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22
Maintaining Your Wave
®
Radio
Troubleshooting
Customer service
For additional help in solving problems, contact Bose Customer Service. See the inside back
cover for Bose Corporation offices and phone numbers.
Problem What to do
Radio does not function • Make sure the power cord connector is inserted securely into the radio, matching the flat side of
the connector to the flat side of the jack.
• Make sure the power cord is fully plugged into an operating AC wall outlet.
No sound • Increase the volume.
•Press the Mute button on the remote control to unmute the sound.
• Check the connections for any auxiliary component.
•Press AUX to hear a source connected to the AUX IN jacks.
• Be sure that the component is turned on.
Remote control is inconsis-
tent or does not work
• Check battery and its polarity (+ and –).
• Replace the battery, if necessary (See “Replacing the batteries” on page 21.).
• Operate the remote control closer to the radio.
• Check for interference from room lighting or sunlight, or dust or dirt on the lens. Try the radio in a
different location.
AM reception is weak • Adjust the internal AM antenna by turning the radio slightly.
•Try moving the radio farther from a television, fluorescent lights, dimmer switches, or other elec-
tronic equipment which generate electrical noise.
•You may be in an area of weak AM signal coverage.
FM reception is weak • If you are using the supplied FM antenna, check the FM antenna connection.
• Straighten and extend the arms of the antenna as far away from the radio as possible.
•Try moving the FM antenna closer to a window.
• If you are using the supplied coaxial cable, be sure it is connected securely.
• Contact your cable radio company for further assistance.
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