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English
11
CONSUMER SERVICE
n If you have additional questions, please call our Consumer Service
Department.
n It is helpful to have the product available at the time of your call and to
know the reference number that can generally be found on the base of the
product.
USA
Online www.krups.com
Phone 1-800-395-8325
Hours* Monday – Thursday from 8:30 a.m. – 5:00 p.m. (EST),
Friday 8:30 a.m. – 4:00 p.m. (EST)
Letters should be addressed to : Groupe SEB – Consumer Service
2121 Eden Road
Millville NJ, 08332
Only letters can be accepted. Packages without a return authorization number
will be refused.
CANADA
Phone 1-800-418-3325
Hours* Monday – Friday 8:30 a.m. – 4:30 p.m. (EST)
Letters should be addressed to Groupe SEB Canada Inc.
345 Passmore Avenue
Toronto, Ontario
Canada, M1V 3N8
*Please note hours are subject to change.
LIMITED WARRANTY
TWO YEARS LIMITED WARRANTY
n The manufacturer warrants this product to be defect free in material and
workmanship for a period of two years from the date of purchase. Defective
products may be returned by the original purchaser or any subsequent
owner within the warranty period, postage pre-paid together with proof of
purchase (register receipt) to an authorized Krups return facility.
n If product is returned without proof of purchase it will be reviewed based
on the manufacturing production week and year to determine warranty
coverage.
n Defective products will be replaced at no charge including return postage if
it falls within the warranty timeframe.
n The warranty does not apply to any unit that has been tampered with, nor
to damages incurred through improper use and care, faulty packing or
mishandling by any common carrier.
notice_krups_beertender_nafta.indd 11 10/08/10 11:49:12
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