User manual Refrigerator
01 Wi-Fi connection indicator ()
NOTE: You can control and monitor your refrigerator through the SmartThings app. For more information, see the SmartThings section.
02 Ferment (Top / Middle / Bottom compartment) / Turn off (Top / Middle / Bottom compartment)
| Ferment |
Unlock the main panel and press Ferment of the desired compartment to select a ferment mode for kimchi.
|
| Turn off (3 sec) |
Unlock the main panel and press and hold Ferment of the desired compartment for 3 seconds to turn off the selected compartment.
|
03 Progress indicator
The number of remaining days of the selected Ferment or Preserve mode is displayed.
NOTE: The remaining days are only displayed for some of the Preserve modes.
04 Preserve (Top / Middle / Bottom compartment) / Peak Demand Off (Middle compartment)
| Preserve |
Unlock the main panel and press Preserve to select the desired Preserve mode.
|
| Peak Demand Off (3 sec) | Unlock the main panel and press and hold Preserve of the middle compartment for 3 seconds to turn off the Peak Demand function. |
05 Peak Demand Off indicator
The icon turns on when the Peak Demand function turns off, turns off when the Peak Demand function is on.
06 Lock
With the main panel unlocked, press Lock to lock the main panel. The blue LED indicator on the button turns on when the panel is locked. With the main panel locked, press and hold Lock for 3 seconds to unlock the main panel. The blue LED indicator on the button turns off when the panel is unlocked.
07 Cooling Off
Cooling Off mode (also called Shop mode) is designed for use by retailers when they are displaying refrigerators on a retail floor.
In Cooling Off mode, the refrigerator’s fan motor and lights operate normally, but the compressors do not run, so neither the refrigerator nor the freezer becomes cold. To enter or exit the Cooling Off mode, press and hold Ferment, Preserve (top compartment) and Lock simultaneously for 5 seconds. When the Cooling Off mode is on, the refrigerator chime sounds, and the refrigerator shows “0”, “F”, and “F” on the progress indicator.
NOTE
1. Press and hold Lock for 3 seconds to unlock the main panel.
2. Press Ferment of the desired compartment to select the desired Ferment mode.
3. Press Lock to lock the main panel.
4. The number of remaining days of the selected Ferment mode is shown on the progress indicator.
5. Once the fermenting process has finished, the refrigerator will enter the Regular-Cold mode. At this point, you will be able to enjoy the fresh taste of aged kimchi.
You may select one of the fridge modes available to store items such as foods, vegetables, fruits, or beverages.
You may select one of the freezer modes available to store items such as frozen foods, meat, or fish.
You may select one of the fresh modes available to store items such as grains, potatoes/ bananas, and wine.
CAUTION: Do not store anything in the compartment that has turned off.
Turning on the compartment
To turn on the compartment again, press Ferment or Preserve of the corresponding compartment.
Using the SMART GRID (Demand Response) Function
This feature monitors energy prices and demand information from your utility company and sends notifications to the refrigerator to run high energy consuming tasks during offpeak times when electricity costs and demand are lower.
If the refrigerator receives a control signal from the utility company, the refrigerator will display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power consumption according to the level.
[Exception condition] The DAL and TALR control signals from a utility company work as long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the refrigerator will operate in Delay Appliance Load (Display:L3) or Temporary Appliance Load Reduction (Display:L4) mode.
To check the MAC address
Peak Demand Off
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can turn off the Peak Demand function. When you turn off the Peak Demand function, the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company.
Turning off the Peak Demand function
Using the Energy Management Function
The Energy Management function enables you to control and monitor your Energy Management refrigerator using the SmartThings app for your convenience.
NOTE: To use the Energy Management refrigerator functions, you have to install the corresponding app first.
1. Operational Status
2. Energy Consumption Reporting
3. Delay Defrost Capability
To change the time setting for the Delay Defrost Capability: You can change the time setting for the Delay Defrost Capability on the app.
Top compartment
Upper shelf
To remove the shelf, hold the front of the shelf with one hand, and support the back of the shelf with the other hand. Then, pull the shelf to remove.
Check for the correct sides before inserting the shelves back into the place.
CAUTION: Do not put the shelves upside down or reverse the front and back. The metallic/tempered glass shelves are heavy. Be careful when handling them. Mai
Top compartment drawer/lower shelf (applicable models only)
Top compartment Airtight Crisper (applicable models only)
1. Pull the top compartment drawer.
2. Push the cover on the drawer to the back, and then spread the part with the rollers outward to separate the cover from the drawer.
3. After the cleaning, align the rollers on the cover and the drawer as shown in the figure and then pull the cover forward to put them back together.
CAUTION: Dropping the metallic plate can cause an injury
Middle compartment
Middle compartment basket
Fully open the middle compartment door, and then lift the basket from the front side to remove.
Bottom compartment
Bottom compartment basket
Fully open the bottom compartment door, and then lift the basket from the front side to remove.
Deodorizer
Top compartment Airtight Crisper (applicable models only)
Middle and bottom compartment
Interior and exterior
WARNING:
Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.
Rear panel
To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.
CAUTION: Do not remove the rear panel cover. Electric shock may occur.
The rear of the refrigerator
Remove dust using a vacuum cleaner once a year to improve the product's efficiency.
Deodorizing the refrigerator
Place used coffee grounds inside the refrigerator to effectively remove foul odors
Kimchi containers
WARNING
CAUTION
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING: The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.
Temperature
|
Symptom |
Possible causes |
Solution |
|
Fridge/freezer does not operate. Fridge/freezer temperature is warm. |
• Power cord is not plugged in properly. |
• Properly plug in the power cord. |
|
• Temperature control is not set correctly. |
• Set the temperature lower. |
|
|
• Refrigerator is located near a heat source or direct sunlight. |
• Keep the refrigerator away from direct sunlight or a heat source. |
|
|
• Not enough clearance between refrigerator and nearby walls or cabinets. |
• Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets. |
|
|
• Energy Saver mode is activated. |
• Deactivate Energy Saver mode. |
|
|
• The refrigerator is overloaded. Food is blocking the refrigerator vents. |
• Do not overload the refrigerator. Do not allow food to block vents. |
|
|
An alarm sounds. |
• Door is not closed properly. |
• Check the door and close it properly. |
|
The main panel does not work. |
• Main panel is locked. |
• Press and hold Lock for 3 seconds to unlock the main panel, and then try again. |
|
Strange code is displayed on the progress indicator / The progress indicator blinks |
• Abnormal temperature detected. |
• Please consult a Samsung Customer Care Center. |
|
Fridge/freezer is over-cooling. |
• Temperature control is not set correctly. |
• Set the temperature higher. |
| Interior wall is hot. |
• Refrigerator has heat-proof piping in the interior wall. |
• To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure. |
Odors
|
Symptom |
Possible causes |
Solution |
|
Refrigerator has odors. |
• Spoiled food. |
• Clean the refrigerator and remove any spoiled food. |
|
• Food with strong odors. |
• Make sure strong smelling food is wrapped airtight. |
Frost
|
Symptom |
Possible causes |
Solution |
|
Frost around the vents. |
• Food is blocking the vents. |
• Make sure no food blocks the refrigerator vents. |
|
Frost on interior walls. |
• Door is not closed properly. |
• Make sure food does not block the door. Clean the door gasket. |
Condensation
|
Symptom |
Possible causes |
Solution |
|
Condensation forms on the interior walls. |
• If door is left open, moisture enters the refrigerator. |
• Remove the moisture and do not leave a door open for extended periods of time. |
|
• Food with high moisture content. |
• Make sure food is wrapped airtight. |
SmartThings
|
Symptom |
Action |
|
Could not find “SmartThings" in the app market. |
• The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). |
|
The SmartThings app fails to operate. |
• The SmartThings app is available for applicable models only. • The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. |
|
The SmartThings app is installed but is not connected to my refrigerator. |
• You must log into your Samsung account to use the app. • Make sure that your router is operating normally. • If you have not connected your refrigerator to the SmartThings App after the app was installed, you must make the connection using the device registration function of the app. |
|
Could not log into the app. |
• You must log into your Samsung account to use the app. • If you don't have a Samsung account, follow the app's onscreen instructions to create one. |
|
An error message appears when I try to register my refrigerator. |
• Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. |
|
The SmartThings app is successfully connected to my refrigerator but does not run. |
• Exit and restart the SmartThings app or disconnect and reconnect the router. • Unplug the power cord of the refrigerator, and then plug it in again after 1 minute. |
Smart Grid
|
Symptom |
Action |
|
What Do I Need to use the Energy Management and Smart Grid functions? |
To use the SMART GRID (Demand Response) and Energy Management functions on your refrigerator, you need the following: Devices • Wireless access point (router) • Samsung Energy Management-supported refrigerator • Smartphone Registration • Connect your refrigerator to your home Wi-Fi network. • Register for the EMS service with your electric company that has an EMS (Energy Management System) supporting SEP (Smart Energy profile). Application • Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. |
|
Why isn't the Energy Management function working normally? |
• Make sure that your home router is operating normally with proper Internet service and connection. • Make sure that the refrigerator is connected to the AP. Checkpoints • Connect your smartphone to the router (AP, Access Point), and then check if you can browse the Internet on the smartphone. • Check if the Wi-Fi icon on the refrigerator's display is on. If not, connect the refrigerator to the AP. |
|
Why isn't the Delay Defrost Capability working normally? |
• Make sure that your home router is operating normally with proper Internet service and connection. • Make sure that the refrigerator does not display L3 or L4 on the display panel. |
These sounds are normal.
Additionally, the document applies to other Samsung models: RQ48T9432T1