01. Display
02. Oven vents
03. Surface burners
04. Surface burner knobs (5 pcs)
05. Removable oven door
06. Storage drawer
07. Broil oven burner
08. Oven light
09. Oven rack system
10. Convection fan
11. Bake oven burner
Surface burner grates (3) *
Surface burners and caps (5) *
Flat rack (2) *
Griddle (1) *
NOTE: If you need an accessory marked with an asterisk (*), you can buy it from the Samsung Contact Center (1-800-SAMSUNG (726-7864)).
01. Oven modes: Activates each oven modes (Convection Bake, Convection Roast, Bake or Broil).
02. Air Fry: Activates Air Fry mode.
03. Self Clean: Burn off food residues in the oven at very high temperatures.
04. Keep Warm: Keep cooked food warm at 175 °F (80 °C).
05. Bread Proof: Activates the Bread Proof function.
06. Dehydrate: Activates the Dehydrate function.
07. Timer Off (3 sec): Activates or deactivates the timer.
08. Cook Time: Set the cooking time.
09. Delay Start: Set the oven to start at a certain time.
10. Smart Control: Activates the Easy connection.
11. Oven Light: Turn on/Turn off the oven light.
12. Numbers: Use to set the times, temperatures, or presets.
13. Clock: Set the clock time.
14. Lock: Press and hold for 3 seconds to lock the control panel and the door to prevent accidents.
15. OFF/CLEAR: Cancel the current operation but not the timer.
16. START/SET: Start a function or set the time.
You should know about the following features and components before you use your range for the first time.
You must set the clock correctly to ensure the automatic features work properly.
To set the clock time
NOTE: You can set/change the clock or the kitchen timer before you start a cooking mode or while most cooking modes are operating. However, you cannot set or change the time if a time based function is operating (Time Bake, for example) or the Sabbath option is enabled.
The oven vent is located under the oven Control panel. Proper air circulation prevents oven burner combustion problems and ensures good performance.
STEP 1: Put all ingredients into a cooking container (pan, pot, etc).
STEP 2: Place the container on a surface burner
STEP 3: Ignite the surface burner.
Gas burners
Each burner has a corresponding knob that lets you to set the flame level from LO to HI. In addition, each burner knob has a Lite setting. Turning a knob to Lite ignites the corresponding burner. The burner indicators are located above each knob and show which burner the knob controls. Each burner is designed for specific cooking purposes. See the table below.
| Position | Purpose | Food type | Characteristics |
| Right Front (RF) 18,000 BTU | Power heating | Boiling food | Maximum output |
| Right Rear (RR) 5,000 BTU | Low simmering | Chocolate, casseroles, sauces | Delicate food that requires low heat for a long time |
| Center (C) 10,000 BTU | General heating/ Griddling | General food/ Pancakes, fried eggs | General-purpose cooking |
| Left Front (LF) 17,000 BTU | Quick heating | General | General-purpose cooking |
| Left Rear (LR) 9,500 BTU | General heating/ Low simmering | General food, casseroles | General-purpose cooking |
CAUTION
Make sure all surface burners are properly installed. To light a burner:
Manual ignition
If there is a power failure, you can ignite the burner manually. Use caution when doing this.
Flame level
The flames on the burners should always stay under the cookware, and should not extend beyond the cookware bottom at any time.
WARNING
Requirements
Material characteristics
Size limitations
CAUTION
* : 6 inches or less
The removable coated griddle provides an extra cooking surface. This is useful especially when cooking meat, pancakes, or other foods requiring a large cooking area.
The griddle can be used only with the center burner on the center grate. Use caution when putting the griddle on the center grate.
In most cases, you should preheat the griddle before cooking. See the table below.
| Type of Food | Preheating Time | Preheat setting | Cook setting |
| Pancakes | 5-10 min. | MED-HI | MED |
| Hamburgers | 5-10 min. | HI | HI |
| Fried Eggs | 5-10 min. | HI | MED-HI |
| Bacon | 5-10 min. | HI | HI |
| Breakfast Sausages | 5-10 min. | HI | HI |
CAUTION
NOTE
STEP 1: Put all ingredients in a heat-safe container.
STEP 2: Select a cooking mode, and then start preheating.
STEP 3: Place the container on a rack.
STEP 4: Close the door and start cooking.
NOTE
The rack positions
Your oven range comes with 2 racks and 7 rack positions. The rack positions are delineated by rack guides which support the racks. Each rack guide has a stop that prevents the rack from loosening during the oven's operation. Each rack has stoppers that need to be placed correctly on the rack guides. The stoppers prevent the racks from accidently coming out of the oven completely when you pull the racks out.
| Type of food | Rack position |
| Broiling hamburgers | 6 |
| Broiling meats or small cuts of poultry, fish | 4-5 |
| Bundt cakes, Pound cakes, Frozen pies, casseroles | 3-4 |
| Fresh Pizza, Angel food cakes, Small roasts | 2 |
| Turkey, Large roasts, Hams | 1 |
CAUTION
NOTE
Inserting and removing an oven rack
To insert an oven rack
To remove an oven rack
Rack and Pan placement
Centering the baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1˝ to 1½˝ of air space around it.
When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left.
When baking cakes and cookies on multiple racks, place the oven racks in positions 3 and 5. See the figure on the left.
Using Multiple Oven Racks
| Type of Baking | Rack Positions |
| Cakes | 3 and 5 |
| Cookies | 3 and 5 |
Minimum and maximum settings
All the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.
| Feature | Temperature (˚F) | |
| Min | Max | |
| Convection Bake | 175 | 550 |
| Convection Roast | 175 | 550 |
| Bake | 175 | 550 |
| Broil | LO | HI |
| Air Fry | 350 | 500 |
| Dehydrate | 100 | 225 |
Baking and Roasting
1. Press Bake,
Roast, or Bake.
2. If necessary, use the number pad to change the default temperature. You can set the oven to any temperature from 175 °F to 550 °F.
3. Press START/SET.
4. When cooking is complete, press OFF/CLEAR, and then take out the food.
NOTE: To change the temperature during cooking, repeat steps 1 through 3 above.
Convection cooking
The convection fan at the back of the oven circulates hot air evenly throughout the oven cavity so that food is evenly cooked and browned in less time than with regular heat.
NOTE
| Convection baking | • Ideal for foods being cooked using multiple racks. • Good for large quantities of food. • Provides the best performance for cookies, biscuits, brownies, cupcakes, cream puffs, sweet rolls, angel food cake, and bread. • Cookies bake best when cooked on flat cookie sheets. • When convection baking using a single rack, place the rack in rack position 3 or 4. • When convection baking using two racks, place the racks in positions 3 and 5 (Cakes, Cookies). • The oven automatically adjusts the temperature for convection baking |
| Convection roasting | • Good for larger, tender cuts of meat, uncovered. • For best performance, place a broiler pan and grid under the meat or poultry. The pan catches grease spills and the grid prevents grease spatters. • Heated air circulates over, under, and around the food. Meat and poultry are browned on all sides as if they were cooked on a rotisserie. |
Broiling
Broiling uses the oven broil burner at the top of the oven to cook and brown food. Meat or fish must be put on a broiling grid in a broiling pan. Preheating for 5 minutes before broiling is recommended.
NOTE
Broiling guide
NOTE
CAUTION: Make sure to close the door after turning over the food.
This feature uses hot air for crispier and healthier frozen or fresh foods without any or less oil than normal convection modes. For best results, use this mode in single oven mode and place the Air Fry tray in position 3. The temperature can be set between 350 °F and 500 °F. Preheating is not necessary for this mode. Follow recipe or package directions for set temperature, time, or quantity.
How to set the oven for Air Fry mode
NOTE
Air Fry mode guide
CAUTION: Food that can easily spoil, such as milk, eggs, fish, poultry, and meat, should be chilled in a refrigerator before they are placed in the oven. Even when chilled, they should not stand for more than 1 hour before cooking begins and should be removed promptly when cooking is completed.
Timer
The kitchen timer gives you an extra timer you can use to time cooking tasks such as boiling eggs. It does not, however, start or stop any cooking operation. You can set the timer from 1 minute to 9 hours and 59 minutes.
NOTE: To change the programmed cooking time, press Timer Off (3 sec), enter a different time, and then press START/SET.
Cook Time
Cook Time sets the oven to cook foods at a set temperature for a set length of time. The oven automatically turns off when it finishes.
Mode: Bake / Bake /
Roast / Air Fry / Dehydrate
NOTE
Delay Start
The Delay Start function lets you use the kitchen timer to automatically start and stop another cooking program. You can set Delay Start so that it delays the automatic start of a cooking operation you select by up to 12 hours.
Mode: Bake / Bake /
Roast / Air Fry / Dehydrate / Self Clean
NOTE: To change the starting time, press Delay Start, and enter a new starting time, and then press START/SET.
Keep Warm
Keep cooked food warm at a low temperature for up to 3 hours.
NOTE
Bread Proof
The Bread Proof function automatically provides the optimum temperature for the bread proof process, and therefore does not have a temperature adjustment. If you press Bread Proof when the oven temperature is above 100 ˚F, Hot will appear in the display. Because this function produces the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display
NOTE: Use rack position 3 for bread proofing.
CAUTION
Dehydrate
Dehydrate dries food or removes moisture from food via heat circulation. After drying the food, keep it in a cool and dry place. For fruit, adding lemon or pineapple juice or sprinkling sugar on the fruit helps the fruit retain sweetness.
Recommended Dehydration Temperatures
| Category | Rack position | Temperature (˚F) |
| Vegetables or Fruit | 3 or 4 | 100-150 |
| Meat | 3 or 4 | 145-175 |
NOTE
The Sabbath Option
(For use on the Jewish Sabbath and Holidays)
Use this option only for baking on the Jewish Sabbath and Holidays. For more information, visit the website at http://www.star-k.org
With the Sabbath option
To enable the Sabbath option
NOTE
CAUTION
Oven lock
Lock the control panel and the door to prevent accidental operations and/or product tipping.
Press and hold the for 3 seconds to lock or unlock both the control panel and the door. When the Oven Lock is on, the oven panel does not operate and the oven door is locked and cannot be opened.
Press and hold for 3 seconds to change various settings of the range to your preference. The Setting menu is available only when the oven is off
| Setting | Description | |
| 0 | Demo mode | Used by retailers for display purposes only. |
| 1 | Temperature adjust | Recalibrate the oven temperature |
| 2 | Temperature unit (°F / °C) | Set the oven control to display temperatures in Fahrenheit or Celsius. |
| 3 | Auto Conversion | Converts regular baking temperatures to convection baking temperatures. |
| 4 | Energy saving | Automatically turns off the oven 12 hours after baking starts or 3 hours after broiling starts. |
| 5 | Sound | Turn the oven's sound (beeps) on or off. |
| 6 | WI-FI On/Off | Set the WI-FI mode to ON/Off |
Demo mode
This is used by retailers for display purposes only. In this mode, the heating element does not operate.
Temperature adjust
The oven temperature has been calibrated at the factory. When first using the oven, follow the recommended recipe times and temperatures. If it appears that the oven is too hot or too cool, you can recalibrate the oven temperature. Before recalibrating, test a recipe by using a temperature setting that is higher or lower than recommended. The baking results should help you decide how much of an adjustment is needed. The oven temperature can be adjusted by ±35 °F (±19 °C)
NOTE: This adjustment does not affect the broiling or the self-cleaning temperature, and is retained in memory after a power failure.
Temperature unit (°F / °C)
Change the temperature format of the oven to Fahrenheit or Celsius. The default is Fahrenheit
Auto Conversion
Auto Conversion automatically converts regular baking temperatures to convection baking temperatures. For example, if you enter a regular recipe temperature of 350 °F and press START/SET, the oven displays the converted temperature of 325 °F.
Energy saving
This will automatically turn off the oven 12 hours after baking starts or 3 hours after broiling starts.
Sound
Mute/unmute the range.
WI-FI On/Off
If you set the Wi-Fi mode to Off, mobile devices cannot connect to the range
Before using Smart control feature, set Wi-Fi mode to on (See the Wi-Fi On/Off on page 33).
How to connect the oven
To control the oven remotely
| Oven remote control using the SmartThings app | |
| Oven/ Cooktop Monitoring | • Check the status of the oven. • Monitor the on/off status of each cooktop burner. |
| Oven Remote Control | • Set or adjust oven settings remotely |
| My Cooking | • Turn the oven off remotely. • Once cooking starts, change the set cooking time and temperature remotely. |
| Error Check | • Automatically recognize errors. |
| Temp Probe | • Monitor the current temperature and reset the probe setting. (For some available models.) |
| • If | |
NOTE
To use the Range’s Voice Control function, you need Bixby / Amazon Alexa App / Google Assistant App on your mobile device. Refer to the table below for all available functions.
Start conversation with Bixby on SAMSUNG mobile by saying “Hi Bixby” or by pressing the side key.
| Function | “Hi Bixby” |
| Turn Off/Stop | • Cancel the range(oven). • Turn off the range(oven). • Stop baking in the range(oven). |
| Check Temp | • What is the temperature of the range(oven)? • Check the range(oven) temperature. |
| Check Time | • Check the remaining time of the range(oven). • How much range(oven) time is left on the timer? • How much time is left on the range timer? |
| Check Mode (States) | • Check the range status. • Check the status of the range(oven). |
| Temp Control | • Set the temperature of the range(oven) to 300. • Increase the temp of the range(oven) by 20. • Decrease the temp of the range(oven) by 20. • Turn the range(oven) temperature up to 100 degrees. • Turn the range(oven) temperature down to 50 degrees. |
| Oven Light | • Turn on the oven light (lamp). • Turn on the range oven light. • Turn off the oven light (lamp). • Turn off the range oven light |
| Oven Timer (Cook Time) | • Set the timer on the range(oven) to 1 hour. |
Samsung smart home appliances are supported by SmartThings skill in Alexa & action in Google Assistant.
Here’s how to link SmartThings account into Amazon Alexa or Google Assistant. SmartThings App and Alexa App(or Google Assistant App) Should be installed on your phone.
| Function | “Alexa” | “Ok Google” |
| Turn Off/ Stop | • Turn off the oven[Device name]. • Stop the oven[Device name]. | • Turn off the oven[Device name]. • Stop the oven[Device name] |
| Check Temp | • What is the temperature of the oven[Device name]? | • What is the temperature of the oven[Device name]? |
| Check Time | - | • What time is left on the oven[Device name]? |
| Check Mode (States) | • Is the oven[Device name] running? • Is the oven[Device name] on? | • Is the oven[Device name] running? • What mode is the oven[Device name] set to? |
| Temp Control | • Set oven[Device name] to 300 degrees [Temp]. | • Set oven[Device name] to 300 degrees [Temp]. |
| Oven Timer (Cook Time) | • Set oven[Device name] to 3 hours[Time]. • Add 10 minutes/hours[Time] to the oven[Device name] | • Set oven[Device name] to 3 hours[Time]. • Add 10 minutes/hours[Time] to the oven[Device name]. |
NOTE: On/Off spec of smart control is same as guided in SmartThings app.
CAUTION: Wear the glove during cleaning.
Control panel
First, lock the control panel and the door to prevent accidental operations and/or product tipping.
WARNING
Stainless steel surface
CAUTION
Racks
To keep the racks clean, remove them from the cavity, and soak them in lukewarm soapy water. Then, scour soil off of the racks using a plastic scouring pad. If the racks do not slide in and out smoothly after you have cleaned them, rub the side rail guides with wax paper or a cloth containing a few drops of cooking oil. This will help the racks glide more easily on their tracks.
NOTE
CAUTION
Air Fry Tray
To keep the Air Fry Tray clean, remove them from the cavity, and soak them in Lukewarm soapy water. Then, scour soil off of the Air Fry Tray using a plastic scouring pad.
NOTE: The Air Fry Tray is dishwasher-safe
CAUTION: Do not leave the Air Fry Tray in the oven during the self-cleaning cycle. The extreme heat generated in this cycle can permanently peel off the air fry coating, their color will turn slightly blue and finish will be dull.
Oven
Door
Do not remove the inner gasket of the oven door for cleaning
Door inner side
Door outer side
CAUTION: Do not let moisture enter the door or contact the door gasket. Moisture may reduce the gasket’s performance.
Burner controls
Make sure all surface burner knobs are in the OFF position.
CAUTION
Cooktop surface
The porcelain-enameled cooktop surface needs to be kept clean. We recommend that you remove food spills immediately after they take place.
CAUTION
Burner grates and components
Turn off all surface burners and make sure they have all cooled down
1. Remove the center burner grate(C) following both sides grates.(L/R)
2. Remove the burner caps from the burner heads.
3. Remove the burner heads from the valve manifolds to reveal the starter electrodes.
4. Clean all removable grates and burner components in warm, soapy water. Do not use steel-wool pads or abrasive cleaners.
5. Rinse and dry grates and burner components thoroughly.
6. Return the burner heads to their positions on top of the manifold valves. Make sure a starter electrode is inserted through the hole in each burner head.
NOTE: See the next page for detailed burner component re-assembly instructions.
7. Return the burner caps to their positions on top of the burner heads. To ensure proper and safe operation, make sure the burner caps lie flat on top of the burner heads.
8. Reinstall the burner grates in their respective positions.
9. Turn on each burner and check if it operates properly. After verifying that a burner operates normally, turn it off.
NOTE
CAUTION
Burner reinstall guide
Double Ring burner head
1. Orient the burner head so that the opening for the electrode lines up with the electrode.
2. Install the burner head so that the electrode passes through the opening for the electrode. Make sure the burner head lies flat on the stove top.
Round burner head
1. Orient the burner head so that the opening for the electrode lines up with the electrode.
2. Install the burner head so that the electrode passes through the opening for the electrode. Make sure the burner head lies flat on the stove top.
Oval burner
1. Orient the burner head so that the opening for the electrode lines up with the electrode.
2. Install the burner head so that the electrode passes through the opening for the electrode. Make sure the burner head lies flat on the stove top.
Burner Cap
1. Match the burner caps to the burners by size, and then reinstall the caps on the burner heads.
CAUTION: Make sure each cap is reinstalled on the correct burner head, is centered on the burner head, and lies flat.
CAUTION: Make sure all burner components (heads and caps) are reinstalled properly. They will be stable and rest flat when correctly installed.
This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely, or reduce them to a finely powdered ash that you can wipe away with a damp cloth.
CAUTION
To perform the self-cleaning cycle
Make sure the door lock is released. Remove all racks from the oven cavity
1. Make sure the oven door is closed completely and unlocked.
2. Press Self Clean once. Then, select the cleaning time by pressing Self Clean one or more times in accordance with the table below.
| Once | Twice | Three times |
| 3-hour cycle | 5-hour cycle | 2-hour cycle |
3. Press START/SET. The oven door is locked and the oven begins to heat up.
4. When the self-cleaning cycle is complete, the oven beeps 10 times. The door will remain locked and the Lock icon will blink until the oven temperature falls below 400 °F (204 °C).
5. When the Lock icon changes to an open lock, you can open the oven door. The Lock icon changes to an open lock when the oven temperature drops below 400 °F (204 °C).
6. Press OFF/CLEAR to display the time of the day.
CAUTION: Do not use the surface burners while the gas oven is performing a self-cleaning cycle.
WARNING: Be sure all controls are OFF and all surfaces are COOL before cleaning any part of the range.
NOTE: Make sure all surface burners are off while the oven is performing a self cleaning cycle. Self-clean will not operate if a surface burner is on.
To delay starting a self-cleaning cycle
1. Make sure the oven door is closed completely and unlocked.
2. Press Self Clean once. Then, select the cleaning time by pressing Self Clean one or more times in accordance with the table below.
| Once | Twice | Three times |
| 3-hour cycle | 5-hour cycle | 2-hour cycle |
3. Press Delay Start.
4. Set the time you want the oven to start self-cleaning using the number pad.
5. Press START/SET. The oven door locks, and the oven will start self-cleaning at your specified time.
To cancel the self-cleaning cycle
You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in the oven. To turn off the self-cleaning cycle, press OFF/CLEAR. The cycle turns off, but the door remains locked and the Lock icon blinks until the oven temperature falls below 400 °F (204 °C).
After self-cleaning
CAUTION: Do not attempt to open the oven door immediately after the self-cleaning cycle is complete. The oven is still very hot when the door unlocks. Escaping hot air and/or steam could burn you.
Oven light
The oven light is a standard 40-watt appliance bulb. It comes on when you open the oven door.
CAUTION: To prevent electric shock, make sure the oven is turned off and cool before replacing the oven light.
NOTE:
How to remove the door
CAUTION
1. Open the door completely.
2. Pull the hinge locks down toward the door frame to the unlocked position.
3. Firmly grasp both sides of the door at the top.
4. Close the door to the door removal position, which is approximately 5 degrees from vertical (Fig. 1).
5. Lift the door up and out until the hinge arms are clear of the slots (Fig. 2).
How to reinstall the door
1. Firmly grasp both sides of the door at the top.
2. With the door at the same angle as the removal position, slide the indentations of the hinge arms into the bottom edges of the hinge slots. The notches in each hinge arm must be fully inserted into the bottoms of each slot.
3. Open the door fully. If the door will not open fully, the indentations are not inserted correctly in the bottom edges of each slot.
4. Push the hinge locks up against the front frame of the oven cavity into the locked position.
5. Close the oven door
How to remove and reinstall the Storage drawer
If you encounter a problem with the range, check the tables starting below, and then try the suggested actions.
Gas safety
| Problem | Possible cause | Action |
| You smell gas. | The surface burner knob is not in the OFF position and the burner is not lit. | Turn the burner knob to OFF |
| There is a gas leak. | Clear the room, building, or area of all occupants. Immediately call your gas supplier from a neighbor’s phone. Do not call from your phone. It is electrical and could cause a spark that could ignite the gas. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, call the fire department. |
Surface burner
| Problem | Cause | Action |
| All burners do not light | The power cord is not plugged into the electrical outlet. | Make sure the electrical plug is plugged into a live, properly grounded outlet. |
| A fuse in your home may be blown or the circuit breaker may have tripped. | Replace the fuse or reset the circuit breaker. | |
| The gas supply is not properly connected or turned on. | See the Installation Instructions that came with your range. | |
| Surface burners do not light. | The control knob is not set properly. | Push in the control knob and turn it to the Lite position. |
The burner caps are not in place. The burner base is misaligned. | Clean the electrodes. Put the burner cap on the burner head. Align the burner base. | |
| Surface burner clicks during operation. | The control knob has been left in the Lite position. | After the burner lights, turn the control knob to a desired setting. If the burner still clicks, contact a service technician. |
| The burners do not burn evenly | Surface burner components and caps are not assembled correctly and level. | See page 39. |
| The surface burners are dirty | Clean the surface burner components. (See page 38.) | |
| Very large or yellow surface burner flames. | The wrong burner orifice is installed. | Check the burner orifice size. Contact your installer if you have the wrong orifice (LP gas instead of natural gas or natural gas instead of LP gas) |
| Surface burners light but oven burners do not light. | The oven door lock is turned on. | The display will show the Lock icon. Hold the oven door open and press |
| The Gas Pressure Regulator shut off switch is in the off position. | Call a qualified service technician. |
Oven
| Problem | Cause | Action |
| The oven control beeps and displays an information code. | There may be an issue with your oven. See the “Information codes” chart on page 50. | Press OFF/CLEAR, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. |
| The oven will not turn on. | The oven is not completely plugged into the electrical outlet. | Make sure the electrical plug is fully inserted into a live, properly grounded outlet. |
| A fuse in your home may be blown or the circuit breaker may have tripped. | Replace the fuse or reset the circuit breaker. | |
| The oven temperature is too hot or cold. | The oven temperature needs to be adjusted and recalibrated. | See page 32. |
| The oven burner will not shut off. | The oven door lock is turned on. | The display will show the Lock icon. Hold the oven door open and press |
| The Sabbath function has been activated. | SAb and the time of day will show in the display. All other controls and signals will be deactivated. To turn off the oven only, press OFF/CLEAR. To cancel the Sabbath function and reactivate the controls and signals, press and hold Bake and Number 1 simultaneously for 3 seconds. | |
| The oven light (lamp) will not turn on | The oven door lock is turned on. | The display will show the Lock icon. Hold the oven door open, and then press |
| The Sabbath function has been activated. | SAb and the time of day will show in the display. All other controls and signals will be deactivated. To cancel the Sabbath function and reactivate the light switch and other controls, press and hold Bake and Number 1 simultaneously for 3 seconds. | |
| A loose or burned-out bulb | See page 43. | |
| The switch operating the oven light needs to be replaced. | Call for a qualified service technician. | |
| The oven smokes excessively during broiling. | Meat or food was not properly prepared before broiling. | Cut away excess fat and/or fatty edges that may curl. |
| Improperly positioned top oven rack. | See the broiling guide on page 24. | |
| The controls are not being set properly | See page 24. | |
| Greasy buildup on oven surfaces. | Regular cleaning is necessary when broiling frequently. | |
| Cooking is finished, but the cooling fan is still running. | The fan automatically runs for a certain amount of time to ventilate the inside of the oven. | This is not a product malfunction. The fan is designed to run automatically for a period of time to cool down the oven. |
| The oven will not self-clean. | The oven door lock is turned on. | The display will show the Lock icon. Hold the oven door open, and then press |
| The oven is too hot. | Let the oven cool down, and then reset the controls. The self-clean cycle will not lock the oven door if the oven temperature is too hot. The door must lock before the selfclean cycle can start. | |
| The self-cleaning oven controls are not properly set. | Reset the self-cleaning oven controls. (See page 41.) | |
| A surface burner is on. | Turn off the surface burner. Self-clean will not operate if a surface burner is on. | |
| A crackling or popping sound. | This is normal | This is the sound of the metal heating and cooling during any cooking or cleaning function |
| Excessive smoking during a self-cleaning cycle. | This is the first time the oven has been cleaned. | This is normal. The oven will always smoke more the first time it is cleaned. Wipe up all excessive soil before starting the selfcleaning cycle. If smoke persists, press OFF/CLEAR. Open the windows to clear the smoke from the room. After the oven has cooled and unlocked, wipe up excessive soil, and then reset the oven for self-cleaning. |
| The oven door will not open after a self-cleaning cycle. | This is normal. | The oven door will stay locked until the oven temperature drops below 400 °F. |
| The oven is not clean after a self-cleaning cycle. | A fine dust or ash is normal. | This can be wiped clean with a damp cloth. Set the self-cleaning cycle for a longer cleaning time. The cycle was not long enough to burn off the dirt buildup. Extremely dirty ovens require hand-cleaning of excessive spillovers and food buildup before you start a self-cleaning cycle. Multiple self-cleaning cycles may be necessary to completely clean the oven. |
| There is steam or smoke coming from under the control panel. | This is normal. | The oven vent is located there. More steam is visible when you are using the convection functions or when baking or roasting multiple items at the same time |
| A burning or oily odor coming from the vent. | This is normal for a new oven and will disappear within 1/2 hour of the first bake cycle | To speed the process, set a self-cleaning cycle for a minimum of 3 hours. (See page 41.) |
| Strong odor | This is temporary. | The insulation around the inside of the oven emits an odor the first few times the oven is used. |
| The oven racks are difficult to slide. | This is normal. | Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. Racks become dull and hard to slide if they are left in the oven during a self-clean cycle. |
| Fan noise. | This is normal. | The convection fan runs until the function is over or the door is opened |
| The convection fan is not working. | This is normal. | The fan starts automatically when the oven reaches the preheat temperature. |
Others
| Problem | Cause | Action |
| The product is not level. | The appliance has been installed improperly. The leveling leg(s) is (are) damaged or uneven. | Make sure the floor is level, strong, and stable. If the floor sags or slopes, contact a carpenter. Check and level the range. (See the Installation Instructions.) |
| The kitchen cabinets are not properly aligned and make the range appear to be not level. | Ensure that cabinets are square and provide sufficient room for installation. | |
| The display goes blank. | The electrical outlet Ground Fault Interrupter (GFI or GFCI) has been tripped and needs to be reset. Your digital control has been damaged. | Replace the fuse or reset the circuit breaker. |
| Food does not bake or roast properly in the oven. | The wrong cooking mode was selected | See page 22. |
| The oven racks have not been positioned properly for the foods being cooked. | See page 21. | |
| Incorrect cookware or cookware of improper size is being used. | See page 18. | |
| The oven temperature needs to be adjusted and recalibrated. | See page 32. | |
| There is aluminum foil on racks and/or oven bottom | Remove foil | |
| The clock or timers are not set correctly. | See pages 15 | |
| Food does not broil properly in the oven. | The oven controls are not set properly. | See page 24. |
| The oven door was not closed during broiling. | See page 24. | |
| The rack has not been properly positioned. | See the broiling guide on page 24. |
Reference file: Samsung NX60A6511SB/AA - 6.0 Cu. Ft. Smart Freestanding Gas Range
Additionally, the document applies to other Samsung models: NX60*65**S*, NX60A6511SB