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36
A few tips in case of problems…
PROBLEMS CAUSES SOLUTIONS
The appliance does
not work.
The appliance is not plugged in
properly.
Make sure the appliance is properly plugged in to
a mains power socket
You have not yet pressed button . Press button .
You have pressed button but the
appliance does not operate.
Close the lid.
The appliance is not heating. Call the customer Helpline below.
The paddle does not turn.
Check that it is inserted in the correct position,
otherwise call the customer Helpline below.
The paddle does
not stay in place.
The paddle is not locked.
Reposition the paddle until you hear it "CLICK" -
fig.8.
The food has not
been cooked
uniformly.
You have not used the paddle. Put it in position.
The food has not been cut
uniformly.
Cut the food all to the same size.
The chips have not been cut
uniformly.
Cut the chips all to the same size.
The paddle has been fitted
correctly but is not turning.
Call the customer Helpline below.
The chips are not
crunchy enough.
You are not using a potato variety
that is recommended for chips.
Choose a potato variety that is recommended
for chips such as Maris Piper or King Edwards.
The potatoes are insuffciently
washed and/or not completely
dried.
Wash potatoes for a long time to remove the
starch, drain and dry very thoroughly before
cooking. They must be completely dry.
The chips are too thick.
Cut them more thinly. The maximum chip
dimensions are 13 mm x 13 mm.
There is not enough oil.
Increase the amount of oil (see cooking table
on p. 33 to 34).
The filter is clogged. Clean the filter.
The chips break
during cooking.
The quantity is too large.
Reduce the amount of potatoes and adjust the
cooking time.
The food stays on
the edge of the
pan.
The pan has too much food.
Comply with the maximum quantities shown
on the cooking table.
Put the turn-over ring in place.
Reduce the amount of food.
Max level exceeded. Reduce the quantities.
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