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37
EN
PROBLEMS CAUSES SOLUTIONS
Cooking fluids have
leaked into the
base of the
appliance.
Faulty pan or paddle.
Check that the paddle is correctly positioned,
otherwise call the customer Helpline below.
The max level has been exceeded.
Observe the max level.
Do not use ActiFry for making recipes with a high
liquid content.
The LCD screen
does not work.
The appliance is not plugged in. Plug the appliance in.
The lid is open. Close the lid.
The LCD displays
shows "Er" (error).
The appliance is not
functioning correctly.
Unplug the appliance, wait for 10 seconds, plug
the appliance in again and press button. If
the LCD screen still shows Er, see the table of
error codes p. 37.
The appliance
is abnormally noisy.
You suspect there is a problem
in the way the appliance
motor is working.
Call the customer Helpline below.
If you have any product problems or queries call our Customer Relations Team first for expert
help and advice: Helpline: 0845 602 1454 - UK
(01) 677 4003 - ROI
or contact us via our web site: www.tefal.co.uk
Table of error codes: Er.
Er. 1 or 2 The fan is not working. Check that all removable parts are fitted and correctly
positioned (bowl ventilation output grid and removable
filter, pan, lid).
Check that there are no foreign bodies in all of these
removable parts.
After checking that there are no foreign bodies in the
ventilation outlets, if the fault persists, call the customer
Helpline.
Er. 3 This error may appear if the
appliance has been stored for a
long time at too low a
temperature.
Leave the appliance at an ambient temperature of more
than 15°C for one hour before starting it up again.
If the fault persists, call the customer Helpline.
Er. 4 Your appliance has a fault in the
temperature sensor.
Call the customer Helpline below.
Er. 5 The voltage of your domestic
network is too low. Cooking
performance may be altered.
Contact your electricity supplier.
Er. 6 The voltage of your domestic
network is too high; for safety
reasons your appliance should be
protected against the risks of
overheating.
Contact your electricity supplier.
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