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39
BEFORE YOU CALL FOR SERVICE
User warnings
Your washer is capable of self diagnosis and may sound a series of beeps and display
anotification or warning to inform you when there is aproblem. In most cases you will be
able to address the problem the washer is alerting you to. Check this chart before you call
for service.
NOTIFICATION WHAT TO DO
DOOR OPEN
Close the door properly. Press to confirm, and then press toresume
cycle. Try opening and closing the door again.
CLEAN DRUM
Clean the drum. Select the DRUM CLEAN cycle, add washing machine cleaner
and press
START/PAUSE. The reminder will display after every cycle, until the
cycle is performed.
OUT OF
BALANCE
Press to retry the spin.
If the warning persists, pause the cycle, manually redistribute the load
and press
to spin again. If necessary, stop the cycle, select SPIN SPEED
(change to a slower speed if needed) andpress
.
If the problem persists, check that the washer is correctly levelled.
OVERSUDSING
Wait for the washer to automatically restart when suds have dissipated.
When oversudsing occurs you may notice a reduction inperformance.
Check you are using a detergent suitable for front loaders.
Check you are not overdosing the detergent.
Check the drain hose height does not exceed 1000mm.
DOOR IS
LOCKED
The temperature in the drum is over 60°C therefore it is not safe toopen the
door. Wait until the temperature drops below60°C.
Check the water level in the drum. If the level is above the bottom
ofthedoor seal, the door cannot be opened. Use
ADD A GARMENT if you
wish to add or remove items.
If the drum is still moving, wait for it to stop before attempting toopen
the door.
REMOTE MODE is enabled, refer to ‘WiFi connection & Remote mode’
KEYLOCK ON
To disable, press and hold KEYLOCK for threeseconds.
DETERGENT
LEVEL LOW
Refill AUTO DETERGENT compartment or switch to MANUAL DOSE.
Takecareto not fill beyond the
MAX mark.
SOFTENER
LEVEL LOW
Refill AUTO SOFTENER compartment. Take care to not fill beyond
the
MAXmark.
CLEAN FILTER
The pump filter is blocked and needs to be cleaned.
Refer to ‘Cleaning the pump filter’.
HIGH TEMP
Door may remain locked due to high temperature in drum.
Wait for temp to reduce then try again.
WATER LEVEL
Water level is too high. If this occurs, disconnect power and water
andcontact Fisher&Paykel Customer Care.
NO WATER
Check taps have been properly connected and are turned on.
ADD A
GARMENT
Wait for the door to unlock. The washer may need to lower its water level
and/or wait for a safer drum temperature before unlocking.
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