confirm the content or enter content as necessary, tap , and then tap .
11. Tap [Finish] on the completion screen.
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12. Confirm the content, and then tap [Yes] or [No].
Hint
Data that specifies the Walkman in use and its user are not sent.
13. Confirm the content, and then tap [OK].
14. Confirm that the Home screen is displayed.
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Using “Play/Pause,” “Next” and “Previous” buttons
You can operate Music player, Video player, etc. using the “Play/Pause,” “Next” and “Previous” buttons ( / /
) on the side of your Walkman.
1. button
During music playback, press this button to skip to the beginning of the next song.
During video playback, press this button to skip to the next chapter or scene (5 minutes forward).
During music or video playback, press and hold this button to fast-forward.
2.
button
Press this button to start playback of a song or video.
During playback, press this button to pause.
3.
button
During music playback, press this button to skip to the beginning of the previous (or current) song.
During video playback, press this button to skip to the beginning of the previous (or current) chapter or scene
(5 minutes rewind).
During music or video playback, press and hold this button to fast-rewind.
Note
These buttons may not work depending on the application you use.
Hint
You can deactivate the “Play/Pause,” “Next” and “Previous” buttons while the screen is turned off or the lock screen
is displayed. In the Home screen, tap - [Settings] - [ Device settings] - [Button protection].
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Using the VOL “+” and “-” buttons
Adjust the master volume quickly using the VOL “+” and “-” buttons ( ) on your Walkman. For more customized
volume control, see “Adjusting the volume.”
Hint
If there is no sound even if you press the VOL + button, tap - [Settings] - [ Sound] - [Volumes], and then
slide [Music, video, games, & other media] to turn up the volume.
Related Topic
Adjusting the volume
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Volume operation (Only for countries/areas complying with European Directives)
An alarm (beep)(*1) and warning [Check the volume level] are meant to protect your ears when you raise the volume
setting beyond a specific level for the first time. You can cancel the alarm and warning by tapping the [OK] button on
the alert dialog.
(*1)
The alarm (beep) does not sound when connected to Bluetooth audio device.
Note
You can turn up the volume beyond the specific level after canceling the alarm and warning.
After the initial warning, the alarm and warning repeat for every 20 cumulative hours that the volume is set beyond
the specific level; when this happens, the volume is changed to the initial setting automatically.
If the volume is set beyond the specific level and you turn off your Walkman, the volume returns to the specific level
automatically.
Related Topic
Adjusting the volume
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How to use the touch screen
The display of your Walkman is a touch screen. Make operations by directly touching the screen. The basic operations
are explained as follows.
Tap
Lightly touch an item such as an icon or menu with your finger and immediately remove your finger. Tapping twice
quickly is called “double tapping.”
Press and hold
Keep pressing an item such as an icon or menu.
Flick
Lightly move your finger across the touch screen.
This switches screens or quickly scrolls through a page.
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Drag
Keeping your finger on the touch panel, move to the desired point and release.
This moves icons, etc. and scrolls the screen.
Pinch in/pinch out
Touch the screen with two fingers, and move the fingers apart (pinch out) or together (pinch in).
On some screens, pinching out zooms in and pinching in zooms out.
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Notes on the touch screen
Your Walkman uses a capacitive touch screen. Tap the screen directly with your fingertip. Do not scratch it or tap it
with sharp objects such as a needle, pen, or fingernail. You cannot operate the touch screen with a stylus.
If you touch the touch screen with gloved fingers, it may operate incorrectly or may not operate at all.
Do not operate your Walkman with objects on the touch screen.
If the touch screen is touched by objects other than your fingertip, it may not react correctly.
Do not put the touch screen close to other electrical devices. Electrostatic discharges can make the touch screen
malfunction.
If there are water droplets on the touch screen, or if you touch it with wet fingertips, the touch screen may not react
correctly.
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1. [Music player] widget
Plays back music.
2. Application shortcut
Starts application individually.
3. [Music player] shortcut
Plays back music files transferred by Media Go or drag and drop.
4. [Video player] shortcut
Starts video player.
5. Apps
Displays all your applications and widgets.
6. [Photo viewer] shortcut
Starts photo viewer.
7. [DLNA] shortcut
Starts DLNA application.
Related Topic
Switching Home screens
Notification panel
Basic operation keys
Notes on use
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Basic operation keys
The following explains the basic operation keys at the bottom of your Walkman screen.
1. (Back)
Returns to the previous screen.
2.
(Home)
Returns to the Home screen.
3.
(Recent Apps)
Displays recently used applications.
Related Topic
Home screen
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Switching Home screens
There are several Home screens. You can switch the Home screen by flicking the screen left or right.
1. Flick the Home screen left or right.
The Home screen will be switched.
Hint
You can check which Home screen currently is displayed by the location of displayed at the bottom of the
screen.
Notes on use
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Main notification icons
The main notification icons that are displayed on the screen are as follows.
New e-mail
New e-mail (Google application)
Receiving/downloading data
Sending/uploading data
Communicating data using Bluetooth function
Installation complete (when an application is installed via Google Play™, etc.)
System update notification
Application update (when an update for an installed application is available)
Event scheduled on calendar
Song playing back
USB connection active
Error message
Login/sync error
Notification not displayed by other icons
Content being sent to another device for playback
Updating the database
Items displayed differ in some countries/regions.
The design of icons is subject to change without notice.
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Notification panel
Swipe the status bar ( ) to display the notification panel ( ) on which you can check the notification details. You can
also start the relevant application directly by tapping a notification on the panel.
Hint
Tap to close the notification panel.
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Using the microphone
The built-in microphone of your Walkman can be used to input sound.
1. Built-in microphone
Do not cover the microphone when using it for functions such as voice recognition.
Notes on use
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Setting up a Google account
Set up a Google account to use services provided by Google. Multiple accounts can be registered on your Walkman.
You can obtain a Google account for free. Having a Google account allows you to enjoy services as shown below.
Installing applications from the Google Play store, etc.
Using applications such as e-mail and calendar.
Using services provided by Google on other devices besides your Walkman
Note
Make sure your Walkman is connected to the Internet through a Wi-Fi connection when setting up or logging in to
your Google account.
You can also use your Walkman without setting up a Google account; however, in this case, services provided by
Google are not available.
1. In the Home screen, tap
- [Settings] - [ Add account] - [ Google].
2. Follow the on-screen instructions to set up an account.
Related Topic
Deleting a Google account
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Deleting a Google account
You can delete accounts by following the procedures below.
1. In the Home screen, tap - [Settings] - [ Google].
2. Tap the account to delete from the list.
3. Tap and then [Remove account] - [Remove account].
Related Topic
Setting up a Google account
Notes on use
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What is location information?
The location information function finds your current position using GPS (*1) or a wireless network (Wi-Fi).
Using GPS allows you to find your position accurately, but the process may take some time. Using a wireless network
allows you to find your position quickly, but accuracy may vary.
Using GPS and a wireless network together allows you to make the most of the merits of both methods.
(*1)
GPS stands for Global Positioning System. GPS satellites emit positioning signals toward the earth, and your Walkman uses
those to display your current position.
Related Topic
Enabling/disabling GPS
Notes on use
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Enabling/disabling GPS
Set permission to use your current position information from the GPS function with applications that use location
information (Google Maps, etc.).
1. In the Home screen, tap - [Settings] - [ Location services].
2. To set the GPS function, tap [GPS satellites].
Use of location information is enabled/disabled each time you tap the setting.
Hint
You can reduce battery consumption by turning off the GPS function when not using that function.
Related Topic
Setting to search for your current position with a wireless network
Notes on the GPS function
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Setting to search for your current position with a wireless network
Set to search for your current position with a wireless network (Wi-Fi).
1. In the Home screen, tap - [Settings] - [ Location services] - [Google's location service].
2. Read the cautions about location information and agree to them.
Note
Location information is collected without identifying the individual user. Also, location information may be collected
even if the application is not running.
Related Topic
Enabling/disabling GPS
Notes on use
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Notes on the GPS function
Move your Walkman as little as possible in an area where there are no tall buildings and trees around until the
current location is displayed by the GPS function. The current location can be displayed more quickly when
stationary than while moving. If the current location is not displayed or if the wrong location is displayed, check the
following notes.
When other electronic devices are near your Walkman, electromagnetic waves or magnetic interference from these
may prevent the Walkman from providing accurate location information. Keep other electronic devices away from
the Walkman.
When in an area with poor reception of GPS signals, you may encounter positioning errors. To receive more
accurate information, avoid using your Walkman in the following locations.
Inside buildings or in vehicles such as cars and trains
In tunnels or underground
Under elevated tracks
Between tall buildings
In dense trees
In valleys
If the wrong location is displayed, turn off the wireless network temporarily. See if the location information improves
before turning on the wireless network again.
The GPS antenna is built in to your Walkman. If you cover the antenna ( ) with your hands or other objects while
using the GPS function, the positioning accuracy may decrease.
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Connecting to a computer by USB cable
Connect your Walkman to a computer via USB to charge the Walkman or exchange data.
1. Connect your Walkman to a running computer via USB.
The [USB storage in use] screen is displayed and your Walkman is connected automatically as a mass storage
device.
Your Walkman can then be accessed by clicking “Computer” (or “My Computer”) in the Windows “Start” menu.
Hint
With a Mac computer, you can access to your Walkman using the Finder.
If [USB connected] is displayed on the screen, tap [Turn on USB storage] to complete the connection.
If you are prompted to make a Windows operation, click “Cancel” or “×.”
Related Topic
Disconnecting the USB cable
Setting to automatically connect as USB storage
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Setting to automatically connect as USB storage
When you connect your Walkman to a USB device, the Walkman is connected automatically as a USB storage device.
[USB auto connection] is set to on by default.
1. In the Home screen, tap - [Settings] - [ Storage].
2. Tap - [USB computer connection] - [Connection settings] - [USB auto connection].
A checkmark will be added, and your Walkman will be connected automatically as a USB storage device when
connected to a USB device using the WM-PORT jack.
Related Topic
Connecting to a computer by USB cable
Changing the USB connection method
Notes on use
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Changing the USB connection method
You can change the method of USB connection between your Walkman and a computer, depending on what you use
the connection for.
1. In the Home screen, tap - [Settings] - [ Storage].
2. Tap , and then tap [USB computer connection].
The [USB computer connection] screen will be displayed.
3. Tap the desired mode.
A checkmark will be added to the selected mode.
Hint
The [USB computer connection] screen can also be displayed by tapping [Connected as USB Storage] or
[Connected as a media device] on the notification panel, while your Walkman is connected to a computer.
Related Topic
Connecting to a computer by USB cable
Setting to automatically connect as USB storage
Notification panel
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Exchanging data with a computer connected by USB
You can exchange data between your Walkman and a computer connected using USB by
dragging and dropping.
1. Use the supplied USB cable to connect your Walkman to a computer.
Your Walkman will be recognized by the computer, and you will be able to drag and drop data.
Drag and drop music data to the “Music” folder, video data to the “Video” folder, and photo data to the “Picture” or
“DCIM” folder.
Note
Content may not be played back if you change the name of folders such as “Music,” “Video,” “Picture” and “DCIM.”
Hint
Music, video and picture files in data hierarchy levels 1 to 8 can be played.
Related Topic
Connecting to a computer by USB cable
Notes on use
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Disconnecting the USB cable
Follow the procedures below when disconnecting the USB cable to prevent damage to data.
Hint
Press the button if the screen of your Walkman is off.
If your Walkman is connected to a computer as a media device (MTP), you do not need to follow the procedures
below. Just disconnect the USB cable.
1. Tap [Turn off USB storage] displayed on the screen of your Walkman.
If this message is not displayed on the screen, swipe the status bar, and then tap [Turn off USB storage] on the
notification panel.
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Notes of USB connection
Do not remove the USB cable when transferring data between your Walkman and the computer. Doing so may
result in loss of the data being transferred and data on the Walkman.
Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected to the
computer by USB cable. Doing so may cause the Walkman to malfunction. Disconnect the Walkman from the
computer before conducting those operations.
Related Topic
Disconnecting the USB cable
Notes on use
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Initializing your “WALKMAN”
Delete data such as Google account information and downloaded applications, and reset your Walkman to factory
default.
Note
If you put a checkmark in the checkbox by tapping [Erase USB storage], the following data will be erased: Music and
photo data transferred to your Walkman, preinstalled content, the Setup.exe file stored in Walkman memory for
installation on your computer. Be careful because the preinstalled content and the files in the “FOR_WINDOWS”
and “FOR_MAC” folders will not be offered again. It is best to back up such data to a computer before initializing the
Walkman.
1. Tap
- [Settings] - [ Backup & reset] - [Factory data reset] - [Reset device].
To delete transferred music or photos, etc., tap [Erase USB storage] to put a checkmark in the checkbox.
2. Tap [Erase everything].
Your Walkman restarts automatically after being initialized.
Related Topic
Resetting your “WALKMAN”
Notes on use
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Updating your “WALKMAN”
Updating your Walkman to the latest version of the system software allows you to use the most recent functions in the
optimal environment.
You will be notified of system updates by means such as the network.
Note
It is best to back up data before updating your Walkman.
Related Topic
Customer support website
Notes on use
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Resetting your “WALKMAN”
Try resetting your Walkman if operations become unstable.
Before resetting your Walkman, check that no song, etc. is being played back, otherwise the data may be damaged.
1. Press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to
reset your Walkman.
Note
No data or settings will be deleted by resetting your Walkman.
Data and settings in use may not be saved when you reset your Walkman.
Related Topic
Initializing your “WALKMAN”
Customer support website
Notes on use
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Using the spacer
When using your Walkman with a portable headphone amplifier (not supplied), you can make the Walkman level using
the supplied spacer ( ) by placing it between the portable headphone amplifier and the Walkman as shown in the
figure. For details on how to attach the Walkman, refer to the portable headphone amplifier manual.
Note
Bands are not supplied with your Walkman.
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Preparing content using a Windows computer
Installing Media Go built into the memory of your Walkman enables you to import CDs, download and manage content
from online music services, and transfer them to the Walkman.
1. Install Media Go built into the memory of your Walkman on your Windows computer.
2. Import content to Media Go.
You can import music, photos or videos on a media or your Windows computer to Media Go.
3. Transfer the content to your Walkman.
Transfer the imported content from Media Go to your Walkman.
Note
You can also transfer content directly from Windows Explorer to your Walkman by dragging and dropping.
Related Topic
About Media Go
Installing Media Go
Importing content from media using Media Go
Importing content on your Windows computer into Media Go
Importing podcasts into Media Go
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Transferring content using Media Go
Transferring iTunes content using Media Go
Transferring content using Explorer or the Finder
Notes for transferring music/photos/videos from your computer
Deleting content from your “WALKMAN” using Media Go
Deleting content from your “WALKMAN” using Explorer or the Finder
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Preparing content using a Mac computer
Installing Content Transfer built into the memory of your Walkman enables you to transfer content to the Walkman.
1. Install Content Transfer built into the memory of your Walkman on your Mac computer.
2. Drag and drop the content on your Mac computer to Content Transfer.
The content is transferred to your Walkman.
Note
You can also transfer content directly from iTunes or the Finder to your Walkman by dragging and dropping.
Related Topic
About Content Transfer
Installing Content Transfer
Transferring content using Content Transfer
Transferring content using Explorer or the Finder
Notes for transferring music/photos/videos from your computer
Deleting content from your “WALKMAN” using Explorer or the Finder
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About Media Go
Media Go is software for your Windows computer that allows you to import various content such as music, photos or
videos to your Windows computer and manage stored content on your Windows computer. You can transfer content
that you have imported from CDs or downloaded from online music services to your Walkman. If you have already
managed content such as music with iTunes, etc., you can use Media Go to transfer the content to the Walkman.
Related Topic
Installing Media Go
Importing content from media using Media Go
Transferring content using Media Go
Transferring iTunes content using Media Go
Notes on use
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Installing Media Go
Install Media Go to your Windows computer.
1. Connect your Walkman to your Windows computer using the USB cable (supplied).
2. Open the “WALKMAN” folder by following one of the procedures below depending on the operating system of
your computer.
Windows 7 or earlier:
Select “Start” – “Computer” or “My Computer,” and select the folder under “WALKMAN.”
Windows 8:
Select “Desktop” from the “Start screen” to open “File Explorer.” In the “Computer” list, select the folder under
“WALKMAN” folder.
3. Double-click “FOR_WINDOWS.”
4. Double-click “Setup” (or “Setup.exe”) in the folder.
The setup file is extracted.
Depending on the version of Windows, a “User Account Control” screen may appear. In this case, click “Yes.”
5. Follow the on-screen instructions to install Media Go.
When you click “Finish” after installation, Media Go automatically starts.
Hint
During installation, you may be prompted to install additional software components that are necessary to run Media
Go. If prompted, follow the on-screen instructions to download and install the components.
When your Windows computer is connected to the Internet, the latest version of Media Go is automatically searched
and downloaded. If a message to install the latest version of Media Go appears, click the message and follow the
on-screen instructions to install the software.
“WALKMAN Guide,” which includes a list of useful links, is also installed.
Note
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Depending on the environment, restarting your computer may be required. Follow the on-screen instructions.
Related Topic
Connecting to a computer by USB cable
About Media Go
Importing content from media using Media Go
Transferring content using Media Go
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About Content Transfer
Content Transfer is software for your Mac computer that allows you to transfer content such as music, photos or videos
managed with iTunes or the Finder to your Walkman easily. You can transfer files, folders, and playlists to the
appropriate folder of the Walkman simply by dragging and dropping.
Related Topic
Installing Content Transfer
Transferring content using Content Transfer
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Installing Content Transfer
Install Content Transfer to your Mac computer.
1. Connect your Walkman to your Mac computer using the USB cable (supplied).
2. Select “WALKMAN” in the sidebar of the Finder.
3. Double-click the “FOR_MAC” folder.
4. Double-click “ContentTransfer.pkg.”
The installer starts.
5. Follow the on-screen instructions to install Content Transfer.
is displayed in the Dock when the installation is completed. Click to start Content Transfer.
Hint
Each software stored in the “FOR_MAC” and “FOR_WINDOWS” folders in the memory of your Walkman can be
deleted after installation to increase the free space in the Walkman. Before you delete them, copy the data in the
“FOR_MAC” folder to your computer as a backup if necessary.
Related Topic
Connecting to a computer by USB cable
About Content Transfer
Transferring content using Content Transfer
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Importing content from media using Media Go
Use Media Go to import content such as music on your Windows computer. This section explains how to import music
from CDs. Your computer must be connected to the Internet to obtain CD information such as song names and artist
names automatically.
Hint
For details about how to use Media Go, refer to the help of Media Go.
1. Start up Media Go and insert an audio CD into the CD drive of your Windows computer.
Media Go detects the CD and displays a window for CD information. When Media Go obtains the CD information
(CD title, song name, artist name, etc.), it is displayed in this window.
2. Click “Import CD” (
).
Wait until all songs have been imported.
Hint
Recommended file formats for ripping CDs are FLAC for higher sound quality and AAC (.mp4) and MP3 (.mp3) for
normal sound quality. Music in these formats can be transferred to your Walkman more effectively.
Media Go obtains the CD information from a database on the Internet. Information on some CDs may not be
available in the database. If information on your CD is missing, you can add it manually after importing the CD. For
information about adding and editing CD information, refer to the help of Media Go.
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Importing content on your Windows computer into Media Go
Import media such as music imported to your Windows computer into Media Go.
1. Start Media Go.
2. Select the type of content you want to import from “Library.”
3. Import content by dragging and dropping the content you want to import into the Content List area.
Hint
You can also import data organized by programs such as iTunes by selecting “File” - “Add/Remove Media from
Library” in Media Go. For details, refer to the Media Go help.
Note
Commercial DVDs and Blu-ray discs cannot be imported into Media Go.
Copy-protected videos cannot be imported into Media Go.
Some video formats cannot be imported or played.
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Importing podcasts into Media Go
Media Go has a wide range of podcast functions on Windows, and you can use Media Go to manage your podcast
subscriptions. The podcast directory is also convenient for finding the latest content or content you are interested in.
For details on importing podcasts, refer to the Media Go help.
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Transferring content using Media Go
Transfer content or playlists managed with Media Go on your computer to your Walkman.
Note
Media Go does not support content that uses Windows Media digital rights management technology (“WM-DRM.”)
Content with copyright protection cannot be transferred.
1. Connect your Walkman to your Windows computer using the USB cable (supplied), and then start Media Go.
2. Select the desired content (
), and drag-and-drop it to your “WALKMAN (model name)” ( ).
Media Go recognizes the type of data by the filename extension and sends it to the appropriate folder of your
Walkman.
Related Topic
Connecting to a computer by USB cable
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Transferring iTunes content using Media Go
Transfer content or playlists managed with iTunes on your computer to your Walkman.
Note
Content with copyright protection cannot be transferred.
Media Go supports transfer of data from iTunes to your Walkman.
1. Connect your Walkman to your Windows computer using the USB cable (supplied), and then start Media Go.
2. Start iTunes.
3. Select the desired content from iTunes (
), and drag-and-drop it to your “Walkman (model name)” ( ).
Media Go recognizes the type of data by the filename extension and sends it to the appropriate folder of your
Walkman.
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Transferring content using Content Transfer
Transfer content or playlists on your Mac computer or managed with iTunes to your Walkman.
Note
Music with copyright protection cannot be transferred.
1. Connect your Walkman to your Mac computer using the USB cable (supplied), and then start Content Transfer.
2. Display the desired content on the Finder or the desired content or playlists on iTunes.
3. Drag-and-drop the content or playlists you want to transfer to Content Transfer.
Content is transferred to your Walkman.
Related Topic
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Transferring content using Explorer or the Finder
Content can be directly transferred by drag-and-drop using Windows Explorer or the Finder.
1. Use the supplied USB cable to connect your Walkman to a running computer.
2. Open the “WALKMAN” folder by following one of the procedures below depending on the operating system of
your computer.
Windows 7 or earlier:
Select “Start” – “Computer” or “My Computer,” and select the folder under “WALKMAN.”
Windows 8:
Select “Desktop” from the “Start screen” to open “File Explorer.” In the “Computer” list, select the folder under
“WALKMAN” folder.
Mac:
Select the folder under “WALKMAN” in the sidebar of the Finder.
3. Open the folder to which you want to transfer data.
To transfer music files or folders: “Music” folder
To transfer photo files or folders: “Picture,” “Pictures,” or “DCIM” folder
To transfer video files or folders: “Video” folder
4. Drag-and-drop the desired files or folders (
) to the applicable folder ( ) in the “WALKMAN” folder.
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Notes for transferring music/photos/videos from your computer
Drag and drop content such as music, photo or video files or folders into the correct folder as shown in the following
illustrations.
Your Walkman can play back songs/photos/videos on the 1st to 8th level of each folder.
Note
Do not rename the default folders, such as “Music,” “Video,” “Picture” and “DCIM.” Otherwise, they will not be
displayed on your Walkman anymore.
Copyright protected files that were transferred to your Walkman by drag-and-drop cannot be played back on the
Walkman.
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Deleting content from your “WALKMAN” using Media Go
You can use Media Go to delete content saved on your Walkman.
1. Connect your Walkman to your Windows computer using the USB cable (supplied).
2. Start Media Go.
3. Double-click “WALKMAN (model name)” and select the type of content you want to delete.
The content list is displayed.
4. Select the content you want to delete.
5. Click “Edit” - “Delete.”
6. A window to confirm to delete the item is displayed and click “Yes.”
Related Topic
Connecting to a computer by USB cable
Notes on use
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Deleting content from your “WALKMAN” using Content Transfer
You can use Content Transfer to delete content saved on your Walkman.
1. Connect your Walkman to your Mac computer using the USB cable (supplied).
2. Start Content Transfer.
3. Click at the right bottom of the screen.
4. Click the icon of the folder such as “Music” which contains the content you want to delete.
The content list is displayed.
5. Select the content you want to delete.
6. Click “Delete.”
The selected content is deleted.
Related Topic
Connecting to a computer by USB cable
Notes on use
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Deleting content from your “WALKMAN” using Explorer or the Finder
Delete content stored on your Walkman using Windows Explorer or the Finder.
1. Connect your Walkman to your computer using the USB cable (supplied).
2. Open “WALKMAN” folder by following one of the procedures below, depending on the type of computer you use.
Windows 7 or earlier:
From the “Start” menu of Windows, click “Computer” or “My Computer” and open a folder under “WALKMAN.”
Windows 8:
Select “Desktop” from the “Start screen” to open “File Explorer.” From the “Computer” list, open a folder under
“WALKMAN.”
Mac:
Open a folder under “WALKMAN” from the sidebar of the Finder.
3. Open a file you want to delete.
To delete a music file or a folder which contains music: “Music” folder
To delete a photo file or a folder which contains photos: “Picture,” “Pictures” or “DCIM” folder
To delete a video file or a folder which contains videos: “Video” folder
4. Select the desired content to delete.
Related Topic
Connecting to a computer by USB cable
Transferring content using Explorer or the Finder
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Playing live albums with no gaps in between songs
Songs that are recorded continuously on a live or concert album can be played back with no gaps in between songs on
your Walkman. For gapless playback, import (rip) all songs on the album in the FLAC, AAC, or MP3 format at one time
into Media Go Version 2.5 or later, and then transfer them to the Walkman.
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Deleting content imported to Media Go
You can delete content imported to Media Go.
1. Start Media Go.
2. Select the type of content you want to delete from “Library.”
3. Select the content you want to delete.
4. Click “Edit” - “Delete.”
A “Confirm Delete” window is displayed.
5. Select a method to delete the content.
6. Click “OK.”
Related Topic
Deleting content from your “WALKMAN” using Media Go
Notes on use
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Inputting the lyrics information using Media Go
Use Media Go (version 2.5 or later) to input lyrics information to display lyrics when playing songs on your Walkman
that has the display lyrics function.
Hint
For details about how to use Media Go, refer to the help of Media Go.
1. Start Media Go.
2. Select the song you want to add the lyrics information to and right-click on the song to select “Properties.”
3. Input the lyrics information.
For details about how to input the lyrics, refer to the help of Media Go.
Note
If the lyrics information which was input using Media Go is not displayed on your Walkman that has the display lyrics
function, delete the song from the Walkman and retransfer it to the Walkman.
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What is Bluetooth function?
The Bluetooth function enables wireless data transfer between devices that support Bluetooth communication
technology. You can transfer data between these devices at a range of up to 10 meters in an open area.
You do not need to use a cable for connection, since the Bluetooth function uses a wireless technology, nor is it
necessary for the devices to face one another, as is the case with infrared technology. For example, you can use
Bluetooth devices in a bag or pocket. Bluetooth devices need to be “paired” with each other the first time a wireless
connection is made.
Once paired, the Bluetooth device and your Walkman can subsequently be connected with a simple operation.
Related Topic
Turning the Bluetooth function on/off
Notes on use
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Turning the Bluetooth function on/off
To connect Bluetooth devices with your Walkman, you first have to turn on the Bluetooth function.
Depending on the device, the procedure to establish connection may vary. Refer to the operating instructions of the
Bluetooth device.
Note
The Bluetooth communications antenna is built in to your Walkman. If you cover the antenna ( ) with your hands or
other objects while using Bluetooth communications, the communication quality may be affected.
1. In the Home screen, tap - [Settings].
2. Tap to switch [ON]/[OFF] of [ Bluetooth].
Hint
To reduce battery consumption, turn off the Bluetooth function when not in use.
Related Topic
Making your “WALKMAN” detectable by Bluetooth devices
Pairing (registering) a Bluetooth device
Connecting to a Bluetooth device
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Making your “WALKMAN” detectable by Bluetooth devices
You can allow other Bluetooth devices to discover your Walkman. Depending on the device, the procedure to establish
a connection may vary.
Refer to the operating instructions of the Bluetooth device.
1. In the Home screen, tap - [Settings] - [ Bluetooth].
2. Tap the name of your Walkman.
Your Walkman will be detectable by other Bluetooth devices for 120 seconds.
Related Topic
Turning the Bluetooth function on/off
Pairing (registering) a Bluetooth device
Connecting to a Bluetooth device
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Pairing (registering) a Bluetooth device
To connect with a new Bluetooth device, you need to pair with it while the Bluetooth function of your Walkman is
on.
You only need to do this once between the Walkman and the new Bluetooth device. Just turn on the device the
next time.
1. Put the Bluetooth device you want to connect with in discoverable mode.
Refer to the operating instructions supplied with the Bluetooth device for details on procedures for putting it in
detectable mode.
2. In the Home screen, tap - [Settings] - [ Bluetooth].
3. Tap the device you want to pair with from the list. If a number is displayed on the screen of your Walkman, make
sure the same number is displayed on that device.
The pairing and connection status will be displayed under the Bluetooth device name.
With some devices, a connection is established after pairing.
Hint
If the Bluetooth device you want to connect with has the NFC function, pairing and connection are completed with
one-touch.
Note
A passkey (*1) input screen is displayed for some devices. Check the passkey of the other device, and input the
passkey.
(*1)
“Passkey” is also called “Pass code,” “PIN code,” “PIN number,” or “Password.” For the passkey of the other device, refer
to the manual of that device.
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Connecting to a Bluetooth device
Connect a paired Bluetooth device with your Walkman while the Bluetooth function is on.
1. In the Home screen, tap - [Settings] - [ Bluetooth].
2. Tap the name of the device you want to connect with in the [Paired devices] list.
[Connected] will be displayed under the name of the device while the device is connected.
If the [Paired devices] list is not displayed, or the device you want to connect with is not displayed in the [Paired
devices] list, pair the devices first.
Hint
If the Bluetooth device you want to connect with has the NFC function, pairing and connection are completed with
one-touch.
To reduce battery consumption, turn off the Bluetooth function when not in use.
Related Topic
Turning the Bluetooth function on/off
Making your “WALKMAN” detectable by Bluetooth devices
Pairing (registering) a Bluetooth device
Disconnecting a Bluetooth device
Making a Bluetooth connection using the NFC function
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Disconnecting a Bluetooth device
When the Bluetooth function is on, you can disconnect a connected Bluetooth device. However, pairing is not deleted
even if the device is disconnected.
1. In the Home screen, tap - [Settings] - [ Bluetooth].
2. Tap the name of the device you want to disconnect in the list.
3. Tap [OK].
Hint
If the Bluetooth device you want to disconnect with has the NFC function, disconnection is completed with one-
touch.
Related Topic
Turning the Bluetooth function on/off
Connecting to a Bluetooth device
Making a Bluetooth connection using the NFC function
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Deleting a paired Bluetooth device
When the Bluetooth function is on, you can delete the pairing (registration) information of a Bluetooth device.
1. In the Home screen, tap - [Settings] - [ Bluetooth].
2. Tap displayed on the right of the name of the device you want to unpair in the list.
3. Tap [Unpair].
Pairing ends.
Related Topic
Turning the Bluetooth function on/off
Pairing (registering) a Bluetooth device
Notes on use
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Making a Bluetooth connection using the NFC function
Simply touch your Walkman to a Bluetooth audio device that has the NFC function to automatically turn on the power
of the Bluetooth audio device, pair the Walkman and the Bluetooth audio device, and make a Bluetooth connection.
1. If the Bluetooth audio device has an NFC switch, turn the NFC switch on.
2. Touch your Walkman to the Bluetooth audio device.
Touch the N-mark of your Walkman to the N-mark of the Bluetooth audio device. Hold together until instructions
appear on the screen of the Walkman.
3. Follow the on-screen instructions to complete the connection.
Hint
Touch the devices together again to disconnect.
Take the following measures if the connection is poor.
Slowly move your Walkman over the N-mark of the Bluetooth audio device.
If your Walkman is in a case, remove the case.
Tap
- [Settings] - [More] and check that [NFC] is checked.
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Setting wireless playback quality
You can set whether to prioritize the sound quality or the stability of the connection.
1. In the Home screen, tap - [Settings].
2. Tap [ Bluetooth] in [WIRELESS & NETWORKS].
3. Tap and then tap [Wireless playback quality].
4. Tap the desired playback quality.
[Prioritize connection]
Sound quality may not be as good as the other mode, but connection status will most likely be stable. If the connection
is unstable, this setting is recommended.
[Prioritize sound quality]
Sound is sent in high quality, but the connection may become unstable.
Note
Changing the wireless playback quality setting may not have any effect depending on the settings of the Bluetooth
audio device.
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Setting sound enhancements
You can enable sound enhancements when sending audio to a Bluetooth audio device connected to your Walkman.
1. In the Home screen, tap - [Settings].
2. Tap [ Bluetooth] in [WIRELESS & NETWORKS].
3. Tap and then tap [Sound enhancements].
4. Tap [ON].
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Notes on the Bluetooth function
Bluetooth wireless technology allows connection at distance of up to about 10 meters. However, the effective range
may vary depending on obstructions (people, metals, wall, etc.) or signal status.
The Bluetooth antenna (aerial) is built into your Walkman. You can improve the sensitivity of Bluetooth
communication by turning the built-in Bluetooth antenna (aerial) in the direction of the connected Bluetooth device.
The communication distance shortens if there are obstructions between the connected device and the Walkman.
The following conditions may cause noise, breakup of sound or changes in playback speed.
When using inside a metal bag.
When using inside a backpack or shoulder bag.
When using in an area with a wireless LAN, when devices such as microwave ovens, mobile phones and mobile gaming
devices with a communication function are in use nearby, or in other areas where microwaves are being emitted.
When the antenna (aerial) built into your Walkman is covered by your hand or blocked by people in situations such as a
crowded train.
Because Bluetooth and wireless LAN (IEEE802.11b/g) devices use the same frequency (2.4 GHz), signal
interference may occur, resulting in communication speed decrease, noise, or inability to connect, if Bluetooth
communications are used near a wireless LAN device. In such cases, take the following measures.
Perform Bluetooth communications at least 10 meters away from the wireless LAN device when connecting your Walkman
and a Bluetooth device.
Place your Walkman and the Bluetooth device as close together as possible.
Turn off the wireless LAN device when performing Bluetooth communications within about 10 meters of a wireless LAN
device.
Due to a characteristic of Bluetooth wireless technology, the sound played on the receiving Bluetooth audio device
lags slightly behind the sound of the sending device.
Radio waves emitting from a Bluetooth device may affect the operation of equipment such as electronic medical
devices. Turn off your Walkman and other Bluetooth devices in the following locations, as failure to do so may cause
an accident.
In hospitals, near priority seats on trains, in airplanes, in places such as gasoline stations where flammable gases are
present, near automatic doors or fire alarms
Your Walkman supports security functions that comply with the Bluetooth standard to provide a secure connection
when Bluetooth technology is used, but security may not be sufficient depending on the settings. Be careful when
connecting using Bluetooth technology.
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Sony bears no responsibility whatsoever for information leaks that occur as a result of using Bluetooth technology.
Your Walkman is not guaranteed to connect with all Bluetooth devices.
Bluetooth devices you connect to must conform to the Bluetooth standard specified by Bluetooth SIG and be certified.
Even if the connected device conforms to the above-mentioned Bluetooth standard, some devices may not be connected
or work correctly depending on the features or specifications of the device.
Depending on the device to be connected, the Bluetooth connection may take some time to be established.
Related Topic
Parts and controls
Notes on use
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What is the NFC function?
This function is for close-range wireless communication between various devices, such as mobile phones and IC tags.
You can perform easy data communication simply by touching the devices together in the marked spot.
Related Topic
Making a Bluetooth connection using the NFC function
Notes on use
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What is Wi-Fi?
Wi-Fi (*1) communication is communications technology which allows you to connect wireless LAN devices displaying
the Wi-Fi logo and use public wireless LAN service.
You can use Wi-Fi to browse the Internet on your Walkman or connect to other communications devices.
(*1)
Wi-Fi indicates that the compatibility of the wireless LAN device is certified.
Related Topic
Turning Wi-Fi on/off
Notes on use
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Turning Wi-Fi on/off
You can use Wi-Fi to browse the Internet on your Walkman. To use Wi-Fi communications with the Walkman, first turn
on the Wi-Fi function.
Note
The Wi-Fi antenna is built in to your Walkman. If you cover the antenna ( ) with your hands or other objects while
connecting to the Internet using the Wi-Fi function, the communications quality may deteriorate.
1. In the Home screen, tap - [Settings].
2. Tap and switch [ON]/[OFF] of [ Wi-Fi] under [WIRELESS & NETWORKS].
Hint
To reduce battery consumption, turn off the Wi-Fi function when not in use.
Wi-Fi (*1) communications is communications technology which allows you to connect wireless LAN devices
displaying the Wi-Fi logo and use public wireless LAN service.
(*1)
Wi-Fi indicates that the compatibility of the wireless LAN device is certified.
Related Topic
Connecting to a Wi-Fi network
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Connecting to a Wi-Fi network
There are several ways of making a Wi-Fi connection, depending on what type of Wi-Fi router you use.
Follow the checklist below to find out how to set up a Wi-Fi connection with your Wi-Fi router.
1. Internet
2. Modem
3. Wi-Fi router
4. Computer
5. Walkman
Question: Does your Wi-Fi router have a WPS button?
Yes. Go to “Connecting to a Wi-Fi network using the WPS button.”
No. Go to “Connecting to a Wi-Fi network from the settings screen.”
Note
For information about your wireless LAN environment, please contact the manufacturer of your Wi-Fi device, the
wireless LAN service provider that you subscribe to, or the person who set up your Wi-Fi device.
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Connecting to a Wi-Fi network from the settings screen
If your Wi-Fi router does not support WPS (Wi-Fi Protected Setup), turn on the Wi-Fi function from [Settings], and
then make a Wi-Fi connection by selecting a network from the list of available networks.
1. In the Home screen, tap - [Settings] - [ Wi-Fi].
2. Tap the network you want to use from the list.
3. Enter a password, if needed, and tap [Connect].
Hint
If the network SSID of the access point that you want to use is not shown in the network list, add the network
manually.
If you are connecting to a Wi-Fi network for the first time, select a method for setting up a Wi-Fi connection.
When you are in range and [ Wi-Fi] is on, your Walkman will automatically reconnect to a network to which you
have connected before.
To check the MAC address of your Walkman or other Wi-Fi details, tap - [Settings] - [ Wi-Fi] - -
[Advanced].
Note
Please contact the manufacturer of your Wi-Fi device for information such as how to set the access point.
Related Topic
Turning Wi-Fi on/off
Connecting to a Wi-Fi network using the WPS button
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Connecting to a Wi-Fi network using the WPS button
If your Wi-Fi router supports WPS (Wi-Fi Protected Setup), turn on the Wi-Fi function, and then make a Wi-Fi
connection easily by pressing the button.
1. In the Home screen, tap - [Settings] - [ Wi-Fi].
2. Tap .
A screen to prompt you to press the WPS button on the Wi-Fi router appears.
3. Press the WPS button on the Wi-Fi router within 2 minutes.
When the connection is made successfully, the message to notify you that your Walkman is connected to a Wi-Fi
network will be displayed.
4. Tap [OK] to complete the setting.
Hint
When you first connect to a Wi-Fi network, check how to set up a Wi-Fi connection.
When you are in range and [Wi-Fi] is on, your Walkman will reconnect to available networks to which you have
connected before.
Note
Please contact the manufacturer of your Wi-Fi device for information such as how to set the access point.
Related Topic
Turning Wi-Fi on/off
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Adding a Wi-Fi network manually
You can add a Wi-Fi network manually if the Wi-Fi network you want to use is not detected automatically when Wi-Fi is
on.
1. In the Home screen, tap - [Settings] - [ Wi-Fi].
2. Tap .
3. Enter the Network SSID (*1) of the network to use.
4. Enter a password if needed, and tap [Save].
(*1)
The names of items such as the access point or password differ depending on the manufacturer (encryption key, KEY,
WEP key, security key, pass phrase, network key, etc.). Consult the manufacturer of the access point for details.
Hint
To check the MAC address of your Walkman or other Wi-Fi details, tap - [Settings] - [ Wi-Fi] - -
[Advanced].
Related Topic
Turning Wi-Fi on/off
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Checking the Wi-Fi network status
You can check the status of a Wi-Fi network by the icon shown in the status bar.
: Connected to a Wi-Fi network.
: An open network is detected (when Wi-Fi network notification is set to on).
Hint
You can check the troubleshooting when your Walkman has problems with the Wi-Fi connection, using [Wi-Fi
checker]. Tap - [Wi-Fi checker] on the Home screen to display .
Notes on use
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Notes on Wi-Fi Connection
Use of Wi-Fi products may be restricted by local regulations in some countries or regions.
Wi-Fi devices work on the 2.4 GHz and 5 GHz bands, which are used by a variety of devices. Wi-Fi devices use
technology to minimize radio interference from other devices that use the same band. However, radio interference
may still cause slower data transfer rates, reduce communication range, or cause communication failure.
If both the Wi-Fi function and the Bluetooth function of your Walkman are enabled, interference may occur and
cause slower data transfer rates or other problems.
To communicate via Wi-Fi while traveling, you may need to contract with a Wi-Fi connection service provider.
Data transfer rate and communications range may vary depending on the following conditions.
Distance between devices
Presence of obstructions between devices
Device configuration
Signal conditions
Surrounding environment (wall material, etc.)
Software in use
Communications may be cut off depending on signal conditions.
The data transfer rate is the theoretical maximum, and may not reflect the actual data transfer rate.
Wi-Fi devices work on the 2.4 GHz and 5 GHz Wi-Fi frequency bands are not communicable with one another.
If the data transfer rate is not as fast as expected, changing the wireless channel on the access point may increase
the rate.
The Wi-Fi antenna is built in to your Walkman. If you cover the antenna ( ) with your hands or other objects while
using the Wi-Fi function, the Wi-Fi connection may deteriorate.
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Changing the settings
You can configure various settings from the Settings menu to use your Walkman.
1. In the Home screen, tap - [Settings].
2. Tap the desired item.
Related Topic
Changing the language
Setting the screen lock
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Changing the language
You can change the language used for screen displays etc. on your Walkman.
1. In the Home screen, tap - [Settings] - [ Language & input] - [Language].
2. Tap the desired language.
Related Topic
Changing the settings
Notes on use
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Setting the screen lock
If you activate the screen lock function, the screen is locked automatically when the screen is turned off. You can
choose how to lock the screen of your Walkman from [Slide], [Pattern], and [Passwords]. If you forget the pattern,
password etc., it will be considered a repair item not covered by warranty and you will be liable for the cost of repairs.
1. In the Home screen, tap - [Settings] - [ Security] - [Screen lock].
2. Tap the desired setting.
Follow the instructions displayed on the screen to complete the settings.
Hint
If [Attention] is displayed, read the warning given about the screen lock feature and tap [I agree] - [OK].
If you select [None], the screen will not be locked.
Note
It is highly recommended that you make a note of the unlocking code that you have specified and keep it as a
reminder for yourself. If you forget the pattern, password etc., it will be considered a repair item not covered by
warranty and you will be liable for the cost of repairs.
If you have set [Pattern] for the screen lock, set a security question and answer in case you have forgotten the
pattern.
Related Topic
Changing the settings
Turning the screen on and off
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Adjusting the volume
You can control the volume of content playback, notifications, and alarms separately. The [Master] volume controls the
volume for all of these sounds together, without changing the relative balance among them.
1. In the Home screen, tap - [Settings] - [ Sound] - [Volumes].
2. Drag the slider to adjust the individual volumes, and then tap [OK].
Note
If the sound of music, a video, or a game cannot be heard, turn up the volume by dragging the [Music, video,
games, & other media] slider.
If you set the volume level of [Music, video, games, & other media], [Notifications], or [Alarms] to zero (silent), the
sound will remain silent even if you increase the [Master] volume.
Related Topic
Using the VOL “+” and “-” buttons
Limiting the volume
Volume operation (Only for countries/areas complying with European Directives)
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Limiting the volume
You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume. This prevents the volume from
getting too high and disturbing others, causing discomfort to your ears or preventing you from hearing sounds around
you, and allows you to listen at a more comfortable volume.
1. In the Home screen, tap - [Settings] - [ Sound] - [AVLS (Volume Limit)].
Related Topic
Using the VOL “+” and “-” buttons
Adjusting the volume
Volume operation (Only for countries/areas complying with European Directives)
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Setting the recommended sound quality
Turn on the ClearAudio+ function to easily enjoy the audio you are listening to with the recommended sound quality
settings.
1. In the Home screen, tap - [Settings] - [ Sound] - [ClearAudio+] to put a checkmark.
Note
If you have set a desired sound quality, the sound quality settings change to ClearAudio+ when ClearAudio+ is
turned on, but the settings revert to the original settings when ClearAudio+ is turned off.
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WALKMAN
NWZ-ZX1
Setting sound quality yourself
You can use the following functions to set your desired sound quality.
Equalizer function
Surround sound
DSEE HX function
1. In the Home screen, tap
- [Settings] - [ Sound] - [Sound Settings] - desired tab - desired setting.
Explanation of settings
Equalizer function
You can set the sound quality according to the music genre.
[Off], [Rock], [Pop], [Jazz], [Unique], [Soul], [Easy listening], [Bass boost], [Treble boost], [Custom], [User-defined 1],
[User-defined 2]
Surround sound function
You can set sound effects and enrich the sound reproduction quality of the audio playback. VPT, which stands for
Virtualphones Technology, is a proprietary sound processing technology developed by Sony.
[Off], [Studio], [Club], [Concert hall], [Matrix]
DSEE HX function
This function upgrades the audio file to a High-Resolution Audio file (*1) and reproduces the clear high-range sound
which is often lost. However, the available playback time of the fully charged battery may be reduced when this
function is used.
(*1)
The file is expanded to a maximum 192 kHz/24 bit equivalent.
Note
[Sound Settings] is not applied if [ClearAudio+] is turned on.
The [DSEE HX] function does not work for High-Resolution Audio files.
The [DSEE HX] function does not work effectively if the bit rate is too low to be properly supplemented.
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WALKMAN
NWZ-ZX1
Presetting your equalizer settings
You can preset CLEAR BASS (bass) and the 5 band equalizer as [Custom], [User-defined 1] or [User-defined 2].
Increasing the CLEAR BASS setting value allows your Walkman to reproduce dynamic deep bass without distortion,
even at a high volume.
1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings].
2. On the [Equalizer] tab, select [Custom], [User-defined 1] or [User-defined 2], and then tap [OK].
3. Drag the sliders to adjust the frequency range and the CLEAR BASS setting.
Presetting is complete.
Related Topic
Setting sound quality yourself
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WALKMAN
NWZ-ZX1
Moderating the differences in volume level between songs
You can moderate the volume between songs to minimize the differences in volume level (Dynamic Normalizer). You
can use this setting to prevent the volume of certain songs from being too high or too low when shuffling songs from
multiple albums with different recording levels.
1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings].
2. On the [Settings] tab, tap [Dynamic normalizer].
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WALKMAN
NWZ-ZX1
Changing the sound characteristics
The Clear Phase function optimizes the sound characteristics for the built-in speaker.
1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings].
2. On the [Settings] tab, tap [Clear Phase™].
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WALKMAN
NWZ-ZX1
Enjoying powerful sound
You can enjoy powerful sound from the built-in speaker using the xLOUD function.
1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings].
2. On the [Settings] tab, tap [xLOUD™].
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WALKMAN
NWZ-ZX1
Warning
Below is important information for using your Walkman. Be sure to follow these instructions.
Be sure not to short-circuit the terminals of your Walkman with metallic objects.
Do not spill water on your Walkman or allow any foreign object to enter it. This may cause fire or electric shock.
If this occurs, turn off the Walkman immediately, disconnect the USB cable and any other cables from the Walkman,
and consult your nearest Sony dealer or Sony Service Center.
Do not place your Walkman in fire.
Do not take apart or remodel your Walkman. Doing so can result in electric shock. Consult your nearest Sony dealer
or Sony Service Center for exchange of rechargeable batteries, internal checks or repair.
Do not put any heavy object on top of your Walkman or apply a strong shock to it.
This may cause malfunction or damage.
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WALKMAN
NWZ-ZX1
Caution
Notes on use
The following descriptions are important for using your Walkman. Be sure to follow the instructions below.
Do not touch the rechargeable battery with bare hands if it is leaking. Consult your nearest Sony dealer if the battery
has leaked, as battery liquid may remain in your Walkman. If the liquid gets into your eyes, do not rub your eyes as
this may lead to blindness. Wash out your eyes with clean water and consult a doctor.
If the liquid gets onto your body or clothes, wash it off immediately. Failure to do so may cause burns or injury.
Consult a doctor if you are burned or injured by the liquid from the battery.
If your Walkman causes interference to radio or television reception, turn the Walkman off and move it away from
the radio or television.
Mild tingling may be felt on your ears in particularly dry air conditions. This is a result of static electricity accumulated
in the body, and is not a malfunction of your Walkman.
This effect can be minimized by wearing clothes made from natural materials.
When using a strap (not supplied), be careful to avoid catching it on objects you pass by.
Also, be careful not to swing your Walkman by the strap to avoid bumping people.
Refrain from using your Walkman as requested by in-flight announcements during takeoff or landing in an aircraft.
If you see lightning or hear thunder, take off the headphones immediately and refrain from using your Walkman.
Notes on usage environment
Never use your Walkman where it will be subjected to extreme light, temperatures, humidity or vibration. For
example, never leave the Walkman in a car parked in the sun or in direct sunlight. It may become discolored,
distorted or damaged.
Do not leave your Walkman in a place subject to excessive dust.
Do not leave your Walkman on an unstable surface or in an inclined position.
Notes on handling your “WALKMAN”
When unplugging the headphones from your Walkman, make sure to hold the headphone plug. Pulling by the
headphone cord itself may damage it.
Do not apply strong force to the surface of the LCD. This may cause a distortion in colors or brightness, or cause a
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malfunction of the LCD.
Be sure to follow the precautions below when using your Walkman. Failure to do so may warp the casing or cause
the Walkman to malfunction.
Do not sit down with the Walkman in your back pocket.
Do not put your Walkman in a bag with the headphones/earphones cord wrapped around it and subject the bag to strong
impact.
Notes on protecting your “WALKMAN” from getting wet
Do not expose your Walkman to water. The Walkman is not waterproof. Be sure to follow the precautions below.
Be careful not to drop your Walkman into a sink or other container filled with water.
Do not use your Walkman in humid locations or wet weather such as rain or snow.
Do not get your Walkman wet.
If you touch your Walkman with wet hands or put the Walkman in a damp article of clothing, the Walkman may get wet,
which may cause a malfunction.
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WALKMAN
NWZ-ZX1
Notice for users
Recorded songs are limited to private use only. Use of songs beyond this limit requires the permission of the
copyright holders.
Sony is not responsible for incomplete recording/downloading or damaged data due to problems with your Walkman
or computer.
Heat may build up in your Walkman while charging if it is used for an extended period of time.
Note that condensation may form temporarily in cases such as when your Walkman is moved quickly from a low-
temperature environment to a high temperature environment, or used in a room where a heater has just been turned
on. Condensation is a phenomenon where moisture in the air adheres to surfaces such as metal panels and then
changes to liquid.
If condensation forms in your Walkman, leave it turned off until the condensation disappears.
If you use the Walkman with condensation present, a malfunction may result.
If you use your Walkman in a cold location, images may appear with black bands around them. This is not a
malfunction of the Walkman.
About sample data (*1)
Sample data is pre-installed on your Walkman.
If you delete the sample data, you cannot restore it, and we will not supply any replacement data.
(*1)
In some countries/regions some sample data is not installed.
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WALKMAN
NWZ-ZX1
Notes on the software
Copyright laws prohibit reproducing the software or the manual accompanying it in whole or in part, or renting the
software without the permission of the copyright holder.
In no event will Sony be liable for any financial damage, or loss of profits, including claims made by third parties,
arising out of the use of the software supplied with your Walkman.
The software supplied with your Walkman cannot be used with equipment other than that to which it is designated.
Please note that, due to continued efforts to improve quality, the software specifications may be changed without
notice.
Operation of your Walkman with software other than that supplied is not covered by the warranty.
The explanations in this manual assume that you are familiar with the basic operations of Windows or Mac.
For details on the use of your computer and operating system, please refer to the respective manuals.
For Windows users: You can install the supplied software on another computer through the following procedure
even if you delete the “Setup.exe” file by formatting the built-in flash memory of your Walkman. Copy the
“Setup.exe” file and the “Install” folder from the “Backup” folder of your computer to the Walkman. Then, connect the
Walkman to another computer and install the software. The “Backup” folder can be found at C:\Program
Files(*1)\Sony\WALKMAN Guide\NWZ-ZX1\Backup
(*1)
“Program Files(x86)” may be displayed depending on the computer OS.
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WALKMAN
NWZ-ZX1
Specifications
Platform
Android™ Version 4.1, Jelly Bean
Display
Size/resolution
4.0-inch (10.2 cm) / FWVGA (854 x 480 Pixels)
Panel type
TFT color display
Interface
USB
Hi-Speed USB (USB 2.0 compliant)
Headphone
Stereo mini-jack
WM-PORT
WM-PORT (multiple connecting terminal): 22 pins
Wireless LAN
IEEE 802.11a/b/g/n
Bluetooth
Communication system: Bluetooth specification version 3.0
Sensor
GPS receiver
Accelerometer
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Speaker
Monaural
Microphone
Monaural
Output (headphones)
Frequency response
20 Hz to 40,000 Hz
Sound enhancements
ClearAudio+ (On/Off)
Equalizer
Clear Bass
Surround sound
DSEE HX (On/Off)
Dynamic normalizer (On/Off)
xLOUD (On/Off)
Clear Phase (On/Off)
Power Source
Built-in Rechargeable lithium-ion Battery
USB power (from a computer via a USB connector of the player)
Charging Time
USB-based charging
Approx. 3 hours
Operating temperature
5 °C to 35 °C (41 ºF to 95 ºF)
Dimensions
w/h/d, projecting parts not included
59.7 mm x 122.3 mm x 13.5 mm (The thinnest part: 9.8mm) (2 3/8 inches x 4 7/8 inches x 9/16 inches (The thinnest
part: 13/32 inches))
w/h/d
60.7 mm x 128.8 mm x 15.3 mm (2 1/2 inches x 4 7/8 inches x 5/8 inches)
Mass
139 g (5.0 oz)
Capacity (User available capacity) (*1)
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128 GB
Actual available memory for other contents (*1)
approx. 113 GB
122,342,834,176 bytes
Actual available memory for application software (*2)
approx. 1.00 GB
1,073,741,824 bytes
(*1)
Available capacity may vary. A portion of the memory is used for data management functions.
(*2)
Actual available memory for application software includes the memory space which is used for factory-preinstalled
applications.
“WALKMAN” specifications and designs are subject to change without notice.
Notes on use
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WALKMAN
NWZ-ZX1
Battery life
The time below may differ depending on ambient temperature or the status of use.
Battery Life (continuous playback)
Actual battery life may vary depending on settings. The estimated battery usage hours shown below are based on
typical usage conditions with “Settings for battery life measurement” as shown in the table below.
Music
MP3 128 kbps
Bluetooth OFF: approx. 32 Hrs
Bluetooth ON: approx. 23 Hrs
Linear PCM 1,411 kbps
Bluetooth OFF: approx. 34 Hrs
Bluetooth ON: approx. 24 Hrs
FLAC 96 kHz/24 bit
Bluetooth OFF: approx. 25 Hrs
Bluetooth ON: approx. 16 Hrs
FLAC 192 kHz/24 bit
Bluetooth OFF: approx. 16 Hrs
Bluetooth ON: approx. 7 Hrs
DSD (*1) (2.8224 MHz/1 bit)
Bluetooth OFF: approx. 10 Hrs
Bluetooth ON: approx. 6 Hrs
Video
MPEG-4 384 kbps
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Bluetooth OFF: approx. 5 Hrs
Bluetooth ON: approx. 5 Hrs
Note
Even if the player is turned off for an extended period, a small amount of battery power is still consumed.
Battery life may vary depending on volume setting, conditions of use and ambient temperature.
Settings for battery life measurement
Display
Brightness (*2): Default
Sound adjustment
ClearAudio+ (*3): OFF (default setting: OFF)
Equalizer (*4): OFF (default setting: OFF)
Surround sound (*4): OFF (default setting: OFF)
DSEE HX (*4)(*5): OFF (default setting: OFF)
Dynamic normalizer (*4): OFF (default setting: OFF)
xLOUD (*4): OFF (default setting: ON)
Clear Phase (*4): OFF (default setting: ON)
(*1)
DSD format is available for Walkman software that has been updated to Ver.1.10 or later.
(*2)
The maxmum brightness setting shortens the battery life for continuous video playback by about 27 % compared with the
default setting.
(*3)
The [On] setting shortens the battery life about 37 % compared with the [Off] setting.
(*4)
Setting [Equalizer] to other than [None], [Surround sound] to other than [None], [DSEE HX] to [On], [Dynamic normalizer] to
[On], [Clear Phase] to [On] and [xLOUD] to [On] shortens the battery life for continuous music playback by about 77 %.
(*5)
The [On] setting shortens the battery life about 66 % compared with the [Off] setting.
Notes on use
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WALKMAN
NWZ-ZX1
Maximum recordable number of songs and time (Approx.)
The approximate times are based on the case in which you transfer or record only 4 minute songs (not including videos
and photos) in the MP3 format. Other playable audio file format song numbers and times may differ from MP3 format.
Number
128 kbps: Approx. 20,000 songs
1,411 kbps (Linear PCM): Approx. 2,800 songs
DSD (*1) (2.8224 MHz/1 bit): Approx. 700 songs
Time [H:M]
128 kbps: Approx. 1,333 hr. 20 min.
1,411 kbps (Linear PCM): Approx. 186 hr. 40 min.
DSD (*1) (2.8224 MHz/1 bit): Approx. 46 hr. 40 min.
(*1)
DSD format is available for Walkman software that has been updated to Ver.1.10 or later.
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WALKMAN
NWZ-ZX1
Maximum recordable time of videos (Approx.)
The approximate times are estimated in the case where only videos are transferred. The time may differ, depending on
the conditions under which the player is used.
Time [H:M]
Video: 384 kbps/Music: 128 kbps
Approx. 466 hr. 40 min.
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WALKMAN
NWZ-ZX1
System requirements
Computer
Windows® XP Home Edition (*1) (Service Pack 3 or later)
Windows® XP Professional (*1) (Service Pack 3 or later)
Windows Vista® Home Basic (Service Pack 2 or later)
Windows Vista® Home Premium (Service Pack 2 or later)
Windows Vista® Business (Service Pack 2 or later)
Windows Vista® Ultimate (Service Pack 2 or later)
Windows® 7 Starter (Service Pack 1 or later)
Windows® 7 Home Basic (Service Pack 1 or later)
Windows® 7 Home Premium (Service Pack 1 or later)
Windows® 7 Professional (Service Pack 1 or later)
Windows® 7 Ultimate (Service Pack 1 or later)
Windows® 8
Windows® 8 Pro
Mac OS® X v10.6 or later
Not supported by OSs other than above.
“Compatibility mode” for Windows XP (included with Windows Vista and Windows 7) is not supported.
Pre-installed.
(*1)
Excluding 64-bit OS versions.
CPU: 1 GHz processor (2.6 GHz recommended for video playback)
RAM: 1 GB or more (2 GB RAM required for Windows 8 64-bit)
Hard Disk Drive / Solid State Drive: 600 MB or more of available space
Internet Explorer 7 or later
Internet connection (for Gracenote® MusicID® service, podcast features, Store access, or online help)
We do not guarantee operation for all computers even if they meet the above System Requirements.
Not supported by the following environments:
Personally constructed computers or operating systems
An environment that is an upgrade of the original manufacturer-installed operating system
Multi-boot environment
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WALKMAN
NWZ-ZX1
Contents
List of accessories and manuals supplied with your Walkman.
“WALKMAN” (1)
USB cable (1)
Carrying Pouch (1)
Spacer (1)
Quick Start Guide
Headphones are not supplied with your Walkman.
Design and specifications are subject to change without notice.
Related Topic
Using the carrying pouch
Using the spacer
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WALKMAN
NWZ-ZX1
Preinstalled Applications
The following apps are preinstalled on your Walkman. You can start individual applications by tapping on their icons.
The types of preinstalled applications vary depending on the country/region.
A Wi-Fi connection is required to use applications marked with (*1).
For details on applications provided by Google, refer to the websites of the applications.
Music player
Play back music files transferred by Media Go or drag and drop.
Video player
Play back video files by intuitive operations.
Photo viewer
View photos and slide shows.
Original apps
Display a list of Sony applications.
Wi-Fi checker (*1)
Check the Wi-Fi connection status of your Walkman when problems occur with the Wi-Fi connection.
DLNA (*1)
Connect your Walkman to the home network to play back content from another DLNA compatible device (server) on
the Walkman.
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WALKMAN
NWZ-ZX1
What can I do to solve a problem?
If your Walkman does not function as expected, try the following steps to resolve the issue.
1. Check the topic on the issue in “Troubleshooting.”
2. Connect your Walkman to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
3. Press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to
reset your Walkman.
Before resetting your Walkman, check that no song, video, etc. is being played back. You can then reset the
Walkman safely. If you reset the Walkman during playback, the data may be damaged.
4. Check information on the issue in the help of the software having problems.
5. Look up information on the issue on one of the customer support websites.
6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.
Note
No data or settings will be deleted by resetting.
Related Topic
Charging the battery
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Customer support website
If you have any questions or issues with your Walkman, or would like information on compatible items with the
Walkman, visit one of the following websites.
For customers in the USA:
http://www.sony.com/walkmansupport
For customers in Canada:
English
http://www.sony.ca/ElectronicsSupport/
French
http://www.sony.ca/ElectronicsSupport/
For customers in Latin America:
http://www.sony-latin.com/index.crp
For customers in Europe:
http://support.sony-europe.com/dna/wm/
For customers in Asia/Oceania/Middle East/Africa:
English
http://www.sony-asia.com/support
Korean
http://scs.sony.co.kr/walkman/
Simplified Chinese
http://service.sony.com.cn/KB/
Traditional Chinese
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WALKMAN
NWZ-ZX1
Your “WALKMAN” does not operate or the power does not turn on.
Make sure that the power is on. If not, press the button.
If your Walkman contains moisture condensation, wait a few hours to let the Walkman dry out.
If the remaining battery power is low or insufficient, charge the battery.
If your Walkman still does not operate after charging the battery, press and hold the button for about 8 seconds
or press the RESET button with a pen or paper clip, etc. to reset your Walkman.
Related Topic
Parts and controls
Charging the battery
Resetting your “WALKMAN”
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WALKMAN
NWZ-ZX1
Your “WALKMAN” does not work properly.
Your Walkman may not work properly if the USB device (e.g. computer) to which it is connected is turned on or off
without disconnecting the Walkman.
Press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to reset
your Walkman.
Related Topic
Resetting your “WALKMAN”
Notes on use
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WALKMAN
NWZ-ZX1
Cannot unlock the screen lock.
If you have set a pattern and enter the incorrect pattern 5 times successively, [Incorrect pattern] is displayed. You
can unlock the lock screen by tapping [Try again] and retrying or by tapping [Next] and answering the [Security
question] that you set when you created the pattern.
If you have set up a Google account, you can unlock the screen lock by tapping [Answer question] or [Enter Google
account details] to put a checkmark, and then tapping [Next]. Answer the [Security question] or enter your Google
account and password. You need a wireless LAN connection to unlock the screen lock using your Google account.
If you have set a password, you cannot unlock the screen lock if you forget the password. If you forget the
password, it will be considered a repair item not covered by warranty.
Notes on use
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WALKMAN
NWZ-ZX1
Your “WALKMAN” power turns off/screen turns off.
To keep the battery from running out, your Walkman automatically enters playback standby (screen turns off) after a
fixed period of time. You can turn it on by pressing the button.
The screen turns off if there is no operation for the time period set in - [Settings] - [ Display] - [Sleep]. Press
the
button.
Notes on use
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WALKMAN
NWZ-ZX1
The touch screen does not operate properly.
Fingers other than those performing operations may be touching the screen. Operations may not be recognized
properly if other fingers touch the screen while performing operations. Make sure other fingers do not touch the
screen while performing operations.
Notes on use
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WALKMAN
NWZ-ZX1
A drink (water, coffee, etc.) was spilled on your “WALKMAN,” or the “WALKMAN” was washed in the washing
machine.
If you spill a drink on your Walkman or wash it in a washing machine, liquid may get inside the Walkman. Stop using
the Walkman immediately and consult your nearest Sony dealer.
Related Topic
Customer support website
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WALKMAN
NWZ-ZX1
I want to backup the content saved on my “WALKMAN.”
Connect to a computer and copy the files onto the computer.
If you have already deleted content transferred to your Walkman from Media Go, transfer the content again from the
Walkman to Media Go.
Related Topic
Transferring content using Media Go
Transferring content using Explorer or the Finder
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WALKMAN
NWZ-ZX1
Cannot get my current position using the GPS.
Check whether the Wi-Fi position function is disabled, and whether the current positioning information measured
using GPS can be displayed. In the Home screen, tap - [Settings] - [ Location services] - [Google's location
service] and remove the checkmark.
If the current position information cannot be displayed in GPS, go outdoors to a location where the sky can be seen
without obstruction, hold the unit still in the upright position and check whether the current position information can
be displayed. It may take up to 20 minutes to receive GPS positioning information.
Please note that in the following situations, positioning information cannot be obtained.
When your Walkman power is turned off
When you are travelling in a train or car, etc.
When you are inside a building
When there is an electrical appliance next to your Walkman
Related Topic
Enabling/disabling GPS
Setting to search for your current position with a wireless network
Notes on use
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WALKMAN
NWZ-ZX1
An application does not start.
You cannot use some of the applications while your Walkman is connected to a computer as a USB storage. Drag
the status bar, and then tap [Turn off USB storage] on the notification panel. Tap [Turn off USB storage] displayed
on the screen of the Walkman.
Music player, Video player, or Photo viewer may not start while a large amount of data is being processed. Wait until
in the status bar disappears.
Notes on use
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WALKMAN
NWZ-ZX1
I want to find the product name (model name) of my “WALKMAN.”
The model name is the alphabetical name that starts with NW that is printed on the back of your Walkman. If the
Walkman is inside a case, you need to remove it from the case to find the name. If this part of your Walkman has
become faded or scratched and you cannot read the product name, you can also find it in the Walkman instruction
manual or in the setting menu.
Notes on use
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WALKMAN
NWZ-ZX1
An alarm (beep) is heard and the message [Check the volume level] is displayed.
You can turn up the volume beyond the specific level after canceling the alarm and warning.
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WALKMAN
NWZ-ZX1
There is no sound.
Check that the [Master] volume is not set to zero.
Check that the [Music, video, games, & other media] volume is not set to zero.
Check whether the headphone plug is inserted firmly in the headphone jack. Sound will be impaired if the
headphones are not connected properly. Insert the headphone plug until it clicks into place.
If the headphone plug is dirty, wipe it clean with a soft dry cloth.
Check whether the song you want to play back is selected. If it is not selected, select a song on your Walkman.
Sound is not emitted from the headphones connected to the headphone jack when a Bluetooth connection is active.
If there is no sound from a Bluetooth audio device, pairing or connection may not have been completed. Check the
Bluetooth connection.
If the problem still persists after performing the remedies above, press and hold the button for about 8 seconds
or press the RESET button with a pen or paper clip, etc. to reset your Walkman.
Related Topic
Parts and controls
Adjusting the volume
Resetting your “WALKMAN”
Notes on use
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WALKMAN
NWZ-ZX1
Audio or video suddenly stops during playback.
The remaining battery power is low or depleted.
The content may not be supported on your Walkman. Select and play back other content.
When a Bluetooth audio device is connected, check the connection status.
Related Topic
Supported formats
Notes on use
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WALKMAN
NWZ-ZX1
Noise is generated.
When using near a device that emits radio waves such as a mobile phone, move your Walkman away from the
device.
The content such as music, etc. on your Walkman may be corrupted.
Connect your Walkman to a computer, use Media Go, Windows Explorer or Finder to delete the content in which
noise occurs from the Walkman, and transfer the files again from the computer to the Walkman. Do not perform any
other tasks on the computer when transferring tracks to the Walkman. Doing so may cause the data to corrupt.
If the headphone plug is dirty, wipe it clean with a soft dry cloth.
If your Walkman is connected to a Bluetooth audio device, check the connection status.
Related Topic
Deleting content from your “WALKMAN” using Media Go
Deleting content from your “WALKMAN” using Explorer or the Finder
Transferring content using Media Go
Transferring content using Explorer or the Finder
Notes on use
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WALKMAN
NWZ-ZX1
Volume cannot be turned up, or the volume remains low when the playback volume is turned up.
In the Home screen, tap - [Settings] - [ Sound] - [Volumes], and then slide [Music, video, games, & other
media] to increase the volume.
If the AVLS (Volume Limit) setting is activated, deactivate it.
When listening on a Bluetooth audio device, turn up the volume control of the Bluetooth audio device.
If the volume level cannot be adjusted directly on the Bluetooth audio device, increase the volume on your
Walkman.
Related Topic
Parts and controls
Limiting the volume
Adjusting the volume
Using the VOL “+” and “-” buttons
Notes on use
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WALKMAN
NWZ-ZX1
Sound can only be heard from one side of the headphones.
Sound will not be output properly if the headphone plug is not inserted correctly into the jack. Insert the headphone
plug until it clicks into place.
Wires inside the headphone cable may be broken due to unnecessary force, etc. being applied to the cable.
Notes on use
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WALKMAN
NWZ-ZX1
Sound is interrupted or skips.
The sound may be interrupted or skip depending on the environment where your Walkman is used or the settings.
Following the procedures below may reduce the amount of skipping or interruptions.
Close the applications other than the music playback application.
Set the sound settings to OFF.
If you are listening to music using the Bluetooth function, see the articles regarding the Bluetooth function as well.
Related Topic
Setting wireless playback quality
Sound is distorted or broken when a Bluetooth connection is made.
Notes on use
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WALKMAN
NWZ-ZX1
Cannot charge the “WALKMAN.”
Charge the battery within the ambient temperature range of 5 °C to 35 °C.
You need to turn the computer power on in order to charge your Walkman. Check whether the computer is in
standby (sleep) or hibernation status.
Check that the USB cable is properly connected to the USB connector on your computer.
There may be bad electrical contact in the connector. Remove and then reconnect the USB cable.
Use the supplied USB cable.
Your Walkman may not be able to connect properly to your computer when using a USB hub. Connect the Walkman
directly to the USB connector on your computer.
Check whether the operating system and operating system version installed on the computer are compatible with
your Walkman.
The battery may have deteriorated if you have not used your Walkman for more than a year. Contact your nearest
Sony dealer.
If the remedies above do not solve the problem, press and hold the button for about 8 seconds or press the
RESET button with a pen or paper clip, etc. to reset your Walkman, and then connect again using USB.
Related Topic
Parts and controls
Connecting to a computer by USB cable
Resetting your “WALKMAN”
Customer support website
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WALKMAN
NWZ-ZX1
I want to know the battery life of the built-in rechargeable battery.
This will differ depending on the environment where your Walkman is used, but on average the built-in rechargeable
battery can be charged approximately 500 times. The battery life becomes shorter and capacity is reduced as a
result of the number of times it is recharged or used, and the environment in which it is used. When the usable
battery life becomes half the usual time, even after charging the battery fully, the battery should be replaced.
Consult your nearest Sony dealer for more details on the life of the built-in battery.
Related Topic
Customer support website
Notes on use
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WALKMAN
NWZ-ZX1
The rechargeable battery needs to be replaced.
To replace rechargeable batteries, your Walkman needs to be taken apart professionally. Do not take apart the
Walkman by yourself.
Consult your nearest Sony dealer or Sony Service Center for replacement of rechargeable batteries.
Related Topic
Customer support website
Notes on use
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WALKMAN
NWZ-ZX1
The battery duration is short.
If your Walkman is used in an environment that is below 5 °C, the battery life becomes shorter due to characteristics
of the battery. This is not a malfunction.
Charge the battery until it is full.
More battery charge is consumed when the Bluetooth function is used.
More battery charge is consumed when the Wi-Fi function is used.
More battery charge is consumed when the GPS function is used.
You can preserve the battery life and get more use from each charge by changing your Walkman settings and
managing the power appropriately.
Depending on the environment in which your Walkman is used, the battery may deteriorate if it is not used for over a
year. Contact your nearest Sony dealer.
If the usable battery life is half that when new even after sufficiently charging the battery, your battery may have
deteriorated. Contact your nearest Sony dealer.
Related Topic
Charging the battery
Extending the battery life
Customer support website
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NWZ-ZX1
The computer does not recognize your “WALKMAN.”
If the remaining battery power is low, charge the battery.
When you use your Walkman for the first time, or if you have not used the Walkman for a long time, it may take a
few minutes to be recognized by the computer. Check that the computer recognizes the Walkman after you have
connected it to the computer for about 10 minutes.
Make sure that the USB cable is connected to the computer properly and securely.
Use the supplied USB cable.
Your Walkman may not be recognized if connected via a USB hub. Connect the Walkman directly to the USB
connector on your computer.
Make sure that the USB connection is not turned off. Drag the status bar, and then tap [Turn on USB storage] on the
notification panel followed by [Turn on USB storage] then [ON].
Some devices or software may not recognize your Walkman when USB debugging is enabled. Tap , then tap
[Settings] - [ Developer options] - [USB debugging] and uncheck the box.
If the approaches listed above fail to resolve the issue, press and hold the button for about 8 seconds or press
the RESET button with a pen or paper clip, etc. to reset your Walkman then try the USB connection again.
Related Topic
Charging the battery
Connecting to a computer by USB cable
Setting to automatically connect as USB storage
Resetting your “WALKMAN”
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WALKMAN
NWZ-ZX1
Cannot install software to your computer.
Media Go can be also obtained by downloading via the Internet. If you cannot find the “Setup” (or “Setup.exe”) file or
the installation does not start even though you double-clicked the file, download Media Go from the following
website and install it by following the on-screen instructions.
http://mediago.sony.com/enu/
“WALKMAN Guide” is not installed by installing the above data.
If other software is running, it may interfere with the installation. Be sure to quit all other software before installing
this software. Particularly, be sure to disconnect from the Internet and quit security software as it can put a heavy
load on the computer.
There may not be enough free space on the hard drive. Check the amount of free hard drive space required to
install the software, and delete any unnecessary files.
You may not be able to install the software if your account does not have administrator privileges or if you have not
logged in as a computer administrator. Log in using an account with administrator privileges or as the computer's
administrator. Furthermore, if two-byte characters are used in the user name, create a new account using only one-
byte characters in the user name.
A message dialog may be hidden by the install screen making the install process seem stopped. Press and hold the
“Alt” key while pressing the “Tab” key several times. When the dialog is displayed, follow the instructions in the
dialog box.
Related Topic
System requirements
Connecting to a computer by USB cable
Installing Media Go
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NWZ-ZX1
The progress bar on the install screen does not proceed while installing the software. Or, the access lamp of the
hard drive does not light for several minutes.
Wait until the installation is completed, because it is progressing properly. Installation may take 30 minutes or more
depending on the computer used.
Notes on use
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WALKMAN
NWZ-ZX1
Your “WALKMAN” is not recognized by Media Go.
Your Walkman may not be recognized by the computer. Remove and then reconnect the USB cable.
The software may have failed to install correctly. Use the installer to re-install the software. The imported data will
remain untouched.
The USB connection may be off. Drag the status bar, tap [Turn on USB storage] in the notification panel and then
tap [Turn on USB storage] - [OK].
USB debugging may be enabled. Depending on the device and software, your Walkman may not be recognized
when USB debugging is enabled. Tap - [Settings] - [ Developer options] - [USB debugging] and remove the
checkmark.
If the remedies above do not solve the problem, press and hold the button for about 8 seconds or press the
RESET button with a pen or paper clip, etc. to reset your Walkman, and then connect again using USB.
Related Topic
Installing Media Go
Setting to automatically connect as USB storage
Resetting your “WALKMAN”
Notes on use
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WALKMAN
NWZ-ZX1
Data cannot be transferred from the computer to your “WALKMAN.”
Check that the USB cable is properly connected to the computer.
Use the supplied USB cable.
You may not be able to transfer data when using a USB hub. Connect directly to the USB connector on your
computer.
Depending on the device and software, your Walkman may not be recognized when USB debugging is enabled.
Tap - [Settings] - [ Developer options] - [USB debugging] and remove the check mark.
The version of the installed software may be earlier than that of the Media Go version 2.5. Install the newer version
of software other than that bundled.
There is not enough free space in your Walkman, or the number of files has exceeded the maximum number of
transferable files. Delete any unnecessary data to increase free space. See “Maximum recordable number of songs
and time (Approx.)” and “Maximum recordable time of videos (Approx.).”
Songs with a limited playing period or playing count may not be transferred due to restrictions set by copyright
holders. For details on the settings of each audio file, contact the distributor.
Some of the data on your Walkman may be damaged. Return required data to the computer and initialize (format)
the Walkman.
If the software is not compatible with your Walkman, install compatible software and use the compatible software to
transfer data.
You may be attempting to transfer corrupted data. Delete the data that cannot be transferred from the computer,
and import this data into the computer again. Do not perform any other tasks on the computer when transferring
data to your computer. Doing so may cause the data to corrupt.
You may be attempting to transfer a file that is not in playable format. Check the “Supported formats.”
Transferring may be stopped due to noise such as static electricity accumulated in the computer. This happens to
protect data information. Disconnect your Walkman, and then reconnect it.
Related Topic
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WALKMAN
NWZ-ZX1
Only a small amount of data can be transferred to your “WALKMAN” (only a small amount of recording time
available).
There is not enough free memory space on your Walkman. Delete any unnecessary data to increase free space.
If data that cannot be played on your Walkman is stored on the Walkman, fewer songs, videos, and photos can be
transferred. Transfer back to the computer data other than that which you will play on the Walkman to increase the
available space on the Walkman.
Related Topic
Maximum recordable number of songs and time (Approx.)
Maximum recordable time of videos (Approx.)
Notes on use
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WALKMAN
NWZ-ZX1
Your “WALKMAN” becomes unstable while it is connected to the computer.
Your Walkman may be unstable if using a USB hub or USB extension cable. Connect the Walkman directly to the
computer’s USB port.
Notes on use
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WALKMAN
NWZ-ZX1
Cannot pair with a Bluetooth device (cannot register the device).
Pair the devices within the Bluetooth communication range.
If the support profiles are different, your Walkman and Bluetooth device cannot be paired.
Related Topic
Pairing (registering) a Bluetooth device
Deleting a paired Bluetooth device
Notes on use
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WALKMAN
NWZ-ZX1
Cannot connect using the Bluetooth function.
Turn on the Bluetooth device and set it up for Bluetooth communication.
Your Walkman cannot communicate with devices that are not registered. In the Home screen, tap - [Settings]
- [ Bluetooth] and check that the name of the Bluetooth device is displayed in the [Paired devices] list.
Cancel the sleep mode on your Walkman or the connected Bluetooth device.
If the remaining battery power of your Walkman or the Bluetooth device you want to connect with is low or depleted,
charge it.
The registration (pairing) information on your Walkman or the Bluetooth device you want to connect with might have
been deleted. Place the Walkman and the Bluetooth device within 1 meter of each other and turn on the Bluetooth
device. In the Home screen of the Walkman, tap - [Settings] - [ Bluetooth], and then select the name of the
Bluetooth device you want to connect with from the list.
Make sure the Bluetooth audio device supports A2DP profile.
If your Walkman and the Bluetooth device are too far from each other, a Bluetooth connection may not be
established or may be interrupted. Place the Walkman and Bluetooth device closer.
Related Topic
Connecting to a Bluetooth device
Pairing (registering) a Bluetooth device
Notes on use
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WALKMAN
NWZ-ZX1
The screen to enter the passkey appears when a Bluetooth connection is made.
A passkey may need to be entered when establishing a connection with certain Bluetooth devices. Enter the same
passkey on your Walkman and the Bluetooth device. The passkey on the Walkman is “0000.” Refer to the manual
for your Bluetooth device for instructions on how to enter the passkey on the Bluetooth device.
Notes on use
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WALKMAN
NWZ-ZX1
Cannot hear sound from the connected Bluetooth audio device.
Check the volume on the connected Bluetooth audio device.
It may not be possible to adjust the volume of certain Bluetooth audio devices. Turn up the volume of your
Walkman.
Make sure your Walkman starts playback.
Turn on the connected Bluetooth device and make sure the Bluetooth function is activated.
Make sure the Bluetooth connection is not severed.
If your Walkman does not recognize playback operations on the Bluetooth audio device, the profile of the connected
Bluetooth audio device may not support AVRCP. Perform the operations on the Walkman.
Related Topic
Connecting to a Bluetooth device
Notes on use
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WALKMAN
NWZ-ZX1
Cannot change the volume when a Bluetooth connection is made.
The volume may not be adjusted on some Bluetooth audio devices. Adjust the volume on your Walkman.
Related Topic
Using the VOL “+” and “-” buttons
Adjusting the volume
Notes on use
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WALKMAN
NWZ-ZX1
Sound is distorted or broken when a Bluetooth connection is made.
A device using the 2.4 GHz frequency, such as a wireless LAN device, cordless telephone, or microwave oven, may
disturb the Bluetooth connection. Use your Walkman and connected Bluetooth audio device away from these
electronic devices.
Bluetooth communication is obstructed by, for example, metal, walls or people. Remove any obstructions or change
the location to enable proper communication.
The stability of communication depends on the bit rate setting and the usage environment.
The following measures may improve the connection status.
Place your Walkman and the Bluetooth device close to each other.
Set [Wireless playback quality] to [Prioritize connection].
Turn off the Wi-Fi function.
Related Topic
Setting sound quality yourself
Sound is interrupted or skips.
Notes on use
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WALKMAN
NWZ-ZX1
Sound enhancements are disabled when a device is connected by Bluetooth.
Sound enhancements may not be enabled. Set [Sound enhancements] to [ON].
Related Topic
Setting sound enhancements
Notes on use
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WALKMAN
NWZ-ZX1
Noise is generated when a Bluetooth connection is made.
The Bluetooth connection may be broken. End the Bluetooth connection and reestablish it.
You may hear noise in certain usage environments. Change the location, end the Bluetooth connection, and
reestablish it.
You may hear noise from only one side of the headphones, depending on the connection status. End the Bluetooth
connection and reestablish the connection.
Notes on use
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WALKMAN
NWZ-ZX1
Cannot listen to music with one-touch.
Slowly move your Walkman over the N-mark of the Bluetooth device.
If your Walkman is in a case, pairing may not be set. Remove the case.
Depending on the Bluetooth audio device, the NFC function or the power may need to be turned on. Refer to the
operating instructions of the Bluetooth device for details.
Tap - [Settings] - [More] and check that [NFC] is checked.
Related Topic
Making a Bluetooth connection using the NFC function
Notes on use
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WALKMAN
NWZ-ZX1
Cannot connect to a Wi-Fi network.
To connect to a Wi-Fi network, you need to subscribe to an Internet service provider and to obtain access to the
Internet via wireless LAN.
For details on how to connect to a Wi-Fi network, see “Connecting to a Wi-Fi Network.”
If you have configured the Wi-Fi settings correctly and still cannot connect to any Wi-Fi network, take the following
measures.
Check the connection using the [Wi-Fi checker].
Restart the Wi-Fi function.
Restart your Walkman.
Restart the access point (router).
Re-enter the encryption key for the Wi-Fi settings.
Reset your Walkman.
Initialize your Walkman data.
Related Topic
Connecting to a Wi-Fi network
Notes on use
4-475-926-12(1)
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WALKMAN
NWZ-ZX1
I want to turn the Wi-Fi function off at the same time the “WALKMAN” screen is turned off.
Tap in [Wi-Fi], and then tap [Advanced] - [Keep Wi-Fi on during sleep] and tap the desired settings.
Notes on use
4-475-926-12(1)
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WALKMAN
NWZ-ZX1
Your “WALKMAN” gets warm.
Depending on the way to use your Walkman, the Walkman may become warm while the battery is being charged or
an application is in use. This is not a malfunction.
Notes on use
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