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Page | 26
TROUBLESHOOTING
Issue Cause Solution(s)
Stovesmokesintoroom 1.WeakDraft 1.1Becertainchimneyissufficientlytallto
meetthe10‐3‐2rule.
1.2Addadditionalheighttothechimney.
2.NegativePressurein
theHome
2.1Addanoutsidecombustionairhookupto
theunit.
Fireishardto
start 3.WeakDraft 3.1Becertainchimneyissufficientlytallto
meet10‐3‐2rule.
3.2Addadditionalheighttothechimney
system.
4.ColdChimney 4.1Heatthefluefirstbyburningcrumbled
newspaperinthestove.
4.2Installaninsulatedchasearoundexternal
chimneys.
5.Downdraft
in
Chimney
5.1Becertainchimneyissufficientlytallto
meet10‐3‐2rule.
5.2Tryheatingthefluewithahair‐dryerto
correctthedraft.
Glassisdirty 6.WetorGreenWood 6.1Onlyburnwoodthatisseasonedforat
leastoneyearandthatis
dryandfreeofice
andsnow.
7.OperatingStoveat
LowBurnRate
8.WoodLoadedToo
ClosetoGlass
Coalsbuildupinfirebox 9.OperatingStoveat
HighBurnRates
7.1Operatethestoveathigherburnratesto
allowtheair‐washsystemtokeeptheglass
clean.
8.1Neverloadwoodsothatitistouchingthe
ceramicglassviewing
window.
9.1Reducecombustionaircontrolandallow
coalstoburndownbeforereloading.
Fireburnsoutofcontrol 10.ExcessiveDraft 10.1Reducechimneyheight.
11.AirLeakage 11.1Inspectwindowanddoorgasketsand
replaceifnecessary.
12.BurningExcessively
DryWood
Excessivesmokefromstack 13.Operating
Stoveat
LowBurnRate
14.WetorGreen
Wood
15.NotCharringFresh
WoodLoad
12.1Onlyburnseasonedcordwood. Donot
burnkilndriedwoodorpalletwood.
13.1Operatethestoveatahigherburnrate
whichwillcreatesecondarycombustion.
14.1Onlyburnwoodthatisseasonedforat
leastoneyearandthatisdry
andfreeofice
andsnow.
15.1Charthefreshwoodloaduntilitis
completelyignitedandactivesecondary
combustionispresentinthefirebox.
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