T
hird Edition (July 2016)
© Copyright Lenovo 2015, 2016.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is
subject to restrictions set forth in Contract No. GS-35F-05925.
ThinkPad Pen Pro
http://www.lenovo.com/support
Service and Support
The following information describes the technical support that is available for
your product, during the warranty period or throughout the life of your product.
Refer to the Lenovo Limited Warranty for a full explanation of Lenovo
warranty terms.
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is
available during the warranty period. In addition, if your option is installed in a
Lenovo computer, you might be entitled to service at your location. A Lenovo
technical support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center
will be available until 90 days after the option has been withdrawn from
marketing. After that time, the support is canceled, or made available for a fee,
at Lenovo’s discretion. Additional support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the
following information available: option name and number, proof of purchase,
computer manufacturer, model, serial number and manual, the exact wording
of any error message, description of the problem, and the hardware and
software configuration information for your system.
Your technical support representative might want to walk you through the
problem while you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-
date telephone list for Lenovo Support is always available at
http://www.lenovo.com/support/phone. If the telephone number for your
country or region is not listed, contact your Lenovo reseller or Lenovo
marketing representative.
Lenovo Limited Warranty
L505-0010-02 08/2011
This Lenovo Limited Warranty consists of the following parts:
Part 1 - General Terms
Part 2 - Country-specific Terms
Part 3 - Warranty Service Information
The terms of Part 2 replace or modify terms of Part 1 as specified for a
particular country.
Part 1 - General Terms
This Lenovo Limited Warranty applies only to Lenovo hardware products you
purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty.
What this Warranty Covers
Lenovo warrants that each Lenovo hardware product that you purchase is
free from defects in materials and workmanship under normal use during the
warranty period. The warranty period for the product starts on the original
date of purchase as shown on your sales receipt or invoice or as may be
otherwise specified by Lenovo. The warranty period and type of warranty
service that apply to your product are as specified in “Part 3 - Warranty
Service Information” below. This warranty only applies to products in the
country or region of purchase.
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES APPLY ONLY TO THE EXTENT AND FOR SUCH
DURATION AS REQUIRED BY LAW AND ARE LIMITED IN DURATION TO
THE WARRANTY PERIOD. AS SOME STATES OR JURISDICTIONS DO
NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED
WARRANTY, THE ABOVE LIMITATION ON DURATION MAY NOT APPLY
TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you
may obtain warranty service by contacting Lenovo or a Lenovo approved
Service Provider. A list of approved Service Providers and their telephone
numbers is available at:
www.lenovo.com/support/phone.
Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s normal
service area. Contact a local Service Provider for information specific to your
location.
Customer Responsibilities for Warranty Service
Before warranty service is provided, you must take the following steps:
● Follow the service request procedures specified by the Service Provider.
● Backup or secure all programs and data contained in the product.
● Provide the Service Provider with all system keys or passwords.
● Provide the Service Provider with sufficient, free, and safe access to your
facilities to perform service.
● Remove all data, including confidential information, proprietary
information and personal information, from the product or, if you are
unable to remove any such information, modify the information to prevent
its access by another party or so that it is not personal data under
applicable law. The Service Provider shall not be responsible for the loss
or disclosure of any data, including confidential information, proprietary
information, or personal information, on a product returned or accessed
for warranty service.
● Remove all features, parts, options, alterations, and attachments not
covered by the warranty.
● Ensure that the product or part is free of any legal restrictions that
prevent its replacement.
● If you are not the owner of a product or part, obtain authorization from the
owner for the Service Provider to provide warranty service.
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the specified problem
determination and resolution procedures.
The Service Provider will attempt to diagnose and resolve your problem by
telephone, e-mail or remote assistance. The Service Provider may direct you
to download and install designated software updates.
Some problems may be resolved with a replacement part that you install
yourself called a “Customer Replaceable Unit” or “CRU.” If so, the Service
Provider will ship the CRU to you for you to install.
If your problem cannot be resolved over the telephone; through the
application of software updates or the installation of a CRU, the Service
Provider will arrange for service under the type of warranty service
designated for the product under “Part 3 - Warranty Service Information”
below.
If the Service Provider determines that it is unable to repair your product, the
Service Provider will replace it with one that is at least functionally equivalent.
If the Service Provider determines that it is unable to either repair or replace
your product, your sole remedy under this Limited Warranty is to return the
product to your place of purchase or to Lenovo for a refund of your purchase
price.
Replacement Products and Parts
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided
by Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.
Use of Personal Contact Information
If you obtain service under this warranty, you authorize Lenovo to store, use
and process information about your warranty service and your contact
information, including name, phone numbers, address, and e-mail address.
Lenovo may use this information to perform service under this warranty. We
may contact you to inquire about your satisfaction with our warranty service or
to notify you about any product recalls or safety issues. In accomplishing
these purposes, you authorize Lenovo to transfer your information to any
country where we do business and to provide it to entities acting on our behalf.
We may also disclose it where required by law. Lenovo’s privacy policy is
available at www.lenovo.com/.
What this Warranty Does not Cover
This warranty does not cover the following:
● Uninterrupted or error-free operation of a product.
● Loss of, or damage to, your data by a product.
● Any software programs, whether provided with the product or installed
subsequently.
● Failure or damage resulting from misuse, abuse, accident, modification,
unsuitable physical or operating environment, natural disasters, power
surges, improper maintenance, or use not in accordance with product
information materials.
● Damage caused by a non-authorized service provider.
● Failure of, or damage caused by, any third party products, including
those that Lenovo may provide or integrate into the Lenovo product at
your request.
● Any technical or other support, such as assistance with “how-to”
questions and those regarding product set-up and installation.
● Products or parts with an altered identification label or from which the
identification label has been removed.
Limitation of Liability
Lenovo is responsible for loss or damage to your product only while it is in the
Service Provider’s possession or in transit, if the Service Provider is
responsible for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure
of any data, including confidential information, proprietary information, or
personal information, contained in a product.
UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE FAILURE
OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN,
SHALL LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS, OR
SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN
IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF
WHETHER THE CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY: 1)
THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS,
DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL,
PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE, GOODWILL OR
ANTICIPATED SAVINGS. IN NO CASE SHALL THE TOTAL LIABILITY OF
LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR SERVICE
PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT
OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE AMOUNT PAID
FOR THE PRODUCT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR
BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY
OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH
LENOVO IS LIABLE UNDER LAW.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Your Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
HAVE OTHER RIGHTS ACCORDING TO THE APPLICABLE LAWS OF
YOUR STATE OR JURISDICTION. YOU MAY ALSO HAVE OTHER
RIGHTS UNDER A WRITTEN AGREEMENT WITH LENOVO. NOTHING IN
THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS
OF CONSUMERS UNDER LAWS OR REGULATIONS GOVERNING THE
SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED
BY CONTRACT.
Part 2 - Country-specific Terms
Australia
“Lenovo” means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112
394 411. Address: Level 10, North Tower, 1-5 Railway Street, Chatswood,
NSW, 2067. Telephone: +61 2 8003 8200. Email: lensyd_au@lenovo.com
The following replaces the same section in Part 1:
What this Warranty Covers:
Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use and conditions
during the warranty period. If the product fails due to a covered defect during
the warranty period, Lenovo will provide you a remedy under this Limited
Warranty. The warranty period for the product starts on the original date of
purchase specified on your sales receipt or invoice unless Lenovo informs
you otherwise in writing. The warranty period and type of warranty service
that apply to your product are set forth below in Part 3 - Warranty Service
Information.
THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION TO
YOUR RIGHTS AND REMEDIES AT LAW, INCLUDING THOSE UNDER
THE AUSTRALIAN CONSUMER LAW.
The following replaces the same section in Part 1:
Replacement Products and Parts:
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided
by Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product. Products and parts presented for repair may be replaced
by refurbished products or parts of the same type rather than being repaired.
Refurbished parts may be used to repair the product; and repair of the
product may result in loss of data, if the product is capable of retaining user-
generated data.
The following is added to the same section in Part 1:
Use of Personal Contact Information:
Lenovo will not be able to perform our service under this warranty if you
refuse to provide your information or do not wish us to transfer your
information to our agent or contractor. You have the right to access your
personal contact information and request correction of any errors in it
pursuant to the Privacy Act 1988 by contacting Lenovo.
The following replaces the same section in Part 1:
Limitation of Liability:
Lenovo is responsible for loss or damage to your product only while it is in the
Service Provider’s possession or in transit, if the Service Provider is
responsible for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure
of any data, including confidential information, proprietary information, or
personal information, contained in a product.
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES
AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF
ANY REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS AFFILIATES,
SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR
ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY
AND REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF
LIABILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2)
LOSS, DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL,
INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS
REVENUE, GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL
THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS,
RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY
CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES, NOT
TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR
BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY
OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH
LENOVO IS LIABLE UNDER LAW.
The following replaces the same section in Part 1:
Your Other Rights:
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ALSO
HAVE OTHER RIGHTS AT LAW, INCLUDING UNDER THE AUSTRALIAN
CONSUMER LAW.
NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS OR
RIGHTS AT LAW, INCLUDING RIGHTS THAT CANNOT BE WAIVED OR
LIMITED BY CONTRACT.
For example, our products come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the products
repaired or replaced if the products fail to be of acceptable quality and the
failure does not amount to a major failure.
New Zealand
The following is added to the same section in Part 1:
Use of Personal Information:
Lenovo will not be able to perform our service under this warranty if you
refuse to provide your information or do not wish us to transfer your
information to our agent or contractor. You have the right to access your
personal information and request correction of any errors in it pursuant to the
Privacy Act 1993 by contacting Lenovo (Australia & New Zealand) Pty Limited
ABN 70 112 394 411. Address: Level 10, North Tower, 1-5 Railway Street,
Chatswood, NSW, 2067. Telephone: 61 2 8003 8200. Email:
lensyd_au@lenovo.com
Bangladesh, Cambodia, India, Indonesia, Nepal, Philippines, Vietnam
and Sri Lanka
The following is added to Part 1:
Dispute Resolution
Disputes arising out of or in connection with this warranty shall be finally
settled by arbitration held in Singapore. This warranty shall be governed,
construed and enforced in accordance with the laws of Singapore, without
regard to conflict of laws. If you acquired the product in India, disputes arising
out of or in connection with this warranty shall be finally settled by arbitration
held in Bangalore, India. Arbitration in Singapore shall be held in accordance
with the Arbitration Rules of Singapore International Arbitration Center (“SIAC
Rules”) then in effect. Arbitration in India shall be held in accordance with the
laws of India then in effect. The arbitration award shall be final and binding on
the parties without appeal. Any award shall be in writing and set forth the
findings of fact and the conclusions of law. All arbitration proceedings,
including all documents presented in such proceedings shall be conducted in
the English language. The English language version of this warranty prevails
over any other language version in such proceedings.
European Economic Area (EEA)
The following is added to Part 1:
Customers in the EEA may contact Lenovo at the following address: EMEA
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21,
851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware
products purchased in EEA countries may be obtained in any EEA country in
which the product has been announced and made available by Lenovo.
Russia
The following is added to Part 1:
Product Service Life
The product service life is four (4) years from the original date of purchase.
Part 3 - Warranty Service Information
Product Type
Country or
Region of
Purchase
Warranty
Period
Type of
Warranty
Service
ThinkPad
®
Pen
Pro
Worldwide 1 year 1, 4
If required, the Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service.
Scheduling of service will depend upon the time of your call, parts availability,
and other factors.
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request.
CRUs that are easily installed by you are called “Self-service CRUs”.
“Optional-service CRUs” are CRUs that may require some technical skill and
tools. Installation of Self-service CRUs is your responsibility. You may request
that a Service Provider install Optional-service CRUs under one of the other
types of warranty service designated for your product. An optional service
offering may be available for purchase from a Service Provider or Lenovo
under which Self-service CRUs would be installed for you. You may find a list
of CRUs and their designation in the publication that was shipped with your
product or at www.lenovo.com/CRUs. The requirement to return a defective
CRU, if any, will be specified in the instructions shipped with a replacement
CRU. When return is required: 1) return instructions, a prepaid return shipping
label, and a container will be included with the replacement CRU; and 2) you
may be charged for the replacement CRU if the Service Provider does not
receive the defective CRU from you within thirty (30) days of your receipt of
the replacement CRU.
2. On-site Service
Under On-Site Service, a Service Provider will either repair or exchange the
product at your location. You must provide a suitable working area to allow
disassembly and reassembly of the product. Some repairs may need to be
completed at a service center. If so, the Service Provider will send the product
to the service center at its expense.
3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged
at a designated service center, with shipping at the expense of the Service
Provider. You are responsible for disconnecting the product and packing it in
a shipping container provided to you to return your product to a designated
service center. A courier will pick up your product and deliver it to the
designated service center. The service center will return the product to you at
its expense.
4. Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or exchanged
after you deliver it to a designated service center at your risk and expense.
After the product has been repaired or exchanged, it will be made available to
you for collection. If you fail to collect the product, the Service Provider may
dispose of the product as it sees fit, with no liability to you.
5. Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a
designated service center after you deliver it at your risk and expense. After
the product has been repaired or exchanged, it will be returned to you at
Lenovo's risk and expense, unless the Service Provider specifies otherwise.
6. Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or
exchanged after you deliver it to a designated service center at your risk and
expense. After the product has been repaired or exchanged, it will be made
available to you for return shipping at your risk and expense. If you fail to
arrange return shipment, the Service Provider may dispose of the product as
it sees fit, with no liability to you.
7. Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to
your location. You are responsible for its installation and verification of its
operation. The replacement product becomes your property in exchange for
the failed product, which becomes the property of Lenovo. You must pack the
failed product in the shipping carton in which you received the replacement
product and return it to Lenovo. Transportation charges, both ways, shall be
at Lenovo’s expense. If you fail to use the carton in which the replacement
product was received, you may be responsible for any damage to the failed
product occurring during shipment. You may be charged for the replacement
product if Lenovo does not receive the failed product within thirty (30) days of
your receipt of the replacement product.
Les garanties statutaires de conformité et des vices
cachés
Cette information complète les informations contenues dans le « Chapitre 2 –
Dispositions nationales particulières » de la Garantie Limitée Lenovo (L505-
0010-02).
France
Autres Droits
LA PRESENTE GARANTIE VOUS CONFERE DES DROITS SPECIFIQUES.
IL EST POSSIBLE QUE VOUS DETENIEZ D'AUTRES DROITS, DONT LA
NATURE VARIE SELON LA LEGISLATION QUI VOUS EST APPLICABLE.
VOUS POUVEZ EGALEMENT DISPOSER D'AUTRES DROITS
CONFORMEMENT A UN ACCORD ECRIT AVEC LENOVO. AUCUN
ELEMENT DE LA PRESENTE GARANTIE N'AFFECTE LES DROITS
LEGAUX, Y COMPRIS LES DROITS DES CONSOMMATEURS DANS LE
CADRE DES LOIS ET REGLEMENTATIONS QUI REGISSENT LA VENTE
DE BIENS DE CONSOMMATION ET QUI NE PEUVENT ETRE NI
SUPPRIMEES NI LIMITEES PAR CONTRAT. Les garanties statutaires de
conformité et des vices cachés se appliquent aux consommateurs. Le
consommateur peut, indépendamment de la garantie commerciale
éventuellement consentie, mettre en oeuvre la garantie légale de conformité
et la garantie contre les défauts cachés.
Suplemento de Garantía para México
Este Suplemento de Garantía se considera parte integrante de la Garantía
Limitada de Lenovo y será efectivo única y exclusivamente para los
productos distribuidos y comercializados dentro del Territorio de los Estados
Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este
Suplemento.
El comercializador responsable del producto es Lenovo México S de R L de
CV y para efectos de esta garantía en la República Mexicana su domicilio es
Paseo de Tamarindos No.400-A Piso 27 Arcos Torre Poniente, Bosques de
Las Lomas, Delegación Miguel Hidalgo, C.P. 05120 México, D.F. En el caso
de que se precise una reparación cubierta por la garantía o precise de partes,
componentes, consumibles o accesorios diríjase a este domicilio.
Si no existiese ningún Centro de servicio autorizado en su ciudad, población
o en un radio de 70 kilómetros de su ciudad o población, la garantía incluirá
cualquier gasto de entrega razonable relacionado con el transporte del
producto a su Centro de servicio autorizado más cercano. Por favor, llame al
Centro de servicio autorizado más cercano para obtener las aprobaciones
necesarias o la información relacionada con el envío del producto y la
dirección de envío.
Esta garantía ampara todas las piezas de hardware del producto e incluye
mano de obra.
El procedimiento para hacer efectiva la garantía consiste en la presentación
del producto, acompañado de la póliza correspondiente, debidamente sellada
por el establecimiento que lo vendió, o la factura, o recibo o comprobante, en
el que consten los datos específicos del producto objeto de la compraventa.
Lenovo sólo pueden eximirse de hacer efectiva la garantía en los siguientes
casos: a) Cuando el producto se hubiese utilizado en condiciones distintas a
las normales. b) Cuando el producto no hubiese sido operado de acuerdo
con el instructivo de uso que se le acompaña. c) Cuando el producto hubiese
sido alterado o reparado por personas no autorizadas por el fabricante
nacional, importador o comercializador responsable respectivo.
Todos los programas de software precargados en el equipo sólo tendrán una
garantía de noventa (90) días por defectos de instalación desde la fecha de
compra. Lenovo no es responsable de la información incluida en dichos
programas de software y /o cualquier programa de software adicional
instalado por Usted o instalado después de la compra del producto.
La garantía cubre la atención, revisión y corrección de errores, defectos o
inconsistencias que impidan el desempeño normal de un equipo de cómputo
en cuanto a su hardware y software. Los servicios no cubiertos por la
garantía se cargarán al usuario final, previa obtención de una autorización.
Esta garantía tiene una duración de un año a partir del momento de la
compra e incluye la mano de obra, por lo que en caso de aplicarse la
garantía, esta no causara ningún gasto o costo para el cliente.
Centros de Servicios autorizados para hacer efectiva la garantía:
● Lenovo México con domicilio en Paseo de Tamarindos No.400-A Piso 27
Arcos, Torre Poniente, Bosques de Las Lomas, Delegación Miguel
Hidalgo, C.P. 05120 México, D.F. Teléfono 01800- 083-4916,
http://support.lenovo.com/es_MX/product-service/service-
provider/default.page
● Lenovo Monterrey con domicilio en Boulevard Escobedo No.316,
Apodaca Technology Park, Apodaca, C.P. 66601, Nuevo León, México.
Teléfono 01800- 083-4916, http://support.lenovo.com/es_MX/product-
service/service-provider/default.page
Importado por:
Lenovo México S. de R.L. de C.V.
Av. Santa Fe 505, Piso 15
Col. Cruz Manca
Cuajimalpa, D.F., México
C.P. 05349
Tel. (55) 5000 8500
Lenovo Limited Warranty - Customer
Notice
Lenovo Limited Warranty - Customer Notice
Read the Lenovo Limited Warranty (LLW) at
http://www.lenovo.com/warranty/llw_02. If you cannot view the LLW, contact
your local Lenovo office or reseller to obtain a printed version of the LLW.
Warranty information applicable to your machine:
1. Warranty Period: 1 year
2. Type of Warranty Service: Customer Replaceable Unit (CRU) and
Customer Carry-In
3. Lenovo Limited Warranty Version: L505-0010-02 08/2011
For warranty service, consult the telephone list at
http://www.lenovo.com/support/phone. Phone numbers are subject to change
without notice.
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