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English64
Troubleshooting
Troubleshooting
Information codes
If the dishwasher fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Action
LC
Leakage check
• Close the water supply valve. Go to your home’s circuit breaker panel,
and set the dishwasher’s circuit breaker switch to off. Then, contact the
installer to repair. If the issue continues, contact a local Samsung service
center.
4C
Water supply check
• Check if the water supply valve is closed, if the water supply is
suspended, or if the water inlet valve or line is frozen or clogged by
foreign particles. If the issue continues, contact a local Samsung service
center.
• Check lter and drain pipe. If it is jammed, clean it. If the issue continues,
contact a local Samsung service center.
AC
PCB communication check
• Abnormal communication between the main PCB and the sub PCB.
• If the problem continues, contact an authorised Samsung service center.
HC
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then
run a cycle. If the issue continues, go to your home’s circuit breaker
panel, and set the dishwasher’s circuit breaker switch to off. Then,
contact a Samsung service center.
tC
Thermistor check
• Temperature sensor is Deformed or broken (short or open circuit). If the
problem continues, contact an authorised Samsung service center.
PC
Distribution motor check
• Abnormal working with distribution motor assembly, or main PCB. If the
issue continues, contact a local Samsung service center.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
Spare parts* for end-users are available for a minimum of 10 years**.
* Applicable parts : door hinge and seals, other seals, spray arms, drain lters, interior racks
and plastic peripherals such as baskets and lids.
** This means a minimum of 10 years after Samsung places the last unit of the model on
the market.
DW6500AM_DW60A6092FW_EU_DD81-04050B-00_EN.indd 64 2021-02-24 4:01:50
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