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ninjakitchen.co.uk
ninjakitchen.co.uk
CLEANING YOUR GRILL
The unit should be cleaned thoroughly
after every use. Always let the appliance
cool before cleaning.
• Unplug the unit from the wall socket
before cleaning. Keep the lid open after
removing your food to allow the unit to
cool more quickly.
• The cooking pot, grill plate, crisper
basket, splatter guard, cleaning brush,
and any other included accessories are
dishwasher safe, except the probe.
DO NOT place the probe in the
dishwasher.
• For the best dishwasher cleaning
results, we recommend rinsing the grill
plate, crisper basket, splatter guard and
any other accessories with warm water
before placing them in the dishwasher.
• If hand-washing, we recommend using
the included cleaning brush to help
wash the parts. Use the opposite end
of the cleaning brush as a scraper to
assist with releasing baked-on sauces
or cheese. Air-dry or towel-dry all parts
after hand-washing.
• If food residue or grease are stuck on the
grill plate, splatter guard, or any other
removable part, soak in warm soapy
water before cleaning.
• Clean the splatter guard after every use.
Soaking the splatter guard overnight will
help soften the baked-on grease. After
soaking, use the cleaning brush to remove
the grease from the stainless steel frame
and front tabs.
• Deep clean the splatter guard by
putting it in a pan of water and boiling
it for 10 minutes. Then, rinse with room
temperature water and allow to dry
completely.
• To deep clean the probe, soak the
stainless steel tip and silicone grip in
warm, soapy water. DO NOT immerse the
cord or jack in water or any other liquid.
The probe storage compartment holder is
handwash only.
NOTE: NEVER use abrasive tools or
cleaners. NEVER immerse the main unit
in water or any other liquid.
NOTE: DO NOT use liquid cleaning
solution on or near the probe socket.
We recommend using compressed air
or a cotton swab to avoid damaging
the socket.
TROUBLESHOOTING
• “ADD FOOD” appears on the control panel display.
The unit has completed preheating and it is now time to add your ingredients.
• “Shut Lid” appears on the control panel display.
The lid is open and needs to be closed for the selected function to start.
• “Plug In” appears on the control panel display.
The probe is not plugged into the socket on the right side of the control panel. Plug the
probe in before proceeding. Press the probe in until you hear a click.
• “PRBE ERR” appears on the control panel display.
This means the unit timed out before food reached the set internal temperature.
As a protection for the unit, it can run for only certain lengths of time at specific
temperatures.
• “E” appears on the control panel display.
The unit is not functioning properly. Please contact Customer Service at 0800 862 0453
So we may better assist you, please register your product online at ninjakitchen.co.uk
and have the product on hand when you call.
• Why is my food overcooked or undercooked even though I used the probe?
It is important to insert the probe lengthwise into the thickest part of the ingredient
to get the most accurate reading. Make sure to allow food to rest for 3-5 minutes to
complete cooking. For more information, refer to the Using the Digital Cooking Probe
section.
• Why does the preheat progress bar not start from the beginning?
When the unit is warm from previously being used, it will not require the full preheating time.
• Can I cancel or override preheating?
Preheating is highly recommended for best results, but you can skip it by selecting the
PREHEAT button after you press the START/STOP button.
• Should I add my ingredients before or after preheating?
For best results, let the unit preheat before adding ingredients.
• Why is my unit emitting smoke?
When using the Grill function, always select the recommended temperature setting.
Recommended settings can be found in the Quick Start Guide and in the Inspiration
Guide. Make sure the splatter guard is installed.
• How do I pause the unit so I can check my food?
When the lid is opened during a cooking function, the unit will automatically pause.
• Will the probe grip melt if it touches the hot grill plate?
No, the grip is made of a high-temperature silicone that can handle the Ninja® Foodi®
Max Health Grill & Air Fryer’s high temperatures.
• My food is burned.
Do not add food until recommended preheat time is complete. For best results, check
progress throughout cooking, and remove food when desired level of outcome has been
achieved. Remove food immediately after the cook time is complete to avoid overcooking.
• Why does the unit have a 1-9 scale for the Beef Preset?
Perception of how well something is cooked diers. The 1-9 scale provides a wide range
of options for each level of cook so you can customise to your liking.
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