User Manual Widex MOMENT BTE 13 D Hearing Aid

Documents for Widex MOMENT BTE 13 D

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User Manual

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User Manual

For MOMENT BTE 13 D. Also, The document are for others Widex models: MBB3D

USER INSTRUCTIONS

THE WIDEX MOMENT™ FAMILY

MBB3D model

BTE

(Behind-the-ear)

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Summary of Contents for Widex MOMENT BTE 13 D:

IMPORTANT SAFETY INFORMATION7
- Read these pages carefully before you begin using your hearing aid.Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections.Contact your doctor or hearing care professional immediately if you suspect you may have an ear infection or an allergic reaction.Contact your hearing care professional if the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like.Remove your hearing aids before showering, swimming or using a hair dryer.Do not wear your hearing aids when applying perfume, spray, gels, lotion or cream.Do not dry your hearing aid in a microwave oven - this will ruin it.Never use other peopleâs hearing aids and never allow others to use yours, as this could damage your hearing.Never use your hearing aids in environments where there may be explosive gases, such as in mines, etc.Keep hearing aids, their parts, accessories and batteries away from children and mentally disabled people.Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired.Your hearing aids contain radio communication technology. Always observe the environment in which you are using them. If any restrictions apply, you must take precautions to comply with these.Your device has been designed to comply with international electromagnetic compatibility standards. However, it cannot be excluded that it may cause interference with other electrical equipment. If you experience interference, keep a distance to other electrical equipment.Please note that streaming sound to your hearing aids at a high volume can prevent you from hearing other important sounds such as alarms and traffic noise. In such situations make sure to keep the volume of the streamed sound at a suitable level. Your hearing aid is very powerful and it can play sounds that exceed a level of 132 dB. There may therefore be a risk of damaging your remaining hearing.Do not expose your hearing aids to extreme temperatures or high humidity, and dry them quickly if they get wet, or if you perspire heavily.There is a risk of explosion if you replace the battery with an incorrect type.7
  - Read these pages carefully before you begin using your hearing aid.Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections.Contact your doctor or hearing care professional immediately if you suspect you may have an ear infection or an allergic reaction.Contact your hearing care professional if the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like.Remove your hearing aids before showering, swimming or using a hair dryer.Do not wear your hearing aids when applying perfume, spray, gels, lotion or cream.Do not dry your hearing aid in a microwave oven - this will ruin it.Never use other peopleâs hearing aids and never allow others to use yours, as this could damage your hearing.Never use your hearing aids in environments where there may be explosive gases, such as in mines, etc.Keep hearing aids, their parts, accessories and batteries away from children and mentally disabled people.Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired.Your hearing aids contain radio communication technology. Always observe the environment in which you are using them. If any restrictions apply, you must take precautions to comply with these.Your device has been designed to comply with international electromagnetic compatibility standards. However, it cannot be excluded that it may cause interference with other electrical equipment. If you experience interference, keep a distance to other electrical equipment.Please note that streaming sound to your hearing aids at a high volume can prevent you from hearing other important sounds such as alarms and traffic noise. In such situations make sure to keep the volume of the streamed sound at a suitable level. Your hearing aid is very powerful and it can play sounds that exceed a level of 132 dB. There may therefore be a risk of damaging your remaining hearing.Do not expose your hearing aids to extreme temperatures or high humidity, and dry them quickly if they get wet, or if you perspire heavily.There is a risk of explosion if you replace the battery with an incorrect type.7
YOUR HEARING AID9
- Welcome9
CONDITIONS FOR USE11
DAILY USE13
THE BATTERY15
- Use a type 13 zinc-air battery for your hearing aid.Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional.NOTECheck that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected.Never attempt to recharge your hearing aid batteries, as they could explode.Never leave a dead battery in the hearing aids while storing them. It could leak and ruin your hearing aid.Dispose of used batteries as indicated on the packaging and take note of the expiry date.Low battery indicationWhen the battery is flat, a sound signal will play. If the battery drains suddenly there may however be no warning. We recommend carrying a spare battery with you wherever you go.Changing the batteryTo change the battery, do as follows:Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds.Use the nail grip to gently swing the battery door open and remove the old battery.Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly.If you are not using the hearing aid for a few days, remove the battery.NOTEAvoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.Tamper-resistant battery drawerIf the hearing aid is going to be used by a child or a mentally disabled person, you can ask your hearing care professional to provide it with a tamper-resistant battery drawer.To open battery drawer, use the special tool you've received, and do as illustrated.15
CUSTOMIZATION18
PAIRING YOUR HEARING AID AND SMARTPHONE24
- To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows:1.Restart your hearing aids by opening and closing the battery compartment.2.Keep the hearing aids close to your phone and follow the instructions on your phone.3.The hearing aids and smartphone are now ready to use.NOTEYour hearing aids are only in pairing mode for three minutes after you restart them. You might need to restart them again if you didn't pair them in time.24
  - To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows:1.Restart your hearing aids by opening and closing the battery compartment.2.Keep the hearing aids close to your phone and follow the instructions on your phone.3.The hearing aids and smartphone are now ready to use.NOTEYour hearing aids are only in pairing mode for three minutes after you restart them. You might need to restart them again if you didn't pair them in time.24
- Compatability with smartphones24
  - You can see a list of compatible smartphones, tablets, etc. at this website:https://global.widex.com.24
CLEANING25
- Tools25
  - You will receive the following cleaning tools with your hearing aid:1.Cloth2.Brush3.Long wax-removing tool4.Short wax-removing tool5.Battery magnet25
- Cleaning25
  - Cleaning your hearing aid every day will make it more efficient and more comfortable to wear.Wipe the hearing aid with a soft cloth (for example the cloth you received from your hearing care professional).If the microphone openings are blocked, contact your hearing care professional.Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right for you.When not in use leave the battery compartment open to ventilate the hearing aid. For information on how to clean your ear-set, see the ear-set manual.Do not use any kind of liquid or disinfectant to clean your hearing aid.Clean and inspect your hearing aid every day after use to check that it is not broken. If the hearing aid breaks while you are wearing it, leaving small fragments in your ear canal, contact your doctor. Never try to take out the fragments yourself.25
ACCESSORIES27
- You can use various accessories with your hearing aid. Ask your hearing care professional to find out if you can benefit from these.NameUseRC-DEXremote controlTV-DEXfor listening to TV and audioPHONE-DEX 2*for easy landline useFM+DEXfor streaming audio and FM signalsT-DEXfor connecting hearing aids to mobile phones via a telecoilCOM-DEXfor wireless connection to mobile phones and other devices via BluetoothCOM-DEX Remote Micfor helping hearing aid users hear speech in difficult listening situationsTV PLAYfor direct TV streamingMOMENT APPfor using your smartphone to control your hearing aids*Available in some countries only.27
  - You can use various accessories with your hearing aid. Ask your hearing care professional to find out if you can benefit from these.NameUseRC-DEXremote controlTV-DEXfor listening to TV and audioPHONE-DEX 2*for easy landline useFM+DEXfor streaming audio and FM signalsT-DEXfor connecting hearing aids to mobile phones via a telecoilCOM-DEXfor wireless connection to mobile phones and other devices via BluetoothCOM-DEX Remote Micfor helping hearing aid users hear speech in difficult listening situationsTV PLAYfor direct TV streamingMOMENT APPfor using your smartphone to control your hearing aids*Available in some countries only.27
TROUBLESHOOTING28
- These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional.ProblemPossible causeSolutionThe hearing aid is completely silentIt is not turned onMake sure the battery drawer is completely closedThe battery does not workInsert a new batteryThe hearing aid volume is not powerful enoughYour ear is blocked by earwaxContact your doctorYour hearing may have changedContact your hearing care professional/doctorThe hearing aid whistles continuouslyYour ear is blocked by earwaxContact your doctorYour two hearing aids are not working in synchronyThe connection between the hearing aids is lostTurn them off and on againThe hearing aids do not respond with a corresponding change in volume or program to the control devicea. The device is used beyond the transmission rangeb. Strong electromagnetic interference in the vicinityc. The device and the hearing aids are not matcheda. Move the device closer to the hearing aids.b. Move away from known source of EM interferencec. Check with your hearing care professional to make sure the device is matched with hearing aidsYou hear âinterruptedâ speech (on and off) from the hearing aids or no speech (muted) from the opposite hearing aid.a. The battery in one of the hearing aids has expiredb. Strong electromagnetic interference in the vicinitya. Replace battery in one or both hearing aidsb. Move away from known sources of interferenceNOTEThis information covers only the hearing aid. See the "Ear-sets for Widex hearing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.28
  - These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional.ProblemPossible causeSolutionThe hearing aid is completely silentIt is not turned onMake sure the battery drawer is completely closedThe battery does not workInsert a new batteryThe hearing aid volume is not powerful enoughYour ear is blocked by earwaxContact your doctorYour hearing may have changedContact your hearing care professional/doctorThe hearing aid whistles continuouslyYour ear is blocked by earwaxContact your doctorYour two hearing aids are not working in synchronyThe connection between the hearing aids is lostTurn them off and on againThe hearing aids do not respond with a corresponding change in volume or program to the control devicea. The device is used beyond the transmission rangeb. Strong electromagnetic interference in the vicinityc. The device and the hearing aids are not matcheda. Move the device closer to the hearing aids.b. Move away from known source of EM interferencec. Check with your hearing care professional to make sure the device is matched with hearing aidsYou hear âinterruptedâ speech (on and off) from the hearing aids or no speech (muted) from the opposite hearing aid.a. The battery in one of the hearing aids has expiredb. Strong electromagnetic interference in the vicinitya. Replace battery in one or both hearing aidsb. Move away from known sources of interferenceNOTEThis information covers only the hearing aid. See the "Ear-sets for Widex hearing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.28
REGULATORY INFORMATION30
- EU directives30
  - Directive 2014/53/EU30
  - Information regarding disposal30
- FCC and ISED statements31
SYMBOLS34
- Symbols commonly used by WSAUD A/S in medical device labelling (labels/IFU/etc.)SymbolTitle/DescriptionManufacturerThe product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.Catalogue numberThe productâs catalogue (item) number.Consult instructions for useThe user instructions contain important cautionary information (warnings/precautions) and must be read before using the product.Warning Text marked with a warning symbol must be read before using the product.WEEE markâNot for general wasteâ. When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.CE mark The product is in conformity with the requirements set out in European CE marking directives.RCM markThe product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand markets.34
  - Symbols commonly used by WSAUD A/S in medical device labelling (labels/IFU/etc.)SymbolTitle/DescriptionManufacturerThe product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.Catalogue numberThe productâs catalogue (item) number.Consult instructions for useThe user instructions contain important cautionary information (warnings/precautions) and must be read before using the product.Warning Text marked with a warning symbol must be read before using the product.WEEE markâNot for general wasteâ. When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.CE mark The product is in conformity with the requirements set out in European CE marking directives.RCM markThe product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand markets.34

File type: PDF

File name: 92785011_moment-bte-13-d.pdf

File size: 383.24 KB

File Language: English

Pages: 36

Author: Widex

File created: 2020-11-10

Published: 2021-10-26

Updated: 2023-05-18

Verified by Clementina Bode on 2023-05-18

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Specifications

Brand: Widex

Model: MOMENT BTE 13 D

Category: Headphones

See other models: MOMENTBTE 312 MOMENT MRIC R D MOMENT M-CIC-M/M-CIC-M TR MOMENT CIC / CIC TR MOMENT CUSTOM

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