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49-7000162 Rev. 0 21
Troubleshooting Tips
TROUBLESHOOTING TIPS
Problem Possible Causes What To Do
Oven will not start A fuse in your home may be blown or
the circuit breaker tripped. Replace fuse or reset circuit breaker.
Power surge. Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall outlet. Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
Door not securely closed. Open the door and close securely.
Control panel
lighted, yet oven will
not start
Door not securely closed. Open the door and close securely.
START button not pressed after
entering cooking selection. Press START.
Another selection entered already
in oven and OFF/CLEAR button not
pressed to cancel it.
Press OFF/CLEAR.
OFF/CLEAR was pressed
accidentally. Reset cooking program and press START.
CONTROL LOCKED
appears on display The control has been locked. Press and hold OFF/CLEAR for about 3 seconds
to unlock the control.
Things That Are Normal With Your Microwave Oven
Ŷ Steam or vapor escaping from around the door.
Ŷ Light reflection around door or outer case.
Ŷ Dimming oven light and change in the blower sound at
power levels other than high.
Ŷ Dull thumping sound while oven is operating.
Ŷ TV-radio interference might be noticed while using the
microwave. Similar to the interference caused by other
small appliances, it does not indicate a problem with
the microwave. Plug the microwave into a different
electrical circuit, move the radio or TV as far away
from the microwave as possible or check the position
and signal of the TV/radio antenna.
FEDERAL COMMUNICATIONS COMMISSION (U.S.A.) RADIO FREQUENCY
INTERFERENCE STATEMENT
This equipment generates and uses ISM frequency
energy and if not installed and used properly, that is in
strict accordance with the manufacturer’s instructions,
may cause interference to radio and television
reception. It has been type tested and found to comply
with limits for an ISM Equipment pursuant to part 18 of
FCC Rules, which are designed to provide reasonable
protection against such interference in a residential
installation. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause interference to radio
or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following:
ŶReorient the receiving antenna of radio or television.
ŶRelocate Microwave oven with respect to the
receiver.
ŶMove the microwave oven away from the receiver.
ŶPlug microwave oven into a different outlet so that
microwave oven and receiver are on different branch
circuits.
The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modification to this
microwave oven. It is the responsibility of the user to
correct such interference.
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