USER MANUAL ELECTRIC FIREPLACE MEDIA MANTEL
1. Insert four wooden dowels (BB) into the holes on the back of the left front panel (F) and right front panel (G). Attach the left wall (D) to the left front panel (F), secure with screwing two short screws (AA) by Phillips screwdriver.
Repeat for the right wall (E).
2. Screw four connecting rods (CC) into the designated plastic bushings on the top of the base (K).
3. Insert four wooden dowels (BB) into the holes on the top of the base (K). Place assembly from Step 1 onto base (K), secure with screwing four locknuts (DD) by Phillips screwdriver.
4. From behind the assembly, attach the fireplace glass front (I), lowering it into the front groove on base (K). Secure the Glass by turning the pre-assembled plastic knobs.
5. Place the fireplace grate (M) by matching the bottom pins into the holes on the base (K), secure with screwing two screws (EE) by Phillips screwdriver.
6. Remove the film from the adhesive on the top of the fireplace grate (M) and place the fire log (L) on the center of the fireplace grate (M).
7. Insert the fireplace brick wall (J) into the grooves along the walls (D,E) and base (K).
8. Insert two wooden dowels (BB) into the top outer holes on both left wall (D), left front panel (F), right front panel (G) and right wall (E). Attach center shelf (C), secure with screwing four long screws (FF) by Phillips screwdriver.
9. Lift up the fireplace brick wall (J), slot the USB cable from the behind through the cable hole on the fireplace brick wall (J). Attach the USB cable from the heater into the USB port behind the fireplace grate (M).
10. Secure the fireplace brick wall (J) to the product using the panel mounting hardware (HH), screwing four screws by Phillips screwdriver (As shown in diagram 10)
11. Screw four connecting rods (CC) into the designated plastic bushings on the top of the center shelf (C).
12. Insert three wooden dowels (BB) into holes on left side of center shelf (C). Attach corner panel (B), secure with screwing two locknuts (DD) by Phillips screwdriver.
Repeat for remaining corner panel (B)
13. Insert the center back panel (H) into the grooves on corner panels (B) and center shelf (C).
14. Screw four connecting rods (CC) into the designated plastic bushings on the back of the top (A).
15. Insert six wooden dowels (BB) into the top outer holes on both corner panels (B). Attach top (A), secure with screwing four locknuts (DD) by Phillips screwdriver.
Assembly is now complete. With the help of another person, move the assembly to the final desired location. Once in final position you may plug the heater into the power outlet.
The control panel will display the heater setting when the unit power is turned ON. Whichever control icon you press will display the current setting of the corresponding function. Press the control icon again to adjust the setting. Following adjustment of any setting(s), the unit will resume to display the heater setting after 5 seconds.
Power Function
Flame Brightness Function
Flame Speed Function
Heater Function
Sleep Timer Function (Remote Control Only)
The power to the heater can be disengaged to prevent the heater from being accidentally or unintentionally powered on. This feature is primarily added to help prevent children from powering on the heater when it is not desired.
Note: The heater override can only be set from the control panel and will not work if using the remote control.
When the remote control (N) stops operating or its range seems reduced, it is time to replace the battery. Note: The battery should be removed if the product is to be left unused for a long time.
Note: Harmful if swallowed.
A battery may contain hazardous substances that could be endangering the environment and human health.
For more information about collection and recycling of used battery, please contact your local municipality, your waste disposal service or the point-of-sale where you purchased this battery
| PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION |
| Error E1 displayed on control panel. | The overheat sensor has been engaged. |
Unplug unit, wait 15-20 minutes, then the sensor will reset itself. Plug the unit back in and turn on the heater. If the problem persists, call customer service. Note: The other functions will work normally excluding the heater. |
| Error E2 displayed on control panel. | The thermostat sensor is broken or not working correctly. |
Unplug unit, wait 15-20 minutes, then the sensor will reset itself. Plug the unit back in and turn on the heater. If the problem persists, call customer service. Note: The other functions will work normally excluding the heater. |
| Error E3 displayed on control panel. | Heater override function is engaged. | See Heater Override Section for more details. |
| No power. | The unit does not have power. | Check that the power cord is securely plugged into a standard 120V outlet. Then check to make sure the unit is powered on. |
| No flame effect but the unit is powered on. | The flame effect is powered off. | Push the flame brightness button until desired level is achieved. |
| USB cable | Connect the USB cable into the USB port behind the Fireplace Grate | |
| Heater and blower do not power on but rest of functions are working. | Heater setting. | Set the heater to "HI" (High) to have the heater run continually. |
| Power cord gets warm to the touch. | Normal operation. | This is normal for a heater appliance as it requires more current to operate. Check the connections of the appliance cord and the outlet. Make sure the plug fits tightly into the outlet. During use, check the plug and outlet frequently to determine if it is HOT; if so, discontinue use of the appliance and consult with a qualified technician to check or change the overheating outlet(s). |
| Remote control does not work. | Weak or failing batte | Replace with 1 CR-2025 battery (See page 16 for more information). |
| Remote control signal is weak and only work sometimes. | Pressing the buttons too quickly. | Press the buttons slowly and steadily to ensure the transmitter recognizes the request. |
| Using the remote control too far away or at an off angle. | Move closer to the insert; the remote control will only work within a distance of 20 feet and 45 degrees to either side from the front of the fireplace insert. | |
| Fan motor continues to blow after the unit is powered off. | Normal operation. | This is a standard feature; the blower runs for an additional time to cool off the heater tubes |
For replacement parts, call our customer service department at 877-888-8225, 8 a.m. - 8 p.m., EST, Monday - Sunday. You could also contact us at [email protected] or visit www.lowespartsplus.com.