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19
Troubleshooting
I Do Not Hear Sounds from My Sound Bar
• Check that the sound bar is powered on and that a light is visible on the front.
• Check that all wires are connected correctly.
• Press Volume “+” button on top of sound bar until at least 2 white lights appear.
• Using the provided Polk remote, select the desired input. White lights should display correspond-
ing to the input button you pressed.
I Hear an Echo From My TV or Sound Bar.
• If your TV ix connected to the sound bar via HDMI ARC, check that HDMI CED/ARC is enabled in
your TV’s Settings menu.
• Check that the TV speakers are disabled. Consult your TV’s user manual for details.
I Do Not See Lights on the Front of My Sound Bar.
• Press the power button on the top of the sound bar.
• Check that the connections are secure between sound bar, power supply, and power outlet.
• Unplug power from the sound bar for 30 seconds and plug back in.
• Try another wall outlet.
My Remote Isn’t Working
• Get closer to the sound bar and aim the remote at the front of the sound bar.
• Install fresh batteries in the remote.
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