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[285] Troubleshooting Troubleshooting Printing
Images are printed with both edges cut off.
Depending on your printer, the left, right, top, and bottom edges of the image may be cut
off. Especially when you print an image shot with [ Aspect Ratio] set to [16:9], the
lateral end of the image may be cut off.
When printing images using your printer, cancel the trimming or borderless settings of the
printer. Consult the printer manufacturer as to whether the printer provides these
functions or not.
When you print images at a shop, ask the shop whether they can print the images without
cutting off both edges.
[286] Troubleshooting Troubleshooting Printing
You cannot print images with the date.
If you set [ Write Date] to [On], you can print still images with the date. Note that you
cannot delete the date from the image on the camera.
If you want to print images with the date, use [Print Setting] under [Specify Printing].
You can print images with the date superimposed if the printer or the software can
recognize Exif information. For compatibility with Exif information, consult the
manufacturer of the printer or the software.
Using PlayMemories Home, you can print images with the date without recording the
date.
When you print images at a shop, images can be printed with the date if you ask them to
do so.
[287] Troubleshooting Troubleshooting Others
The lens gets fogged.
Moisture condensation has occurred. Turn off the product and leave it for about an hour
before using it.
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