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26 TROUBLESHOOTING
Wi-Fi Network
Problem Possible Cause Solutions
Your home
appliance and
smartphone is not
connected to the
Wi-Fi network.
The password for the Wi-Fi
that you are trying to connect
to is incorrect.
Find the Wi-Fi network connected to your smartphone
and remove it, then register your appliance on
SIGNATURE KITCHEN SUITE application.
Mobile data for your
smartphone is turned on.
Turn off the mobile data of your smartphone and
register the appliance using the Wi-Fi network.
The wireless network name
(SSID) is set incorrectly.
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
The router frequency is not
2.4 GHz.
Only a 2.4 GHz router frequency is supported. Set the
wireless router to 2.4 GHz and connect the appliance
to the wireless router. To check the router frequency,
check with your Internet service provider or the router
manufacturer.
The distance between the
appliance and the router is
too far.
If the distance between the appliance and the router
is too far, the signal may be weak and the connection
may not be configured correctly. Move the location of
the router so that it is closer to the appliance.
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