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22
23
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Custo-
mer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The coee is not hot. The cups were not preheated.
The infuser has cooled down because 2/3
minutes have elapsed since the last cof-
fee was made.
Heat the cups by rinsing them in hot wa-
ter or leaving them to rest for at least 20
minutes on the cup warmer tray.
Before making coee, heat the infuser by
pressing the button (C4).
The coee is not creamy enough . The coee is ground too coarsely.
Wrong type of coee
Turn the grinding adjustment knob one
click anticlockwise towards “1” while the
coee mill is in operation.
makers.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment knob one
click clockwise towards the 7 while the
coee mill is in operation.
Continue one click at a time until coee
delivery is satisfactory.
The eect is only visible after delivering
two coees.
The coee is delivered too quickly. The coee is ground too coarsely. Turn the grinding adjustment knob one
click anticlockwise towards “1” while the
coee mill is in operation.
Avoid turning the grinding adjustment
knob excessively otherwise when you
select 2 cups, the coee may be delivered
a drop at a time.
The eect is only visible after delivering
two coees.
Coee does not come out of one of the
spouts.
The spouts are blocked. Clean the spouts with a toothpick (g.
26).
The coee does not come out of the
spouts, but from around the service door
(A2).
The holes in the spouts are clogged with
dry coee dust.
The coee guide (A3) inside the service
door is blocked and cannot swing.
If necessary, remove coee deposits
with a toothpick, sponge or sti bristled
kitchen brush.
Thoroughly clean the coee guide (A3),
particularly near the hinges.
Water comes out of the spouts instead of
coee.
The pre-ground coee may be blocked in
the funnel (A17).
Clean the funnel (A17) with a wooden
or plastic fork, clean the inside of the
appliance.
The milk does not come out of the milk
spout (B5).
The intake tube is not inserted or is inser-
ted incorrectly.
Insert the intake tube (B4) in the rubber
washer in the milk container lid (g. 20).
The milk is not well frothed. The milk container lid is dirty.
The frothed milk regulator is not positio-
ned correctly.
Clean the milk container lid as described
in the section “Cleaning the milk contai-
ner”.
Adjust following the instructions in the
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