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15
English
Warranty
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, , or to order
accessories or replacement parts, call toll-
free at 1-800-541-6390 or write to:
Customer Satisfaction Center,
KitchenAid Portable Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Stand Mixer
for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
1 Year Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards of
KitchenAid that, if your Stand Mixer should
fail within the rst year of ownership,
KitchenAid will arrange to deliver an identical
or comparable replacement to your door
free of charge and arrange to have your
original Stand Mixer returned to us. Your
replacement unit will also be covered by
our one year limited warranty. Please follow
these instructions to receive this quality
service.
If your Stand Mixer should fail within the rst
year of ownership, simply call our toll-free
Customer Satisfaction Center at
1-800-541-6390 Monday through Saturday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
(No P.O. Box numbers, please.)
When you receive your replacement Stand
Mixer, use the carton and packing materials
to pack up your original Stand Mixer. In the
carton, include your name and address on a
sheet of paper along with a copy of the proof
of purchase (register receipt, credit card slip,
etc.).
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards of the
KitchenAid
®
brand that, if your Stand Mixer
should fail within the rst year of ownership,
KitchenAid Canada will replace your Stand
Mixer with an identical or comparable
replacement. Your replacement unit will also
be covered by our one year limited warranty.
Please follow these instructions to receive
this quality service.
If your Stand Mixer should fail within the
rst year of ownership, take the Stand Mixer
or ship collect to an Authorized KitchenAid
Service Centre. In the carton include your
name and complete shipping address
along with a copy of the proof of purchase
(register receipt, credit card slip, etc.). Your
replacement Stand Mixer will be returned
prepaid and insured. If you are unable to
obtain satisfactory service in this manner call
our toll-free Customer Interaction Centre at
1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
W10410027A_.indd 15 12/15/11 11:40 AM
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