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17ninjakitchen.com
16 ninjakitchen.com
CARE & MAINTENANCE
CLEANING
Separate all parts. Wash all containers in
warm, soapy water with a soft cloth.
• Hand-Washing
Wash blade assemblies in warm, soapy
water using a dishwashing utensil with
a handle to avoid direct contact with
the blades. Exercise care when handling
blade assemblies as the blades are sharp.
Thoroughly rinse and air-dry all parts.
• Dishwasher
All attachments are dishwasher safe. It is
recommended that the lids, containers,
and blade assemblies be placed on the
top rack of the dishwasher ONLY. Ensure
the blade assemblies are removed from
their containers before placing in the
dishwasher. Exercise care when handling
blade assemblies.
• Motor Base
Turn o the unit and unplug the motor
base before cleaning. Wipe motor base
with a clean, damp cloth.
DO NOT use abrasive cloths, pads, or
brushes to clean the base.
STORING
Wrap the power cord around the cord wrap
on the back of the motor base. Store the
unit upright and store all blade assemblies
inside or attached to their respective
containers with their lids locked in place.
DO NOT store blended or unblended
ingredients in the Single-Serve Cup with the
Pro Extractor Blades® assembly attached.
DO NOT stack items on top of the
containers. Store any remaining attachments
alongside the unit or in a cabinet where they
will not be damaged or create a hazard.
RESETTING THE MOTOR
This unit features a unique safety system
that prevents damage to the motor and
drive system should you inadvertently
overload the it. If the unit is overloaded, the
motor will be temporarily disabled. Should
this occur, follow the reset procedure below.
1 Unplug the unit from the electricaloutlet.
2 Allow the unit to cool for approximately
15 minutes.
3 Remove the container’s lid and blade
assembly. Empty the container and ensure
no ingredients are jamming the blade
assembly.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is the
most typical cause of appliance overload.
If your unit needs servicing, please call
Customer Service at 1-877-646-5288.
So we may better assist you, please register
your product online at registeryourninja.com
and have the product on hand when you call.
ORDERING REPLACEMENT PARTS
To order additional parts and attachments,
visit ninjaaccessories.com.
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation,
turn power o and unplug unit before troubleshooting�
The LEDs on the control panel are flashing�
• If the unit is plugged in and powered on, but there is no container installed, the LEDs on the
control panel will flash. Install a container and the available program buttons will illuminate,
indicating the unit is ready for use.
The Manual Program LEDs (Low, Medium, High, Pulse) are flashing�
• If Low, Medium, High, and Pulse LEDs are flashing, unplug the unit from the electrical outlet
and allow it to cool for 30 minutes. Remove the container’s lid and blade assembly and
empty the contents to ensure no ingredients are jamming the blade assembly.
Lid/Pro Extractor Blades® Assembly is hard to install on the cup�
• Set the cup on a level surface. Carefully place the lid or Pro Extractor Blades Assembly on
the top of the cup and align the threads so the lid/Pro Extractor Blades Assembly sits flat
on the cup. Twist clockwise until you have a tight seal.
Unit doesn’t mix well; ingredients get stuck�
• Using the Auto-iQ® programs is the easiest way to achieve great results. The pulses
and pauses allow the ingredients to settle toward the blade assembly. If ingredients are
routinely getting stuck, adding some liquid will usually help.
• When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs. Next add
liquids or yogurt, then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.
Unit moves on counter while blending�
• Make sure the surface and feet of the unit are clean and dry.
Preset program will not work�
• The unit can detect which container is on the motor base. You may be trying to use a
program that is not designed for the container you have installed. The programs will light up,
indicating which programs are available for each container.
Unit doesn’t create snow from solid ice�
• DO NOT use ice that has been sitting out or has started to melt. Use ice straight from
the freezer.
• Start with a few pulses and then use a continuous blending cycle.
The pitcher lid handle will not fold down�
• If not attached to the pitcher, the handle will not fold down. For storage, place the lid on the
pitcher and press down on the handle until it clicks into place.
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