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English - 20
washing machine won’t work?
PROBLEM CHECK
The power is cut off. Is the electric voltage normal?
Is the washer plugged in? Plug in the electric cord.
 Water does not drain.
Is the drain hose down? Put the drain hose down.
Is the drain hose folded? Unfold the drain hose.
Is the drain hose outlet clogged? Remove the waste cleanly.
Washing machine won’t work. Is the washer lid open?
 Close the lid.
Is the Pause button on?
 Press the Start/Pause button one more time and check if
the washer starts.
Is enough water fi lled to the water level?
 If the water pressure is low, it takes a long time to start
washing.
Is the faucet closed?
 Open the faucet to supply water.
Did you open the door during the spinning cycle?
 Close the door, and press the Start/Pause button to resume.
If the drain hose and spin basket are
frozen, do as follows.
• Add hot water to the frozen water tap and remove the drain
hose. Soak into hot water.
• Pour hot water into the spin basket for about 10 minutes.
• Put a hot water towel on the drain hose connector.
• If the drain hose defrosts, connect again and check for proper
water draining.
The water drains out immediately. • The drain is clogged with coins or pins. The drain hose is
hung over the drain hose hook. Half fi ll the spin basket with
water and try for spinning again.
The water leaks at the water supply
hose connector.
If the faucet connecting part is loose, water may leak.
 Repeat the assembling steps again. (Refer to “Connecting the
water supply hose”)
Check if the rubber packing of water supply hose is in the right
position.
 Screw tightly again.
Is the water supply hose folded?
 Unfold the hose.
If the water supply is too strong, water may leak.
 Close the faucet a little.
Is water leaking from the faucet itself?
 Fix the faucet. Water is not supplied.
WA4000HS_DC68-03414B-05_EN.indd Sec11:20WA4000HS_DC68-03414B-05_EN.indd Sec11:20 2020-03-03 3:25:342020-03-03 3:25:34
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