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40
Troubleshooting
English
AppendixAppendix
Problem Solution
The cleanliness colour
indicator continuously
lights up in red.
(The cleanliness indications
are strange.)
• Check the sensors for any foreign substances and clean them if
necessary.
• If you have followed all the solutions presented in this section and
the cleanliness colour indicator lights up in red for a long time, it
might be a problem with the sensor. Contact a Samsung Service
Centre.
• When the product is used in a place where a humidifier, an electric
pressure cooker, a sprayer, etc. is operating, the cleanliness may
be indicated as Poor.
The fan speed does not
change according to
cleanliness.
• Set the fan speed to Auto. The fan speed does not change
automatically when it is set to Turbo, Low, Med, or High.
The PM10, PM2.5, PM1.0
concentration values
do not change from the Good
(05) level.
• The dust concentration may continue to be at the Good level in an
enclosed space.
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