Grundig GSL3671 User Manual

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11. Optional extras, where available (i.e. extendable feet) are supplied

on a chargeable basis only.

Does Grundig offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at

its sole discretion, replace your product with a new product instead of

carrying out a repair. Where a replacement is offered, this would normally

be an identical model but when this is not possible, a model of similar

specification will be provided. The Manufacturer will cover the costs

and arrange for the delivery of the new product and for the return of the

old product. Any costs related to disconnecting the faulty product and

installing the replacement product will not be borne by the Manufacturer

unless previously agreed to in writing. The original guarantee will

continue to apply to the replacement product; the new product will not

come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments

outside these hours may be possible at the sole discretion of the

Manufacturer but cannot be guaranteed. Whilst our Engineers will

endeavour to minimize inconvenience and to meet requests for specific

timed appointments, this cannot be guaranteed. We will not be liable

for delays or if it is unable to carry out a repair because a convenient

appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your

product is covered by this guarantee with a proof of purchase. The

Manufacturer reserves the right to charge for the reasonable cost of any

service call if:

• You cannot provide evidence that your product is covered by this

guarantee.

• Where a service call has been made and the engineer finds that there

is no fault with your product.

• That your product has not been installed or operated in accordance

with the User Instructions Booklet.

• That the fault was caused by something other than faulty materials,

defective components or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer providing

you with an invoice. The Manufacturer reserves the right to terminate

the guarantee if you fail to pay the costs for the service call in a timely

manner.

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Grundig GSL3671 Fridge