Alice
In Wall Recessed Electric Fireplace
Model Number: (EF172B, EF173B, EF174B, EF175B, EF176B)
OWNER’S MANUAL
WARNING
Read and understand this entire owner’s manual, including all safety information , before
plugging in or using this product. Failure to do so could result in fire, electric shock, or serious
personal injury.
CAUTION
Keep this owner’s manual for future reference. If you sell or give this product away, make sure
this manual accompanies this product.
DO NOT RETURN!
Contact our customer service team for help fi
rst.
customerservice@puraflame.com
Call: 844-377-5786
CONTENTS
1.
Important Safety Information …………………………………..………………………….…..…………
………………….…………………
1
2.
Technical Specifications ………………………….………………..……………………………………………
……………………….………
... 3
3.
B
efore
I
nstallation
…………..…………………………………………………………………………….…
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...
4
4.
Installation Instructions ……………………………………………....................……….…..............
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6
5.
Operation Instruction………………………………………………….……………………….…..............
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.. 15
5a. Manual Control Panel ……………………………………………………………………….……………………….…....................... 15
5b. Remote Control ……………………………………………………………………….……………………….…..............
...................
16
6. Troubleshooting Guide…………………………………………….……………………………….....
.…………………………….…………
... 18
7. Schematic Diagram ……………………………………………………………………….……………………….…............
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19
8. Care and Maintenance ..…………………………………………………………………………………………
.………………………………
...
19
9. Limited Warranty ……………………………………………………………………….……………………….…..........
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20
1. IMPORTANT SAFETY INFORMATION
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the following:
Read all instructions before using this appliance.
Use this appliance only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury to persons.
DO NOT use outdoors.
NEVER use this appliance in bathrooms, laundry rooms , or any other location where the appliance
could fall into a bathtub or pool, become damp, or come in contact with water.
For residential use only. NOT for commercial use! Any commercial or public use of this appliance
voids all warranties, and could cause
injury
.
This product is not intended to be a primary heat source. It is for supplemental heat only.
DO NOT locate the appliance immediately below a fixed socket outlet.
This appliance must be grounded.
DO NOT operate any appliance with a damaged cord or plug or aer the appliance malfunctions, has
been dropped or damaged in any manner
. Discard appliance, or return to authorized service facility
for examination and/or repair.
This appliance is hot when in use
. To avoid burns, DO NOT let bare skin touch hot surfaces. Keep
combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet
(0.9m) from the front of the appliance.
Extreme caution is necessary when any appliance is used by or near children or invalids and whenever
the appliance is left operating and unattended.
DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause
electric shock or fire, or damage the appliance.
To prevent a possible fire, DO NOT block air intakes or exhaust in any manner
. Doing so could cause
a
fire. DO NOT use on soft surfaces, like a bed, where openings may become blocked.
As the appliance has hot and arcing or sparking parts inside . DO NOT use it in areas where gasoline,
paint, or flammable liquids are used or stored.
AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other blockage.
Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.
DO NOT USE this appliance with any solid state speed control devices.
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
NEVER modify this appliance. Doing so could result in personal injury or property
damage.
Modificaon of this fireplace completely voids all warranes.
NEVER leave this appliance unattended. To disconnect appliance, ALWAYS turn controls to “OFF”
then remove plug from outlet or turn off circuit when not in use.
ALWAYS turn this appliance off before unplugging it from the outlet.
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To prevent a possible fire, do not burn wood or other materials in this appliance.
A LWAYS disc onnect this unit from the power supply before performing any assembly or cleaning,
or before relocating the electric fireplace.
Always use properly grounded, fused and polarized outlets.
Always use ground fault protecon where required by electrical code.
Avoid use of an extension cord because an extension cord may overheat and cause a fire. However
you have to use an extension cord, the cord should be No.14 AWG minimum size and rated to not
than 1875 watts .
NEVER plug this appliance into an outlet that is old, cracked, or has any loose wires or connections.
Plugging this appliance into a faulty outlet could result in electric arcing within the outlet that could
cause the outlet to overheat or catch fire.
DO NOT run power cord under carpeting. DO NOT cover power cord with throw rugs, runners, or
similar
coverings. DO NOT route power cord under furniture or appliances. Arrange power cord
away from traffic area, and where it will not be tripped over.
ALWAYS
check your appliance cord and plug connections with each use!
A. MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections or loose plugs can
cause the outlet to overheat.
B. Appliances draw more current
than small appliances.
Overheating may occur even if it has not
occurred with the use of other appliances.
C. During use check frequently to see if the plug outlet is HOT! If the outlet or faceplate is HOT,
discontinue use immediately and have a qualified electrician inspect and/or replace the
faulty outlets.
SAVE THESE INSTRUCTIONS.
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Safety Alert Key:
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury .
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate
injury.
if
less
2
2. TECHNICAL SPECIFICAT IONS
Electric Specifications
Product Dimensions
N
ote: E is the width of the fi
rebox only and F includes the pillar for glass on both sides.
Note: Installation dimensions please see Page7.
Model
Volt
Watt(min/max)
Hz
BTU(max)
Amp
Heating Area(ma
x)
Alice 40”-68”
(EF172-175B)
120
750/1500
60 5120
12.5
400 square feet
Mode
l
Unit
Overall Size
View Area
G.
W./lbs
A
B
C
D
E
F
H
Alice
40”
(EF172B)
I
nch
40 9/16 20 1/4
31 1/2
11 1/4
35
35 3/4
1
8
1/
32
62.6
mm
1030
515
800
285
888
908
458
Alice 50”
(EF173B)
I
nch
50
20 1/4
39 3/8
11 1/4
42 13/16
43 5/8
1
8
1/
32
78.9
mm
1270
515
1000
285
1088
1108
458
Alice 50” white
(EF173B
-
W)
Inch
50
20 1/4 39 3/8
11 1/4
42 13/16
43 5/8
1
8
1/
32
78.9
mm
1270
515
1000
1088
1108
458
Alice 60”
(EF174B)
I
nch
60 1/4
20 1/4
51 3/16
11 1/4
54 5/8
55 7/16
1
8
1/
32
96.6
mm
1530
515
1300
285
1388
1408
458
Alice 68”
(EF175B)
I
nch
68 1/8
20 1/4
59 1/16
11 1/4
62 1/2
63 5/16
1
8
1/
32
109.1
mm
1730
515
1500
285
1588
1608
458
285
Fire
box Dimension
5 11/16
145
5 11/16
145
5 11/16
145
5 11/16
145
5 11/16
145
G
3
3. BEFORE INSTALLATION
WARNING! DO NOT use this Electric Fireplace if any part has been under water. Immediately call a
qualified service technician to inspect and to replace any part of the electrical system if necessary.
Keep plastic wrapping away from children.
Spare Parts Checking
Check
all the spare parts are fully
received.
Carefully check if any damages that may have for the spare parts.
NOTE: Contact service team for help if any part missed or damaged.
E-mail us at customerservice@puraflame.com or call 844 -377-5786 during 9:00 to 17:00 from Monday
Friday.
WARNING: This carton includes GLASS! AL WAYS use extreme caution when handling glass. F ailure to
do so
could result in personal injury or property damage.
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to
Small semi-painted Crystal (1 set)
G to M
ar
e packed in one bag
Larger Crystal (1 set)
Small Clear Crystal (1 set)
Glass Pane
l (1
pc
)
D&E&F are packed in one box
Fireplace (1 pc)
(EF172B 9 pcs, EF173B 11 pcs, EF174B
EF175B 17 pcs, EF176B 21 pcs) 15 pcs,
Open the packaging carefully and remove the polystyrene. Keep the packaging (carton,
rapping bag, etc.) for future transportation and/or storage.
Logs
4
If the unit needs to be returned, please make sure all the spare parts are packed inside, and packed
the same as the original packing.
A. B. C.
D. E.
F.
Function Testing
NOTE: Do not install the glass when testing.
Plug it on, check the function as section 5a.Manual Control Panel and 5b. Remote Controls. Should any
defects found, please contact service team for help. E-mail us at customerservice@puraflame.com or
call 844-377-5786 during 9:00 to 17:00 from Monday to Friday.
Remote Control (1 pc) AAA Battery (2 pcs)
ST 3*8
Screw (2 pcs)
ST 4*10
Screw (4 pcs)
ST 4*40 Screw (4 pcs)
Washer (4 pcs)
Owner’s Manual (1 pc)
Fixing Bracke
t (2 pcs)
5
G. H. I.
J.
K.
L.
M. N.
4. INSTALLATION INSTRUCTIONS
Tools Req
uired
A phillips screwdriver, a small flat head screwdriver,
a plier will be needed.
Locating the Appliance
Your new electric fireplace may be installed virtually
anywhere in your home. However, when choosing a
loction, ensure tha
t the gener
al instrutions f
or
safety are followed.
For best results, install out of direct sunlight , water or very
damp air.
Power supply service must be installed within proximity of electric fireplace prior to finishing
avoiding
reconstrucon.
Try to avoid any conditions that may cause the fireplace to vibrate, which would result in the
automatically turning on or off of the fireplace itself.
Due to many different finish materials use on walls, it is highly recommended that you consult
your
local builder before you install this fireplace in the wall.
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Minimum Clearance to Combustibles
Sides............................0 inch
Floor............................0 inch
Back.............................0 inch
Top (Mantel or TV)......8 inch min
Front..........................36 inch
WARNING! Risk of Fire!
Keep electrical cords, drapery, furnishings or
other combustibles at least 3. (0.9 m) from
the front of the electric fireplace.
Electrical Supply Circuit Requirements
Plan the location of the appliance so that it will have adequate electric power. A 15 AMP, 120V/60Hz
circuit is required. Additional appliances on the same circuit as this appliance may exceed the current
rating of that circuit. A dedicated circuit is not required, but is preferred to prevent circuit breaker
trips or fuse failure.
Prepare the outlet close to the right side of appliance. Make sure the outlet is in good condition
and the plug must be plugged tightly in the outlet.
For hard wiring, please refer to page 11 to 12
6
Grounding Pin
Adapter
Metal Grounding
Screw
Flush Mounted Installation - 2x6 Framing
4.1 Build the framing by 2x6 ” stud as picture for Alice 50 ” as example , dimensions for all sizes are
below The appliance will be is supported by the boom framing. Make sure the boomlisted
framing is solid and level. Leave some gap behind the right stud for electrical supply.
4.2 Prepare electrical supply.
M
odel
Alice 40”
(EF172B)
Alice 50”
(EF173B)
Alice 50” white
(EF173B
-
W)
Alice 60”
(EF174B)
Alice 68”
(EF175B)
A
Inch
36 7/16
44 5/16
44 5/16
56 1/8
64
mm
925
1125
1125
1425
1625
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4.3 Fix the plasterboard to edge of the framed opening. Allow 1 1/4” (28.6mm) of the wood at two sides
exposed for fixing the brackets. If you want to stick ledge stone on plasterboard, you would add one
more wood on each side what has same thickness as your ledger stone.
exposed stud
Add one more wood at
each side, same thickness
as your ledger stone.
Plasterboard
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4.4 Finish the wall by paint, wallpaper or ledger stone.
4.5 Fix the fixing brackets at both sides by 4pcs ST4X10 screws with 4 washers. But do not fasten the
screws tightly. Insert the firebox into the opening, adjust the position of unit and let it stick out
the wall about 1/8”, mark the position of fixing bracket.
Paint or Wallpaper
Ledger Stone
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4.6 Move out the unit and fasten the screws for the fixing brackets.
4.7 Connect to electric service. Reference to Secon Electrical Connection.
4.8 Insert firebox into opening. Ensure that it is centered left to right, level with shims if necessary. Fix
the
fireplace on the side wood stud by the screws (ST4X40 4 pcs ). Make sure the front face of the
firebox is not lower than the surface of the finishing wall.
4.9 Set the fuel bed. Reference to Section Fuel Bed Setting.
4.10Install the glass.
CAUTION! The next step requires installation of a GLASS panel! The manufacturer
recommends that two adults install the glass panel. Always use extreme caution when
handling glass. Failure to do so could result in personal injury or property damage.
Note: The glass panel should be placed in a safe place to avoid damaging before placing the fuel effect.
Carefully set both hooks of the front glass panel onto the firebox. NOTE: Make sure the glass is
properly installed according to the direction and steps below, and fully aached to the firebox so
that the control panel can work properly. Fix the glass front by 2pcs screws (ST3x8) and complete the
installation.
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4.11Finish the installation.
The fireplace is packaged with a three prong plug installed for plug-in convenience. Hard wiring the
fireplace is also an option for any installation.
Electrical Connection
WARNING: Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire,
electric
shock or injury to persons, the hard wiring must be supplied with a qualified electrician.
WARNING: Ensure that the circuit on which the fireplace is to be installed has the power cut off at the
service panel until installation is complete.
a.
Plug in (
the power cord is 6ft(1.8m) long and on the right of the fireplace, you may run the power
cord out of the framed wall opening to an existing outlet or install an outlet on a nearby wall stud
within the wall). If the cord is not long enough to reach the outlet, a grounded extension cord
minimum AWG No. 14 wiring and rated to a minimum or 1875 watts may be used.
ST 3x8
b. Hard wire the fireplace (recommended). A qualified electrician may remove the cord connection,
and wire the appliance directly to the house hold wiring. The appliance must be electrically
connected and grounded in accordance with local codes.
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1. Remove the 2pcs screws to release the cover
of junction box.
2.
Pull the junction box
out. Press the
screwdriver, pull the wire out at the mean time
to release the wires of power cord.
3. Use a plier to take the wire clip off and move
away the power cord.
4. Insert the hard wires through the BIG hole of
the junction plate and connect the hard wires.
Make sure it is right wired.
5. Fix junction box back. NOTE: the small hole
for power cord is on the top and for wires at
the bottom.
6. Save the power cord.
wires from th
e unit
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Fuel Bed Setting
The appliance is supplied with 2 fuel effect opons: a. Crystal Effect. b. Log Effect
a. Crystal Effect
a1. Evenly spread the small clear crystals across the fuel bed. It is not necessary to use all of the
effect supplied.
a2. Randomly space the large crystals throughout the fuel bed.
b. Log Effect
Logs must be positioned according to the following instructions to give the correct flame effect.
The log layouts below cover all models. Please refer to Diagram and table on page 14 to identify the logs
for specific models. The logs for the fuel bed are NOT individually labeled; the numbers are for reference
informaon only.
b1. Place the small logs on the fuel bed as the log layout.
b2. Place the medium logs on the fuel bed as the log layout.
b3. Place the small semi-painted and clear (quantity: 2:1) crystals in between the log layout.
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HEA
TER
Heater V
ent
Red
Indication
Re
mote
Receiver
Control
Pane
l
Power Button
Flame Button
Heater Button
Fuelbed Button
Flame
5a. Manual Control Panel
ICON TITLE FUNCTION
The POWER button will turn the fireplace on, and enter standby mode. This will turn
off all the functions at once but will hold the settings in memory except for the
Heater function.
Touch the FLAME buon, the unit will cycle through four flame effects and Off
setting.
WARNING! Read and understand this entire owner’s manual, including all safety information,
before plugging in or using this product. Failure to do so could result in electric shock, fire,
serious injury, or death.
WARNING! Do not operate the unit if it is damaged or has malfunctione
d. If you suspect the
unit is damaged, call a qualified service technician to inspect and replace any part of the
electrical system if necessary.
The appliance can be operated by both remote control and manual buon. Once the unit has
properly connected to a grounded electrical circuit, the unit can be turned ON by pressing the
power button.
been
FLA
ME
POW
ER
Touch the Heater button, the heater will cycle the heat setting: Low – High – Off. The
fireplace will indicate: Low: (●○), High: (●●) . The indicate LED will disappear after 10
seconds.
The heater can be turned on without the flames and the fuel bed will light up slightly.
Touch the Fuel Bed buon, the unit will cycle through 13 colors, cycling and off setting
for fuel bed.
FUE
L BED
5. OPERATION INSTRUCTION
16
NOTICE:
Do not move the glass panel when the appliance is plugged in and operating. This will cause the
control
panel to no longer function.
A harmless slight brief odor may occur during first use or not used for a long period of time. The
heater can be turned on without the flames. The red LED indicators will turn on for 10s
(one for low heating and two for high heating), and the 3
rd
fuel bed at 5% brightness will keep on.
There is a brief delay between the heater command and the heating turning ON. When the
appliance receives a heater ON command, the appliance blower will turn ON for 8 seconds before
the heater turns ON. There is also an 8 second delay between heater off and blower shut down.
Temperature Limiting Control
This appliance is equipped with a Temperature Limiting Control. Should the appliance reach
an unsafe temperature, the appliance will automatically turn OFF. To reset:
Turn the ON/OFF switch on the CONTROL PANEL to OFF. Unplug the power cord from the the
outlet or switch off circuit. Wait at least 15 minutes.
Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If they are,
use a vacuum to clean the vent areas.
With the POWER switch in the OFF position, plug the power cord back into the outlet .
If it switches off again, UNPLUG THE APPLIANCE RIGHT AWA Y! Have the outlets, wiring, and breaker
box inspected by a professional. Make necessary repairs before using the appliance.
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5b. Remote Controls
Remote Control Battery
This remote control uses two AAA batteries (included).
Instrucons for battery installation are inside the Remote Control battery compartment.
Battery must be recycled or disposed of properly. Check with your local authority for recycling
advice in your area.
NOTICE:
Aim the remote control at the remote receiver. Make sure you hear a
beep each time
you press the button! If not, the fireplace will not respond to the signal.
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17
Ti
mer
Heater
ON/OFF
TE
MPERATURE
From 60 to 84 F°
Fuel Bed
14mul - colors
Temperature
FLAME
4 flame effects
HEATER
750W/1500W fan heater
TIMER
From 0.5H to 9H
ICON TITLE FUNCTION
POWER
The POWER button will turn the fireplace on, and enter standby mode. This
will turn off all the functions at once but will hold the settings in memory
except for the Heater function. The unit will be turned on at the same settings
by pressing the power button again.
Press the FLAME button, the unit will cycle through four flame effects and Off
setting.
FL
AME
HEATER
Press the HEATER button, the heater will cycle the heat setting: Low – High –
Off. The heater indicator will turn on: Low: (●○), High: (●●) . The indicator will
disappear after 10 seconds. The heater can be turned on without the flames
and the fuel bed will keep on in very low brightness.
TEMPERATURE
Press the TEMPERATURE button to set the room temperature from 61 °F -
82 °F (16 °C - 28 °C). Hold for 3 seconds to set from °C to °F (Power button
must be on).
Press the TIMER button to set the timer from 0.5H to 9.0H.
Press the FUEL BED buon, the unit will cycle through 13 colors, cycling and
off setting for fuel bed.
TIMER
FU
EL BED
NOTICE:
•
A harmless slight brief odor may occur during first use or not used for a long period of time.
The blower will turn on 8s before the heater is on and turn off 8s after the heater is off.
•
Do not move the glass panel when the appliance is plugged in and operating. This will cause the
control panel to no longer function.
•
Fl
ame
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6. TROUBLESHOOTING GUIDE
1. The unit does not work .
Unplug it for two or more hours, replug it to see if there is a long beep, if not, the PCB board need to
be replaced. Contact customer service team for help.
2.
The blower works for about 5s then shut off.
Press the temp button on the remote until there is no temp number showing on the remote display
to see if the blower will work.
3. The unit turns on and off by itself.
1) Confirm if the installation environment around may have vibration.
2) If not, unplug and replug the glass to see if it will work, make sure the unit is off when you do this.
3) If still not, the PCB needs to be replaced.
4. The flame does not flicker.
The spindle might be stuc k by the wires that falling off or the flame motor is stuck, please contact
customer service team for a checking instruction manual to proceed.
5. One side of the flame disappeared or higher or weak or strange.
If other functions such as the fuel bed and heating are working properly , the flame LED board
m
ight jump out from the fixers and need to be adjusted, if it does not work, the flame led boards
need to be replaced
.
6. The color of the fuel bed is not consistent.
The fuel bed LED board needs to be replaced.
7. There is a noise only when the flame is on.
The spindle touches the wires or panels around, please contact customer service team for a
checking
instruction manual.
8.
There is a noise o nly when the heater is on.
Please contact customer service team for a checking instruction manual.
9. The heater of my new product does not work.
1)
2) There is no air blowing.
Check if the connector on the PCB board that links to the fan is loosen, if not, the problem might
the PCB board.
3) There is only cold air.
The heating element might be broken. Please contact customer service team for help.
4) It blows a little heat and then shut off and never come back unless replug it.
The fan might be stuck or the heat motor is fall off. Confirm if there is something
gettin
g red
inside the air outlet when turn the heater on, then contact customer service team for help.
The blower works for about 5s then shuts off.
Press the temperature on the remote until there is no temp number showing on the
remote display to see if the blower will work. If not, check if the sensor is loosen, if yes, please
kindly noted that there would be a 3 degree deviation between the temp the sensor feels and the
room temperature.
be
11. The glass is broken.
The glass is available on Amazon, please contact customer service team for a purchase link.
10. The heater of my old product no longer works.
The fan or PCB board needs to be replaced. Please contact customer service team for help.
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14. TV remote could change the color of the flame.
It is the signal interference, please contact customer service team for a new PCB board.
7. SCHEMATIC DIAGRAM
The remote is available on Amazon, please contact customer service team for a purchase link.
13.
There is a plastic burning smell when the heater is turned on for the first time.
It is normal and the smell will disappear after several minutes.
8. CARE AND MAINTENANCE
ALWAYS turn the appliance OFF and unplug the power cord from the outlet be fore
cleaning, performing maintenance, or moving this fireplace. Failure to do so could
result in electric shock, fire, or personal injury.
NEVER immerse in water or spray with water. Doing so could result in electric shock,
fire, or personal injury.
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
CLEANING
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Metal:
Buffusing a soft cloth, slightly dampened with a citrus oil-based product.
•
12. The remote does not work or there is nothing showing on the display.
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DO NOT use brass polish or household cleaners as these products will damage the metal trim.
Glass:
Use a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth.
NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Plasc:
Wipe gently with a slightly damp cloth and a mild soluon of dish soap and warm water.
NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Vents:
Use a vacuum or duster to remove dust and dirt from the appliance and vent areas.
Clean the exterior of the fireplace with a slightly damp cloth or duster.
MAINTENANCE
Electrical and Moving Parts:
The fan motors are lubricated at the factory and will not require lubricaon.
Electrical components are integrated in the fireplace and are not serviceable by the consumer.
Storage:
Store appliance in a clean dry place when not in use.
Replacement parts:
Use only replacement parts supplied by the manufacturer. difying
the fireplace in any way, will void all warranties.
No internal parts are replaceable or serviceable.
Use of any other parts, or mo
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9. LIMITED WARRANTY
This warrants to the original purchaser that this product is free from defects in material and
workman as of the date of purchase and that it will, under normal use and proper care, remain so for
the date of purchase. Missing or initially defective parts will be replaced free of charge
this limited warranty. If parts are unavailable, comparable replacement of refund
The original dated sales receipt is required for all warranty claims. This warranty does not
occurred during transport from the point of purchase to the consumer’s. This
cover glass, light bulbs, baeries, transportaon, labor, or other issues not associated
of the product.
This product is for residential use only. Any and all commercial use of this product voids all warranties
and frees the manufacturer from all liability.
Read and understand all installation and operating instructions, and all safety information and warnings,
before use. The following will void this warranty: Damage caused from tampering with, modifying, or
altering the appliance insert in any manner; Damage due to incorrect installation, impropercare, misuse,
abuse; Damage from being used with the wrong power source; Water damage;
insert being used outdoors; Damage caused from this insert being used
Damage caused by the insert being used in a commercial application;
heat source; Other misuse or abuse not specifically listed her ein.
This product is not intended to be used as a primary heat source. It is for supplemental heating
purposes only.
ship
one year from
during the period of
will be given.
cover damage which has
warranty does not
with the manufacture
Damage caused from
for excessive periods of time;
Damage from use as a primary
or
this
Thank you for purchasing this product!
If you have questions about assembly or operation of this product, or missing parts, or if
the product is damaged, please e-mail us at:
customerservice@puraflame.com
or call 844-377-5786
Ningbo Richen Electric
al Appliance Co. Ltd ,
Address: No.19,
Yongdinghe Road, Xiapu, Beilun,
Ningbo, P.R. China
www.puraflame.com
3.
EF.172.05.001/A10
