7214560100R03
Revillusion™ 25" Electric Log Set
Model RLG25 (6909760159)
Owner’s Manual
IMPORTANT SAFETY INFORMATION: Read this manual rst before attempting
to install or use the Revillusion
™
Log Set. Always comply with the warnings and
safety instructions contained in this manual to prevent personal injury or property
damage.
To view the full line of Dimplex products,
visit www.dimplex.com
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Table of Contents
SAVE THESE INSTRUCTIONS
Conventions used in this manual:
!
NOTE: Procedures and techniques that are considered important enough to
emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in
damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose
the user to the risk of re, serious injury, or death.
Welcome ..............................................................3
IMPORTANT INSTRUCTIONS ............................4
Installation ............................................................6
Operation ..............................................................9
Maintenance ...................................................... 11
Warranty ...........................................................12
Technical Support ..............................................14
3
Welcome
Thank you for purchasing a Revillusion™ Log Set by Dimplex. Please use our
convenient online registration page to record your model and serial numbers for
future reference at:
www.dimplex.com/register
CAUTION: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock or re hazard
and will void the warranty.
Serial Number
Model Number
MOD
MODEL / CAT NO
SERIAL NO
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
In order to better serve you, please have your model and serial numbers
ready or register your product online before calling (see above).
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Basic Precautions
When using any electrical appliance,
basic precautions should always be
followed to reduce the risk of fire,
electric shock, and injury to persons.
These precautions include:
① Read all instructions before using
the log set.
DANGER: High temperatures may
be generated under certain abnormal
conditions. Do not partially or fully cover or
obstruct the front of the log set.
② Extreme caution is necessary when
any heater is used by or near children
or invalids and whenever the unit is left
operating and unattended.
③ Always unplug the log set when it is
not in use.
④ Do not operate the log set with a
damaged cord or plug or after the log
set malfunctions, has been dropped,
or damaged in any manner. Contact
Dimplex Technical Service at 1-888-
346-7539.
⑤ Do not use this log set outdoors.
⑥ This log set is not intended for
use in bathrooms, laundry areas, and
similar indoor locations. Never locate
the log set where it may fall into a
bathtub or other water container.
⑦ Do not run power cord under
carpeting. Do not cover cord with throw
rugs, runners, or similar coverings.
Do not route cord under furniture or
appliances. Arrange cord away from
traffic area and where it will not be
tripped over.
IMPORTANT INSTRUCTIONS
⑧ To disconnect the log set, turn the
control to Off, then remove plug from
outlet.
⑨ Connect the power cord to a
properly grounded outlet only.
⑩ Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause an
electric shock or fire, or damage the
log set. To prevent a possible fire, do
not block air intakes or exhaust in any
manner. Do not use on soft surfaces,
like a bed, where openings may
become blocked.
⑪ This log set has hot and arcing
or sparking parts inside. Do not use
it in areas where gasoline, paint, or
flammable liquids are used or stored.
⑫ Use this log set only as described
in this manual. Any other use not
recommended by the manufacturer
may cause fire, electric shock, or injury
to persons.
⑬ Always plug the log set directly into
a wall outlet/receptacle. Never use with
an extension cord or relocatable power
tap (outlet/power strip).
⑭ Do not burn wood or other materials
on the log set.
5
Special Precautions
WARNING: Remote control contains
a small battery. Keep away from children.
If swallowed, seek medical attention
immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix with
used or other battery types as it may
explode or leak causing injury.
CAUTION: Do not open the unit. There
is a risk of electric shock. There are no
user-serviceable parts inside.
CAUTION: Always use a qualied
technician or service agency to repair
this unit.
IMPORTANT INSTRUCTIONS
FCC Compliance
CAUTION: This unit has been tested
and found to comply with the limits for
Class B digital device, pursuant to part
15 of the FCC Rules. These limits are
designed to provide reasonable protection
against harmful interference in a residential
installation. This unit generates, uses and
can radiate radio frequency energy and,
if not installed and used in accordance
with the instructions, may cause harmful
interference to radio or television reception,
which can be determined by turning the unit
OFF and ON, the user is encouraged to try
to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the unit
and the receiver.
• Connect the unit into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
This unit complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This unit may not cause
harmful interference, and (2) this unit must
accept any interference received, including
interference that may cause undesired
operation.
FCC CAUTION: Any changes or
modications not expressly approved by
the party responsible for compliance could
void the user’s authority to operate this
equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
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Installation
The Revillusion™ Log Set offers an alternative to wood or gas fireplaces. It can
give your existing fireplace new life or transform a cabinet or media center of your
own into a stunning focal point.
Specifications
Electrical
Volts: 120 V, 60 Hz
Amps: 12.5 A
Watts: 1500 W
Wiring: Plug-In
Bulb Type: LED
Approvals
Dimensions
Width: 25.6" (635 mm)
Height: 19.0" (483 mm)
Depth: 13.0" (330 mm)
Weight: 12 lbs (5.4 kg)
Operating Temperature Range:
-4
o
to 104
o
F (-20
o
to 40
o
C)
NOTE: A 15 Amp, 120 Volt circuit is
required. A dedicated circuit is preferred,
but not essential in all cases. A dedicated
circuit will be required if, after installation,
the circuit breaker trips or the fuse blows
on a regular basis when the heater is
operating. Additional appliances on the
same circuit may exceed the current rating
of the circuit breaker.
WARNING: Electrical outlet wiring
must comply with local building codes and
other applicable regulations to reduce
the risk of re, electric shock, or injury to
persons.
!
Placement
1. The Revillusion log set does not
require any special venting. Install
the unit in an opening with the
minimum dimensions:
A. 26" (660 mm) wide,
B. 22" (559 mm) high
C. 15" (381 mm) deep.
2. Make sure there is clearance for air
circulation beneath the unit.
3. If installing in an existing fireplace
opening, seal all drafts and vents
with a non-fibrous insulation
material to prevent any chimney
debris from falling onto the unit. Do
not install into an existing fireplace
opening that is prone to dampness.
A
B
C
7
Installation
Assembly
1. Place the log set into position.
a. Lift the log set by holding the
sides of the heater box for
stability. Do not lift by gripping
the logs or the grate front legs.
b. If installing the unit in a carpeted
area, place a one-piece, solid,
flat surface under the unit. Make
sure that both of the grate feet
rest securely on this surface.
CAUTION: Each of the Realogs™
contain LEDs that pulse and glow. Handle
the log set carefully. They are fragile and
can crack or break if dropped.
2. Place the ember mat in front and
below the grate.
3. Connect the wires from the ember
mat to the connector on the right
side of the grate box.
4. Install the Mirage
TM
Flame Panel by
inserting the bottom edge into the
tabs between the back log and grate
log assemblies.
The painted side should be at the
back and the smooth side to the
front.
Position the screen so that the
cutout in the middle aligns with
the center tab. Start on one end
to insert the screen in all the way
across. When in place, the screen
should be centered and slightly
curved.
5. Plug the unit directly into a wall
outlet.
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Grounding Instructions
This product must be grounded. If it
should malfunction or break down,
grounding provides a path of least
resistance for electric current to reduce
the risk of electric shock. This product
is equipped with a cord having an
equipment-grounding conductor and a
grounding plug.
The plug must be plugged into an
appropri ate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
DANGER: Improper connec tion of
the equipment-grounding conductor can
result in a risk of electric shock. Check with
a qualied electrician or serviceman if you
are in doubt as to whether the product is
properly grounded. Do not modify the plug
provided with the product – if it will not t
the outlet, have a proper outlet installed by
a qualied electrician.
This product is for use on a nominal
120-volt circuit and has a grounding
plug that looks like the plug in the
following figure. Make sure that the
product is connected to an outlet
having the same con figuration as the
plug. No adapter should be used with
this product.
Installation
9
Manual Control
The manual controls for the Revillusion
are located on the right-front leg of the
log grate.
Power
Press to turn the flame effect on
and activate the previous heat
setting (Off, Low, or High). Press
again to put the unit in standby
mode.
Heat
• Heat On
Press to set the heat to Low
(indicated by 1 short beep).
Press again to set the heat
to High (indicated by 2 short
beeps).
• Heat Off
Press to turn heat Off (indicated
by 1 long beep).
NOTE: After the heater is
switched off, the fan will continue on
for 60 seconds before turning off.
The log LEDs remain On when the
heater is ON and the ame effect is
Off.
Color Themes
Press multiple times to change
the LED lights from: flame base
!
Operation
yellow, flame base blue, flame
base yellow with yellow 360
LEDs, flame base blue with 360
LEDs. (Feature is active only
when the flame effect is On.)
Brightness
Press multiple times to toggle
the log set LEDs through its four
brightness settings.
Remote Control
The replace is supplied with a multi-
function remote control.
The remote control has a range of
approximately 30ft (9m). To operate
correctly, the remote control must be
pointed toward the front of the unit.
Power
Press to activate the current
standby state (On/Off).
•Standby State On
Press to turn everything Off.
Press again to active the
previous flame effect state.
•Standby State Off
Press to activate the previous
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flame effect state.
- If the flame effect was On, the
previous heat setting will be
activated (High, Low, or Off).
- If the flame effect was Off, the
previous heat setting will be
activated (High or Low).
Press again to turn everything
Off.
Flame
Press to light the back log, grate
log, and ember mat, and start the
flame effect.
Heat
Heat On
Press to set the heat to Low
(indicated by 1 short beep).
Press again to set the heat
to High (indicated by 2 short
beeps).
• Heat Off
Press to turn heat Off (indicated
by 1 long beep).
NOTE: After the heater is
switched off, the fan will continue on
for 60 seconds before turning off.
The log LEDs remain On when the
heater is ON and the ame effect is
Off.
!
Operation
360
o
Light
Press multiple times to change
the LEDs on the sides and back
of the unit from natural yellow
flickering to yellow solid to white
flickering to white solid to Off.
(Feature is active only when the
flame effect is On.)
Brightness
Press multiple times to toggle
the log set LEDs through its four
brightness settings.
Color Themes
Press multiple times to change
the flame base colors from
Yellow to Blue to Off. (Feature is
active only when the flame effect
is On.)
11
General Maintenance
Inspect the log set regularly, depending
upon conditions, and at a minimum
yearly intervals. Remove dust and
clean the logs, mat, grate, and base as
required.
Except for installation and cleaning
described in this manual, an authorized
service representative should perform
any other servicing.
WARNING: Disconnect power and
allow heater to cool before attempting any
maintenance or cleaning to reduce the risk
of re, electric shock, or injury.
Clean Logs and Base
The log set should not be operated with
an accumulation of dust or dirt on or in
the unit, as this can cause a build up of
heat and eventual damage.
Dust and vacuum the log set as
needed. Use a damp cloth and a mild
detergent to clean painted surfaces
of the fireplace. Never use abrasive
cleaners.
Maintenance
Clean Mirage
TM
Flame Panel
The Mirage
TM
Flame Panel is cleaned
in the factory during the assembly
operation. During shipment, installation,
handling, etc., the screen may collect
dust particles; these can be removed
by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks,
clean the Mirage
TM
Flame Panel with
a damp cloth. Never use abrasive
cleaners. Dry the screen completely
with a lint free cloth to prevent water
spots.
Battery Replacement
To replace the battery:
1. Push the release tab toward the
center and slide the battery cover
open.
2. Install 3V Lithium battery in the
battery holder. The positive (+) side
of the battery faces up.
3. Close the battery cover.
CR2025/2032
RELEASE
OPEN
OPEN ---- OUVRIR
PUSH ---- POUSSER
RELEASE ---- DÉGAGER
Lithium Battery--Batterie au lithium
PUSH
Battery must be recycled or
disposed of properly. Check with
your Local Authority or Retailer for
recycling advice in your area.
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Warranty
Two Year Limited Warranty
Products to which this limited warranty applies
This limited warranty applies to your newly
purchased Dimplex cassette and to newly
purchased Dimplex replace surrounds
(mantels) and trims. This limited warranty
applies only to purchases made in any
province of Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in any
of the 50 States of the USA (and the District
of Columbia) except for Hawaii and Alaska.
This limited warranty applies to the original
purchaser of the product only and is not
transferable.
Products excluded from this limited warranty
Logset assemblies are only covered for
transportation to the end user and will not
be covered if damage occurs during normal
operation and/or maintenance. Products
purchased in Yukon Territory, Nunavut,
Northwest Territories, Hawaii, or Alaska are
not covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without warranty
or condition of any kind (including, without
limitation, any implied warranties or conditions
of merchantability or tness for a particular
purpose) and the entire risk of as to the quality
and performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and for how
long
Products, other than replace surrounds
(mantels) and trims, covered by this limited
warranty have been tested and inspected prior
to shipment. Subject to the provisions of this
warranty, Dimplex warrants such products
to be free from defects in material and
workmanship for a period of 2 years from the
date of the rst purchase of such products as
follows: (a) a repair or replacement warranty
on defective products or parts, including in-
home services, for the rst year following
the date of rst purchase; and (b) thereafter,
a replacement of parts warranty on defective
products and parts (with no in-home services)
for the 1 year period commencing on the rst
anniversary of rst purchase and ending on
the second anniversary of the date of rst
purchase.
Dimplex replace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to shipment
and, subject to the provisions of this warranty,
Dimplex warrants such products to be free
from defects in material and workmanship
for a period of 1 year from the date of rst
purchase of such products. Warranty services
do not include in-home services.
The limited 2 year warranty period for products
other than replace surrounds (mantels) and
trims and the limited 1 year warranty period for
replace surrounds (mantels) and trims also
applies to any implied warranties that may
exist under applicable law. Some jurisdictions
do not allow limitations on how long an implied
warranty lasts, so the above limitation may not
apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to prod-
ucts that have been repaired (except by Dim-
plex or its authorized service representatives)
or otherwise altered. This limited warranty
does further not apply to defects resulting from
misuse, abuse, accident, neglect, incorrect in-
stallation, improper maintenance or handling,
or operation with an incorrect power source.
What you must do to get service under this
limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cambridge
Ontario, Canada N3H 4W3. Please have
proof of purchase, catalogue/model and
serial numbers available when calling. Limited
warranty service requires a proof of purchase
of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this
limited warranty is proven to be defective in
material or workmanship during (i) the 2 year
limited warranty period for products other
than replace surrounds (mantels) and trims,
and (ii) the 1 year limited warranty period for
surrounds (mantels) and trims, you have the
following rights:
13
Warranty
• Limited warranty service will be performed solely
by dealers or service agents of Dimplex autho-
rized to provide limited warranty services.
• For products (other than surrounds (mantels)
and trims) for the period ending at midnight
on the rst anniversary of the date of rst
purchase, Dimplex will in its sole discretion
either repair or replace such defective product
or part without charge. If Dimplex is unable to
repair or replace such product or part, or if repair
or replacement is not commercially practicable
or cannot be timely made, Dimplex may, in lieu
of repair or replacement, choose to refund the
purchase price for such product or part. This
limited warranty entitles the purchaser to on-site or
in-home warranty services. Accordingly, Dimplex
will be responsible for all labour and transportation
costs associated with the repair or replacement of
the product or part except as follows: (i) charges
may be levied for travel costs incurred to travel to
the purchaser’s site where the product is located
if the purchaser’s site is beyond 30 miles (48
km) from the closest service depot of Dimplex’s
dealer or service agent; and (ii) the purchaser is
solely responsible for providing clear access to all
serviceable parts of the product.
• For products (other than surrounds (mantels)
and trims) for the period commencing at 12:01
a.m.on the dayafterthe rst anniversaryof
the first purchase and ending at midnight
on the second anniversary of the date of
first purchase, this limited warranty entitles
the purchaser to replacement parts only without
charge. If Dimplex is unable to replace such part,
or if replacement is not commercially practicable
or cannot be timely made, Dimplex may, in lieu of
replacement, choose to refund the purchase price
for such part. The purchaser shall not be entitled
to on-site or in-home warranty services. The
purchaser shall be responsible for all expenses
incurred for the removal of the part and installation
of the replacement part including, without limitation,
all shipping costs and transportation costs to and
from the authorized dealer’s or service agent’s
place of business and all labour costs. Such costs
shall not be the responsibility of Dimplex.
• For surrounds (mantels) and trims for the
periodendingatmidnightontherstanniver-
saryofthedateofrstpurchase,Dimplex will
in its sole discretion either repair or replace such
defective surrounds (mantels) and trims or part
thereof without charge. If Dimplex is unable to
repair or replace such product or part, or if repair
or replacement is not commercially practicable or
cannot be timely made, Dimplex may, in lieu of re-
pair or replacement, choose to refund the purchase
price for such product or part. The purchaser shall
not be entitled to on-site or in-house services. The
purchaser is responsible for all expenses incurred
for repair or replacement of such product or part
including, without limitation, all shipping costs and
transportation costs to and from the authorized
dealer’s or service agent’s business and all labour
costs. Such costs shall not be the responsibility
of Dimplex.
• On-site or in-home services not provided under
this warranty may be performed at the purchaser’s
specic request and expense at Dimplex’s then-
current rates for such services.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR ANY
THIRD PARTY. WHETHER IN CONTRACT,
IN TORT, OR ON ANY OTHER BASIS,
FOR ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION
WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH
LOSSES, COSTS OR DAMAGES, OR IF
SUCH LOSSES, COSTS, OR DAMAGES
ARE FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIRECTORS,
OR AGENTS BE LIABLE FOR ANY DIRECT
LOSSES, COSTS, OR DAMAGES THAT
EXCEED THE PURCHASE PRICE OF THE
PRODUCT.
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Warranty
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic legal
rights, and you may also have other rights
which vary from jurisdiction to jurisdiction. The
provisions of the United Nations Convention
on Contracts for the Sale of Goods shall not
apply to this limited warranty or the sale of
products covered by this limited warranty.
Technical Support
Technical and troubleshooting support,
as well as a list of replacement parts
can be found on:
www.dimplex.com/customer_support.
© 2016 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N3H 4W3
