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9
Troubleshooting
• Turn o the equipment before carrying out maintenance on the machine or when checking that its parts are in proper working
order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this cordless window vacuum. Contact Snow Joe
®
+
Sun Joe
®
if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless window
vacuum. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
AJWV100 USB charger + cable
AJWV100-USBCHARGER
ModelAccessories Item
2
1
AJWV100 replacement squeegee blade AJWV100-SQGBLD
Problems Possible Cause Possible Solution
Machine refuses
to start
• Flat battery
• Overheating protection is on
• On/O button is damaged
• Charge the battery.
• Wait for a while until the unit is cool down and resume
working
• Contact the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
• Clear the waste water tank
• Charge the battery
• Contact the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
• Shut down the unit. Wait for a while until the unit is cool
down before resuming working
• Clear the waste water tank
• Waste water tank is full
• Battery power is low
• The airow is blocked
• The unit works continuous for too
long
• Waste water tank is full
Vacuum force drops
Motor housing is hot
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