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-22-
Stove Will Not Feed Pellets, But Fuel Feed Light Comes On As Designed
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. High limit switch has tripped or is defective.
Wait for the stove to cool for about 30 - 45 minutes. Locate the High
Limit thermodisc and press the reset button on the back of it. If the
heater will not restart, check the thermodisc to see if it’s bad. To test
if the thermodisc is bad, you can bypass it as described previously for
the POF thermodisc.
2. Bad Auger Motor.
Remove the auger motor from the auger shaft and try to run the unit.
If the motor will turn the shaft is jammed on something. If the motor will
not turn, the motor is bad.
3. Auger Jam.
Start by emptying the hopper. Then remove the auger motor by
removing the auger pin. Remove the auger shaft inspection plate in
the hopper so that you can see the auger shaft. Gently lift the auger
shaft straight up so that the end of the auger shaft comes up out of
the bottom auger bushing. Next, remove the two nuts that hold the
top auger biscuit in. Then rotate the bottom end of the auger shaft
up towards you until you can lift the shaft out of the stove. After you
have removed the shaft, inspect it for bent ights, burrs, or broken
welds. Remove any foreign material that might have caused the jam.
Also, check the auger tube for signs of damage such as burrs, rough
spots, or grooves cut into the metal that could have caused a jam.
4. Loose wire or connector.
Check all wires and connectors that connector to the auger motor,
high limit switch, and the Molex connector.
5. Bad control board.
If the fuse is good, the wires and connectors check out good, and the
high limit switch did not trip, test for power going to the auger motor.
If there is not a full current going to the auger motor when the fuel
feed light is on, you have a bad control board.
High Limit Switch Keeps Tripping
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. The convection blower is overheating and
tripping the internal temperature shutoff.
Clean any dust off of the windings and fan blades. If oiling the blower
does not help, the blower may be bad.
2. The stove is being left on the highest setting
for extended periods of time.
If operating the heater on the highest heat setting, the room
temperature could increase enough and lead to potential
overheating situations. If this happens, try operating at a lower heat
setting.
3. Fuel other than wood pellets is being burned
in the stove.
This pellet stove is designed and tested to use wood pellets. Check
for signs of fuel other than wood pellets. No other types of fuel have
been approved for this pellet stove. If there are signs of other types of
fuel being used, stop using them immediately.
4. Power surge or brown out situation.
A power surge, spike, or voltage drop could cause the high limit
switch to trip. Check to see if a surge protector is being used on the
stove. If not, recommend one to the consumer.
5. High limit switch is malfunctioning. If the other items check out OK, replace the high limit switch.
Trouble Shooting Guide
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