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41
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and some
suggestions that may help to correct the problem. If you still have problems, contact your
Fisher & Paykel trained and supported service technician.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer not
turning on
Power not switched on at
thewall.
Switch the power on at the wall.
Press
.
Household power supply
notworking.
Try plugging in another
electrical appliance.
Pressing
does not start
the fill
Keylock may be activated.
Press and hold
for three seconds.
Washer door not
closed properly.
Open and reclose door.
The washer has detected afault. Check if a code is being displayed
onthe control panel, refer to
‘Fault codes’.
Hot and cold taps not
turnedon.
Check that both hot and cold taps
are turned on (if using cold inlet only
ensure inlet valve cap is installed on
the hot valve on the washer).
Hot and cold taps not
connected to the corresponding
valve on the washer.
Check the cold tap is connected to the
cold valve on the washer and the hot
tap is connected to the hot valve.
Blocked hose filters. Check the tap end of the inlet hose(s)
for blockages.
Inlet hose(s) leaking, twisted
ordamaged.
Check the inlet hose(s) for leaks or
damage. Check that the inlet hose(s)
are not twisted.
Faulty water supply. Check tap(s) that aren’t connected
to the washer are working.
Delay start maybe set. Refer to ‘Delay Start’.
Washer stops
working
mid cycle
The washer has detected afault. Refer to ‘User warnings’ or
‘Fault codes’.
Power or water failure. Check the power and/or water is
working correctly.
Washer has been paused.
Press
to continue.
Oversudsing. Washer is waiting for suds to dissolve
before continuing the cycle.
Washer drains
while filling
Drain hose too low. Ensure the height of the drain hose is
atleast 600mm from the floor level,
refer to your installation guide.
Drain hose sitting in water. Clear the drain.
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