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The vibrations of your Philips Sonicare Toothbrush weaken as the battery runs out. Fully charge
your toothbrush to increase vibrations. It can take up to 24 hours to fully charge your Philips
Sonicare Toothbrush. Be sure to use the original charger that came with your toothbrush. Some
Philips Sonicare Toothbrushes come with different types of chargers. They are not
interchangeable.
Worn out brush head
Older brush heads can seem less effective or powerful while brushing. We recommend you to
replace your brush head after 3 months of use.
My Philips Sonicare toothbrush vibration is too powerful
If you find that your Philips Sonicare toothbrush vibration is too powerful, you can adjust the
intensity settings. Below you will find a tip and more information on how you can adjust it.
First time usage
If you are using your Sonicare toothbrush for the first time, it is normal to feel more vibration
than when using a non-electric toothbrush.
We advise you to activate the EasyStart setting, which is a feature that gently increases the
power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare
toothbrushes.
To activate the EasyStart feature, see the user manual for step-by-step instructions.
Adjust the intensity setting
Your Philips Sonicare toothbrush gives you the option to choose between 3 different intensity
levels: low, medium and high. To adjust the settings, simply press the mode/intensity button
while brushing.
If any of these solutions did not solve the issue, please contact us for further assistance.