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My music cuts out or my headphones do not stay connected
When using a Venu 2 series device connected to headphones using Bluetooth technology, the signal is
strongest when there is a direct line of sight between the device and the antenna on the headphones.
• If the signal passes through your body, you may experience signal loss or your headphones may become
disconnected.
• It is recommended to wear your headphones with the antenna on the same side of your body as your Venu 2
series device.
• Since headphones vary by model, you can try moving the watch to your other wrist.
My device is in the wrong language
You can change the device language selection if you have accidently selected the wrong language on the
device.
1 Hold .
2 Select .
3 Scroll down to the last item in the list, and select it.
4 Scroll down to the second item in the list, and select it.
5 Select your language.
My device does not display the correct time
The device updates the time and date when it syncs with your smartphone or when the device acquires GPS
signals. You should sync your device to receive the correct time when you change time zones, and to update for
daylight saving time.
1 Hold , and select > System > Time.
2 Verify the Auto option for Time Source is enabled.
3 Select Time Sync.
Your device automatically starts syncing the time with your smartphone.
4 To sync time using satellite signals, select Use GPS, go outdoors to an open area with a clear view of the
sky, and wait while the device acquires satellite signals.
Maximizing Battery Life
You can do several things to extend the life of the battery.
• Turn on Battery Saver (Battery Manager, page 43).
• Stop using the Always On display timeout option, and select a shorter display timeout (Display Settings,
page 45).
• Reduce the display brightness (Display Settings, page 45).
• Switch from a live watch face to a watch face with a static background (Changing the Watch Face, page 38).
• Turn off Bluetooth technology when you are not using connected features (Turning Off the Bluetooth
Smartphone Connection, page 5).
• Turn off activity tracking (Activity Tracking Settings, page 19).
• Limit the smartphone notifications the device displays (Managing Notifications, page 5).
• Stop broadcasting heart rate data to paired Garmin devices (Broadcasting Heart Rate to Garmin Devices,
page 14).
• Turn off wrist-based heart rate monitoring (Turning Off the Wrist-based Heart Rate Monitor, page 15).
• Turn off automatic pulse oximeter readings (Changing the Pulse Oximeter Tracking Mode, page 17).
52 Troubleshooting
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