User Manual FOSCAM R4S 4MP/2K HD Wireless Security Camera

Documents for Foscam FOSCAM R4S

The following documents are available:
User Manual Photos
FOSCAM R4S photo
Foscam Inc
www.foscam.com [email protected]
1
Frequent Asked Questions for Foscam R2 and R4 camera
This document introduces frequent asked questions and common issue you may run into with
R2 or R4 model.
If you find answers in this document unable to resolve your issues, please email to
[email protected] or message us on Amazon directly to get further assistance.
CONTENT
1. What can I do if my camera went dead?......................................................................................2
2. How to setup WiFi of camera on Foscam app?.......................................................................... 2
3. What can I do when camera’s wireless connection is unstable or intermittent?....................6
4. What can I do when Foscam app failed to connect camera video remotely?........................6
5. How to activate the free 8-hour service?......................................................................................7
6. What other optional cloud service are available for subscription and prices?....................... 9
7. How to cancel cloud service subscription?................................................................................10
8. What’s push message function and how to turn it on or off?..................................................10
9. How to upgrade camera firmware via Foscam app?............................................................... 10
10. What should I do if I received camera is wrong model, wrong color or suspect received
used one?.............................................................................................................................................. 10
11. What is warranty period of the camera and how can I get warranty replacement service?
10
12. How to log into camera’s Webpage via computer browser?...............................................11
13. How to setup to storage alarm recordings to a SD card?....................................................12
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Specifications

Foscam FOSCAM R4S Questions and Answers


#1 Does this record 24/7 or is it motion activated? Also does a light come on when recording or viewing from a mobile?

I could not find an option to record 24/7 on the google app or windows app. Tech support showed me if I used the search tool when it is on line and double click it it opened a web browser version of the app and in that it had more options and one of the settings allowed you to set record option for up to 24 hrs and 7 days a week.

#2 Can you use multiple cameras at once?

I have three cameras but can only view one at a time. It only takes a second or two to switch between cameras though.

#3 What is the largest capacity (micro sd card) that it can accept?

Max Micro SD storage depends on the version of the camera you have. V3 (Smartcam Human Detection model) supports up to 128GB of Micro SD storage that's formatted in Fat32. Previous versions support up to 64GB of Micro SD storage.