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ENGLISH
TROUBLESHOOTING | 13
• Is the Countertop Oven plugged into
a grounded 3 prong outlet?
Plug the Countertop Oven into a grounded
3 prong outlet.
• Is the fuse in the circuit to the Countertop
Oven in working order?
If you have a circuit breaker box, make sure
the circuit is closed. Try unplugging the
Countertop Oven, then plug it back in.
• Upper cooking elements visibly glow, but
bottom cooking elements do not.
The upper cooking elements use higher
power for better browning performance.
The lower cooking elements are on,
but may not visibly glow like the upper
cooking elements. This is normal and your
Countertop Oven is working properly.
• If the problem cannot be corrected:
See the “KitchenAid Warranty and Service”
sections.
Do not return the Countertop Oven to the
retailer – retailers do not provide service.
• If the wrong temperature unit is
displayed:
Press and hold the Frozen button for 3
seconds to switch between Fahrenheit (°F)
and Celsius (°C) temperature units.
• If “E1 or E2” ashes on the display and
a chime sounds:
The NTC Sensor may not be working. This
issue can not be corrected. Please see
the “KitchenAid Warranty and Service”
sections.
TROUBLESHOOTING
IF YOUR COUNTERTOP OVEN MALFUNCTIONS OR FAILS TO OPERATE
W11293955A_V5_Final.indb 13 14/11/2018 15:24:33
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