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10 49-5000430 Rev. 4
ENGLISH
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Dehumidifier does not start The dehumidifier is unplugged. Makes sure the dehumidifier’s plug is pushed completely into
the outlet.
The fuse is blown/circuit breaker is
tripped.
Check the house fuse/circuit breaker box and replace the fuse
or reset the breaker.
Dehumidifier has reached its set
humidity level or bucket is full.
The dehumidifier automatically turns off when either
condition occurs. Change to a lower setting or empty the
bucket and replace properly.
Bucket is not in the proper position. The bucket must be in place and securely seated for the
dehumidifier to operate.
Power Failure. There is a protective time delay (up to 3 minutes) to prevent
tripping of the compressor overload. For this reason, the unit
may not start normal dehumidification for 3 minutes after it
turned back on.
Dehumidifier does not dry
the air as it should
Did not allow enough time to remove
the moisture.
When first installed, allow at least 24 hours to maintain the
desired dryness.
Airflow is restricted.
Make sure there are no curtains, blinds or furniture blocking
the top or back of the dehumidifier. See the Choosing a
Location section.
Dirty Filter See the Care and Cleaning section.
The Humidity Control may not be set
low enough.
For drier air, press the ź pad and set to a lower percent value
(%) or at the Nonstop setting for maximum dehumidification.
Doors and windows may not be
closed tightly.
Check that all doors, windows and other openings are
securely closed.
Clothes dryer may be blowing
moisure-laden air into the room.
Install the dehumidifier away from the dyer. The dryer should
be vented to the outside.
Room temperature is too low. Moisture removal is best at higher room temperatures.
Lower room temperatures will reduce the moisture removal
rate. Models are designed to be operated at temperatures
above 41°F (5°C).
Dehumidifier runs too much
Area to be dehumidified is too large.
The capacity of your dehumidifier may not be adequate.
Doors and windows are open. Close all doors and windows to the outside.
Frost appears on the coils Room temperature is below 41°F
(5°C)
Please operate unit at temperatures above 41 F (5 C). Frost
will usually disappear within 60 minutes. Under certain
conditions, frost may appear on the coils of your dehumidifier
at temperatures above 41°F (5°C). This is normal and frost
will usually disappear within 60 minutes. See the Automatic
Defrost section.
Fan noise Air is moving through the
dehumidifier.
This is normal.
Water on floor
Hose connection may be loose. Check the hose connection. See the Removing Collected
Water section.
Intended to use the bucket to collect
water, but a hose was attached.
Disconnect the hose if using a bucket to collect water. See
the Removing Collected Water section.
Bucket Full LED light
flashing and alarm sounds
while drain hose is
connected.
Drain hose not tight on fitting. Check drain hose connection.
Drain hose is kinked. Ensure the drain hose is pointed straight down to the floor
and is not kinked in anyway.
TROUBLESHOOTING
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