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50 TROUBLESHOOTING
Performance
Door does not close
completely. (For
models with cutlery
rack)
Cutlery rack is not properly loaded.
• Push the door handle to close the door properly until it clicks.
Dishwasher chimes if
panel is touched
during operation.
Bumping into or touching the control panel during operation may result in a disabled
button sound. Only the Power, Start, and Control Lock buttons are enabled during
operation to prevent cycle settings from being changed inadvertently.
• Button sounds can be turned off by pressing and holding Half Load for three seconds.
• The end of cycle chime and safety alert sounds will still sound.
Dishwasher did not
finish cycle.
Door was opened during cycle.
• If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the
machine turns off and all settings are lost.
Leaking in front of
appliance
Dishwasher not leveled properly.
• Verify the appliance is level from side to side and from front to back. See leveling
instructions in the Installation section.
Wrong detergent used.
• If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean
the inside of the tub with milk.
Problem Possible Cause & Solution
Odor The previous cycle was stopped before completion and residual water remains in the
dishwasher.
• Turn on the power, run the Cancel cycle option to remove the residual water, then run the
Turbo cycle using detergent but with the dishwasher empty.
There is food in the bottom of the appliance or in the filter.
• Clean the filter and the interior according to the Maintenance section of the owner’s
manual.
Unwashed dishes are left in the appliance for a long time.
• Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl placed on the
upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.)
After cleaning, the appliance smells like detergent.
• This is normal.
Food soil remains on
dishes.
Improper cycle selection.
• Select correct cycle based on soil level and type of dishware being washed.
Water temperature is too low.
• Check water supply connection or water heater setting.
Dishwashing detergent was not used.
• Use recommended detergent.
Low inlet water pressure.
• Water pressure should be between 20 and 80 psi.
Water jet holes on spray arms blocked.
• Clean the spray arms.
Improper loading of dishes.
• Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.
Problem Possible Cause & Solution
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