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11
Troubleshooting
The blower/
vacuum/mulcher
fails to operate
The blower/
vacuum/
mulcher operates
intermittently
No/low blowing
power
No/low vacuuming
power
• No power supply
• Plug not connected
• Extension cord damaged
• ON/OFF switch defective
• Worn carbon brushes
• Defective motor
• Blowing/vacuum tube not completely mounted
• ON/OFF switch defective
• Internal wiring defective
• Impeller blocked by foreign object
• Transfer lever switch in blowing mode
• Collection bag is full, dirty
• Vacuuming opening clogged or blocked by foreign
object
• Transfer lever in vacuuming mode
• Check power supply (power cable, circuit breakers, fuses)
• Connect the plug
• Replace extension cord
• Contact the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563)
• Mount two-part blowing/vacuum tube
• Contact the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563)
• Remove blockage
• Set transfer lever switch in vacuuming mode
• Empty/clean collection bag
• Remove blockage
• Set selector switch to blowing mode
Problem
Possible Cause
Remedy
Only a company specialist may be able to correct faults that cannot be rectied with the aid of this table. Please call the
Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE (1-866-766-9563).
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