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© Allegion 2014
Printed in U.S.A.
P516-866 Rev. 08/14-B
Test Lock
a Unlock.
1. Find User Code A on the
Schlage Touch
User Guide.
2. Enter User Code A
(four digits) into the
keypad.
3. Rotate and then
release lever.
Yes. Lock is installed correctly.
No. Latch retracted but did not extend (latch bound).
Uninstall the lock, check step 1, and make sure the latch
is facing the right direction.
No. Nothing happened. Make sure the cable is connected in
step 6, then try again.
Did latch retract and then extend?
If your lock is not working aer the test, uninstall the lock and make
sure that the thumbturn is vertical throughout installation!
Program Lock
See the Schlage Touch™ User Guide for additional information.
Go to schlage.com for videos and more. Register your product at
RegisterMySchlage.com.
Lock Removal
If you need to remove the lock from the door, reverse the installation
steps. Remember to disconnect the cables before removing the
lock!
Lifetime Limited Mechanical and Finish Warranty and 3-Year Limited Electronics
Warranty
Subject to the terms and conditions of this warranty, Schlage extends a lifetime limited
mechanical and finish warranty and a three-year limited electronics warranty to the original
consumer user (“Original User”) of our Schlage brand product (“Product”) against defects in
material and workmanship, as long as the Original User occupies the residential premises upon
which the Product was originally installed.
What Schlage will do: Upon return of the defective Product to Schlage, Schlage’s sole
obligation, at its option, is to either repair or replace the Product, or refund the original purchase
price in exchange for the Product.
Original User: This warranty only applies to the Original User of Products. This warranty is not
transferable.
What is not covered: The following costs, expenses and damages are not covered by the
provisions of this limited Warranty: (i) labor costs including, but not limited to, such costs
as the removal and reinstallation of Product; (ii) shipping and freight expenses required to
return Product to Schlage; and (iii) any other incidental, consequential, indirect, special and/
or punitive damages, whether based on contract, warranty, tort (including, but not limited to,
strict liability or negligence), patent infringement, or otherwise, even if advised of the possibility
of such damages. Some local laws do not allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion or limitation may not apply to you.
The provisions of this warranty do not apply to Products: (i) used in commercial
applications; (ii) used in common area applications; (iii) used for purposes for which they
are not designed or intended; (iv) which have been subjected to alteration, abuse, misuse,
negligence or accident; (v) which have been improperly stored, installed, maintained or
operated; (vi) which have been used in violation of written instructions provided by Schlage;
(vii) which have been subjected to improper temperature, humidity or other environmental
conditions; or (viii) which, based on Schlage’s examination, do not disclose to Schlage’s
satisfaction non- an implied warranty lasts, so that the above limitations may not fully apply.
Refer to your local laws for your specific rights under this warranty.
Guaranteed Fit Program: Schlage products are designed to fit standard residential door
preparations and retrofit existing tubular locks. Note: Mortise locks and preparations are not
considered standard and are not guaranteed under this program.
During the initial installation, if there is a problem with the Product’s performance, the Original
User may simply contact Schlage Customer Service at 888-805-9837 in the U.S. and Canada
or 800-506-7866 in Mexico for assistance.Program and warranty claims: If you encounter a
residential door preparation or fit issue under the Guaranteed Fit Program or have a claim under
this warranty, please contact Schlage Customer Service for repair, replacement or refund of the
original purchase price in exchange for the return of the Product to Schlage.
Schlage Customer Service
Calling From:
U.S.A.: (888) 805-9837
Canada: (800) 997-4734
Mexico: 018005067866
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